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Aparthotel

Citadines Waterfront Kota Kinabalu

4.0 star property

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Photo gallery for Citadines Waterfront Kota Kinabalu

Outdoor pool
Lounge
Gym
43-inch LCD TV with cable channels
Premier Studio, 1 Queen Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
G-08 JALAN TUN FUAD STEPHENS, Kota Kinabalu, 88000
  • Place, Kota Kinabalu Central Market
    ‪1 min walk‬
  • Place, KK Plaza
    ‪1 min walk‬
  • Place, Gaya Street Sunday Market
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪11 min drive‬

Room options

View all photos for Premier Studio, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Premier Studio, 1 Queen Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Premier Studio, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio, 1 Queen Bed, Sea View

Coffee/tea maker, electric kettle, toaster

Premier Studio, 1 Queen Bed, Sea View

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Single Beds, Sea View

Premier Studio, 2 Single Beds, Sea View | View from room

Premier Studio, 2 Single Beds, Sea View

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 1-Bedroom Premier Queen

43-inch LCD TV with cable channels

1-Bedroom Premier Queen

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Premier King

43-inch LCD TV with cable channels

1-Bedroom Premier King

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Premier Twin

In-room safe, desk, laptop workspace, blackout curtains

1-Bedroom Premier Twin

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Premier Apartment, 1 Bedroom, Sea View (King)

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Citadines Waterfront Kota Kinabalu

An outdoor pool, a fitness centre and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a front desk safe. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Citadines Waterfront Kota Kinabalu offers 396 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
With your stay at Citadines Waterfront Kota Kinabalu, you're connected to a railway/underground station and just a quick walk from Kota Kinabalu Central Market. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym. This upmarket aparthotel has 396 apartments. Free WiFi and an LCD TV are available in each apartment.
  • Each apartment offers an LCD TV, a coffee maker and a shower
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a gym
  • Steps from Kota Kinabalu Central Market and KK Plaza
Citadines Waterfront Kota Kinabalu offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. The business-friendly Citadines Waterfront Kota Kinabalu also features concierge services, a front desk safe, and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 20 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: MYR 55 for adults and MYR 55 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 43-inch LCD TV with cable channels

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift (127 centimetre wide door)
  • Thin carpet in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • Near the airport
  • On the waterfront

Things to do

  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 396 units
  • Banquet hall
  • Bulk dispensers for toiletries
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Waterfront Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 55 for adults and from MYR 55 for children
  • Self-parking fee: MYR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Waterfront KK
Citadines Waterfront Kota Kinabalu Aparthotel
Citadines Waterfront Kota Kinabalu Kota Kinabalu
Citadines Waterfront Kota Kinabalu Aparthotel Kota Kinabalu

Citadines Waterfront Kota Kinabalu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim-Foo

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and nee
Stayed 9 nights in Dec 2025

8/10 Good

young

Stayed 9 nights in Dec 2025

8/10 Good

Julie

Liked: Cleanliness, room comfort
Spacious room. Comfort bed. But smells in the sewage pipe drainage area around the shower or the toilet area on our day 4 and 5. Washroom was clean but not sure why the sewage smell. Also the cabinets in the kitchen had an unpleasant smell. All the cabinets looked clean but not sure why the smell when opening the cabinets. May need fresh hot clean towels to wipe the inside cabinets. Convenient area; only 10 mins walk to Suria mall, surrounded by lots of markets and restaurants. Disappointed no one wait for us at the airport when landed and we had to ask a stranger to help us call the hotel that was booked in advance. They didn’t compensate us for the inconvenience (waited for 90 mins) but they did apologize. Will we come back again, yes we will. Giving this place another chance next time. The cleaning team was excellent and friendly as well as the front staff.
Beautiful view from our room
Beautiful view from our room
Kitchen with washer
Stayed 5 nights in Sep 2025

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool was nice , clean room but a bit small .
Stayed 2 nights in Sep 2025

2/10 Terrible

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the property all was going well till we had a fire and had to vacate the property at 1 am and couldnt get back to our romm till 5 am to get our gear after seeing the manager in the lobby and speaking to the hotel twice we keep getting fobbed off after they promised the refund. The facility is nice but the management need to honour their promuses and at least email us
Stayed 1 night in Jul 2025

6/10 Okay

Melinda

Travelled with family
Disliked: Property conditions & facilities
A fire broke out overnight in the hotel. It was chaos. Difficult to find emergency exit, no communication to guests
Stayed 4 nights in Jul 2025

10/10 Excellent

MADALAINE

Stayed 3 nights in Jun 2025

10/10 Excellent

Elise

Liked: Amenities, property conditions & facilities
Great location, clean and comfortable rooms with a lovely pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Fleur

Travelled with group
Liked: Cleanliness, room comfort

Long weekend in KK, Sabah…

Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nurhakim

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice stay. Would come back again for sure.
Stayed 3 nights in Mar 2025

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness
The staff were friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, room comfort
Excellent service, great location, Excellent breakfast.
Stayed 4 nights in Feb 2025

2/10 Terrible

Patricia

Travelled with partner
Liked: Cleanliness
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu. We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Very friendly!!
Stayed 1 night in Jan 2025

10/10 Excellent

POH HWA

Travelled with family
Liked: Amenities
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
Stayed 3 nights in Sep 2024

8/10 Good

M M TAUHIDUR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good short stay.
Stayed 3 nights in Jul 2024

8/10 Good

Helen Mui Leng

Liked: Cleanliness, staff & service
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels! Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Stayed 1 night in Aug 2024

10/10 Excellent

Yi Xian Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
Stayed 1 night in Jul 2024

10/10 Excellent

Hean Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Choon Guan, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small kitchen is a plus make easy for some light cooking possible.Nice sunset lounge for relaxation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yai King

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Stayed 1 night in Apr 2024

10/10 Excellent

mohd haikal

Stayed 2 nights in Jan 2026

10/10 Excellent

Lasse

Stayed 2 nights in Jan 2026