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De Galleria Hotel

3.0 star property

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Premium bedding, desk, rollaway beds, free WiFi
Restaurant
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
No 14, Jalan Sentosa, Kampung Air, Kota Kinabalu, Sabah, 88000
  • Place, Centre Point
    ‪3 min walk‬
  • Place, Kota Kinabalu Central Market
    ‪5 min walk‬
  • Place, Gaya Street Sunday Market
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Queen

Superior Queen | Premium bedding, desk, rollaway beds, free WiFi

Superior Queen

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin

Superior Twin | Premium bedding, desk, rollaway beds, free WiFi

Superior Twin

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen

Deluxe Queen | Premium bedding, desk, rollaway beds, free WiFi

Deluxe Queen

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, desk, rollaway beds, free WiFi

Deluxe Twin

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, desk, rollaway beds, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen Room

Premium bedding, desk, rollaway beds, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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About this property

De Galleria Hotel

Along with a conference centre, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities.
De Galleria Hotel offers 34 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 19-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at De Galleria Hotel, you're just a quick walk from Sedco Square. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and a conference centre.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the café
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Steps from Sedco Square and 6 minutes on foot from KK Plaza
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. De Galleria Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Kota Kinabalu hotel is smoke free.

Cafe De Galleria – This café serves breakfast, brunch, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe De Galleria

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting room

More

  • 1 building
  • 7 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 80.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at De Galleria Hotel.

Property is also known as

Galleria Hotel Kota Kinabalu
Galleria Kota Kinabalu
De Galleria Hotel Hotel
De Galleria Hotel Kota Kinabalu
De Galleria Hotel Hotel Kota Kinabalu

De Galleria Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 59 reviews
Rating 8 - Good. 25 out of 59 reviews
Rating 6 - Okay. 27 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

jes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is okey. hotel room is a bit small
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Etsysweet

Liked: Staff & service
Easy to find parking.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was ok
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

RUSLI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is 5 star.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
什么都还好，就是网络不给力，收不到信号，wifi也不给力。。我是住的4楼。。
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 작아도 작아도 그렇게 작은 방은 처음 봣어요 ㅠㅠㅠㅠ
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Små men fräscha rum.

Fräscht hotell med serviceinriktad personal. Centralt läge precis vid nightmarket. Dock var rummen väldigt små och det fanns ingen restaurang på hotellet.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bad WiFi

The room was fine, small but clean. However the WiFi on the 5th floor was not good, just not working at all for most of the stay. we had to ask for them to reboot it twice before we were able to use it and then it was still not great. Other than that the hotel was nice and in a good location.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel near to night markets and shops.

My experiences quite dissapointing as room 403 given to me was indeed a nightmare...Aircon was totally not function very well...Room 403 aircon was never been serviced for the last two years and had requested to changed room.c
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Bilik terlalu kecil tapi lokasi baik

Selesa tapi Sempit
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel meets basic needs

Hotel meets basic needs - a place to rest, for clean up. Nearby 24 hours mart, banking, eating places and taxi stand. Room is small - ideal for those who don't bring big or lots of luggage. More so for backpackers or those who wanna place to rest for few nights that can be packed in a small luggage.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Sofrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terbaik

Saya sudah beberapa kali menginap di sini..ianya terbaik
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Wellson

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel yang bagus kedudukan strategik

Hotel de galeria hotel adalah hotel yang berada di tahap memuaskan. Namun kemudahan yang ada didalam bilik hotel kurang memuaskan, contohnya hair dryer gagal berfungsi. Tq
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

jinsu

Liked: Cleanliness, property conditions & facilities

what you paid , what you get.

what you paid , what you get. they require traveler fee 10RM/night (not deposit) room is small,except bed there is nothing. but clean. no window , so not well ventilation. can not see outside weather. front of hotel on night market is open. (sunday) most of them sell copy product . only for sleep maybe good choice. cannot recommend to family or couple. wifi is working well .location is soso . if you want find just for sleep or wait for night flight , here is not bad choice.
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort

Well located, comfortable and friendly hotel

Very pleased with this hotel. Shopping and food everywhere. Close to waterfront. Friendly and helpful staff. Comfortable and clean room. Recommend booking room with view.
Stayed 7 nights in Aug 2017
Verified review

8/10 Good

Tom

Centralt hotel der kan bruges til en enkelt overnatning. Ingen morgenmad.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice room but very small

Overall was a nice room but very small. Room was clean. The hotel was kind of old but still properly maintained. Parking is very troublesome as the road in front will have night market everyday.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately during my stay, the shop beside was renovating so the noise can be heard during working hours. Aside from that, was okay.
Stayed 2 nights in Jun 2017
Verified review

6/10 Okay

M

Liked: Cleanliness
Disliked: Property conditions & facilities

Don't be deceived by the photos

I had my room upgraded and it's so small, no fridge, no tables, and no floor mats. The toilet was extremely small and a bit dirty... It's also very noisy from the other rooms
Stayed 3 nights in Jun 2017
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No hot water

No hot water
Stayed 7 nights in Jun 2017
Verified review

6/10 Okay

Shaharum

Liked: Cleanliness, property conditions & facilities

Compact yet cozy.

Good budget stay. It is located near bank, eateries, 24 hours coin laundry and convenient stores. The room was compact yet cozy enough. Poor sound insulation thus not recommended for light sleeper. The room came with flat screen TV with good selection of channels, overhead shower with hot water but no window. Overall, it just an average stay.
Verified review

8/10 Good

ilmam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended

room was good. little bit small but location is excellent. easy to excess to the heart of KK town.
Verified review

8/10 Good

Shaun

Liked: Cleanliness, staff & service

No frills hotel, but value for money at the price

Basic, no frills hotel. But the room is clean, the water hot, the beds comfortable. Room had no window, but i knew that before i booked. Didn't spend much time in the room except to sleep and it was very quiet. Staff were friendly and helpful.
Verified review

8/10 Good

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for money spent. The room is clean and comfortable for both of us. I would recommend those who plan just to stay for few days. In front of the hotel there will be pasar mlm every night, so those who is driving, better to get parking nearby. Overall, i am satisfied with the facilities.

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