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Polo Floatel Kolkata

Property class: 3.5

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Photo gallery for Polo Floatel Kolkata

A waterfront restaurant with outdoor seating, a view of the sunset, and a railing overlooking the water.
A hotel room with a large bed, a map on the wall, a view of the water, and a desk with a chair.
A spacious hotel dining area with a long buffet line, multiple dining tables, and a variety of food items displayed on a central island.
A bar area with various bottles of alcohol and glasses, with a sunset view in the background.
A lobby with a large collection of framed artwork on the walls, a ship's wheel chandelier, and vintage suitcases stacked in the corner.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, 700001
  • Place, Netaji Indoor Stadium
    ‪8 min walk‬
  • Place, Eden Gardens
    ‪10 min walk‬
  • Place, New Market
    ‪4 min drive‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪42 min drive‬

Room options

View all photos for River Cabins

A hotel room with a large bed, a desk, a chair, a small table with a plant, and a window with a view.

River Cabins

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite, River View

A hotel room with a large bed, a television, a desk with a chair, and a view of a river and buildings.

Premium Suite, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Suite with Balcony

A hotel room with a bed, a desk with a TV, a chair, and a potted plant.

Suite with Balcony

8.0 out of 10
Very good
(1 review)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Cabins

A hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of a river through a window.

Heritage Cabins

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a TV, a window with a view of greenery and buildings, and a wooden ceiling.

Standard Twin Room

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Heritage Cabins

A hotel room with a large bed, a window with a view of palm trees and a building, a map on the wall, and a small table with a chair.

Heritage Cabins

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

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About this property

Polo Floatel Kolkata

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
Polo Floatel Kolkata offers 49 air-conditioned accommodations, with complimentary bottles of water. 40-inch Smart televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
During your stay at Polo Floatel Kolkata, you're just a quick walk from Netaji Indoor Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Fusion cuisine while dining at Bridge Bistro Bar
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Netaji Indoor Stadium and Kolkata Panorama
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Polo Floatel Kolkata. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kolkata hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Bridge Bistro Bar – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 599 for adults and INR 599 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bridge Bistro Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift (182 centimetre wide door)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Please note that PAN Cards and Visiting Cards are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 599 for adults and from INR 599 for children
  • Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Polo Floatel Kolkata offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Floatel
Floatel Hotel
Floatel Hotel Kolkata
Floatel Kolkata
Hotel Floatel
The Floatel Hotel
Polo Floatel Kolkata Hotel
Polo Floatel Kolkata Kolkata
Polo Floatel Kolkata Hotel Kolkata

Polo Floatel Kolkata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 82 reviews
Rating 8 - Good. 31 out of 82 reviews
Rating 6 - Okay. 15 out of 82 reviews
Rating 4 - Poor. 12 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Lakshadi

Liked: Cleanliness, staff & service
Front desk Ms.Sanjana was really great service. Overall friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Staff are courteous the views are amazing. The food is gourmet. The breakfast is delightful. I really enjoyed it.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Valur

Liked: Staff & service, amenities
The stay was nice, except for the music from the restaurant, which was unbearable.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Swati

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect except the washroom which could have been cleaner.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, amenities, property conditions & facilities
An excellent place to stay right on the river with views of river traffic and bridges. Excellent restaurant service and bar inside and outside with full menu that will also work for more Western tastes. Within a mile of major Indian rail system. One of few or possibly only floating hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities
Excellent was upgraded
Nice bedroom
Had private patio area complete with hammock
Passing River boat
Excellent proximity to Eden Gardens Cricket Ground 15 min walk
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Hena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated on river Ganges, so location is unique.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Hena

Liked: Cleanliness, staff & service, amenities
Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Prem Prakash

Liked: Cleanliness, property conditions & facilities
Slippers not made available. Telephone not working.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Tania

Liked: Staff & service
The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Anish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die zentrale Lage, die Ausblicke von Balkon und Terassen, die Ruhe abseits der Hecktik der Großstadt habwn uns überzeugt.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

RAJIV

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Interesting location

The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't even try

Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Manickam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fake photos uploaded & not verified by hotels.com

Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so good...... Worth for money.....1/5
Verified review

4/10 Poor

Kalyan k

Disliked: Staff & service, room comfort

Uncomfortable hotel better to avoid.

We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.
Verified review

10/10 Excellent

Faiz

Liked: Cleanliness, staff & service, property conditions & facilities

Great Night-life attraction in Kolkata

We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!
Verified review

6/10 Okay

Prof Arup

Disliked: Cleanliness, staff & service, property conditions & facilities

Good Property Badly Maintained

The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.
Verified review

6/10 Okay

Jagdies

Disliked: Cleanliness, room comfort

Jagdies Janki

The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work
Verified review

2/10 Terrible

G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a big lick of paint

1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.
Verified review

6/10 Okay

alain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deçu

Chambre sale et air conditionné trop fort. On ne peut pas le regler et meme en appelant la reception, rien n'a changé. Dommage car le cadre peut etre sympa.
Verified review

6/10 Okay

Dharmesh

Disliked: Cleanliness, staff & service

Good concept of a floating hotel

I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.
Verified review

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was shut down.

Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.
Verified review

8/10 Good

Scoop

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Change of pace

Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.