2/10 Terrible
Murat
Travelled with family
26 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. Disgusting, Unhealthy, and Completely Misrepresented
I don’t write bad reviews. I’ve been in hospitality for 22 years and always try to resolve issues directly. This place gave us no choice.
We booked 14 nights and couldn’t even survive 3.
From the first night the room was infested with ants — including in the beds. Reported immediately. Told it was “sorted.” It wasn’t. Ants every night.
The pool was filthy and cloudy, clearly not maintained. On top of that, the pool towel situation was a joke. At 9am we were told towels aren’t available before 10am. When we came back, we were told there were no towels left and to return at 11am. At 11, we were told they would bring towels to us at 11:30. We waited. They never came. A pool you can’t use properly because you’re chasing towels is unacceptable.
There were only two working umbrellas for the entire pool area. The rest were broken and unusable. Guests who’d been there longer claimed them early every morning. No shade, no rain cover — just sit in the sun or get wet.
There was no hot water in the room. Excuse: “solar ran out.” Nothing fixed.
The bathrooms stink of sewage, and there is an open sewage stream under a bridge you must cross to get between rooms and restaurant. You literally have to hold your breath walking over it. This is not just unpleasant — it’s unhealthy.
We booked specifically for snorkeling. It’s restricted to short time windows, and the snorkeling gear provided was broken. No flexibility, no so
Murat
Stayed 15 nights in Jan 2026
