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Booking Hotel & Spa

5.0 star property

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Photo gallery for Booking Hotel & Spa

Daily buffet breakfast for a fee
Reception
Garden
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Radzikowskiego 109, Kraków, Lesser Poland, 31-342
  • Place, International School of Polish Language and Culture
    ‪17 min walk‬
  • Place, Main Market Square
    ‪19 min drive‬
  • Place, Wawel Castle
    ‪20 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Single Room

  • Garden view
  • 29 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room (single use)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room (single use)

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Apartment

  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double or Twin Room

  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Booking Hotel & Spa

A restaurant, a bar/lounge and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a conference centre, a coffee shop/cafe and an outdoor tennis court are on-site.
Booking Hotel & Spa offers 179 accommodations with a safe and complimentary slippers. Flat-screen televisions come with digital channels. Accommodation at this 5-star hotel has kitchenettes. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Booking Hotel & Spa, you'll be connected to the convention centre and close to Main Market Square. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy Middle Eastern cuisine and garden views while dining at Anturium
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and tennis lessons
  • 10 minutes by car from Main Market Square and 11 minutes from Tauron Arena Kraków
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Booking Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Anturium – Overlooking the garden, this restaurant specialises in Middle Eastern cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: PLN 68 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anturium

Things to do

  • Outdoor tennis court
  • Stereo
  • Tennis lessons

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Kitchen island
  • Kitchenette
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per stay, plus a deposit of PLN 60 per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 68 per person
  • Airport shuttle fee: PLN 60 per vehicle (one-way)
  • Pet deposit: PLN 60 per night
  • Pet fee: PLN 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Booking Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crown Piast
Crown Piast Hotel
Crown Piast Hotel & Park
Crown Piast Hotel & Park Krakow
Crown Piast Park Krakow
Hotel Crown Piast
Crown Piast Hotel And Park
Crown Piast Krakow
Crown Piast Hotel Park Krakow
Crown Piast Hotel Park
Crown Piast Park

Booking Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 193 reviews
Rating 8 - Good. 77 out of 193 reviews
Rating 6 - Okay. 33 out of 193 reviews
Rating 4 - Poor. 12 out of 193 reviews
Rating 2 - Terrible. 11 out of 193 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

sam

Liked: Cleanliness, staff & service
It’s not bad for stop while I n road trip
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property out of the city center. Would be much better if spa was open.
Stayed 8 nights in Jul 2024
Verified

6/10 Okay

kudos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English TV Channels expected that of a 5 star hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Jul 2024
Verified

8/10 Good

timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

two night in Krakow

Clean nice hotel with beautiful garden. from hotel is easy to go Krakow centrum not too far a way Hopeful the spa will work one day because then the hotel would be five stars
Stayed 2 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

close to airport - good for a short break

A nice hotel with friendly and attentive staff. 10 mins by taxi from Krakow centre we got off to a bad start though - we booked the hotels car to pick us up at the airport and this was confirmed by exchange of emails. However when we arrived at the airport, no-one was there to meet us. When we arrived at hotel the receptionist couldn't really tell us why the car hadn't been sent. Didn't get much of an apology. Also the 3rd bed in our room (bed Settee) hadn't been made up and there was no bedding. I reported this to reception and it was quickly fixed Having said all of this the hotel was lovely, clean and modern and just what we were looking for
Verified

10/10 Excellent

Fernando Ricardo

Liked: Cleanliness, staff & service, amenities
Habitación smplia, personak de recepción muy atento y desayuno abundante
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moquette dappertutto.

I mobili sono un po' datato,ma è comodo il park interno,perfetto per chi è in macchina e in moto.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Tiziana

Liked: Property conditions & facilities
We hadden twee kamers geboekt, maar helaas lagen deze niet naast elkaar. 1 kamer op het gelijkvloers en de andere op de 2de verdieping. Bij aankomst deed de receptioniste geen enkele moeite om ons tegemoet te komen en kwam bovendien onvriendelijk over. Gelukkig was een ander personeelslid wél vriendelijk en behulpzaam, maar toch wilde ze deze niet omboeken. De spa was gesloten tijdens ons verblijf, wat teleurstellend was aangezien dit een van de redenen was waarom we voor dit hotel kozen. Ook het ontbijt voldeed niet aan de verwachtingen van een vijfsterrenhotel, en hetzelfde geldt voor de kamers. Over het algemeen voldeed het verblijf niet aan onze verwachtingen.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Guido

Liked: Cleanliness, staff & service
Das Hotel ist ingesamt etwas in die Jahre gekommen. Das Personal scheint manchmal etwas überfordert. Die Karten als Zimmerschlüssel funktionieren nur selten, so dass man fast täglich die Karten neu codieren lassen muss um ins Zimmer zu kommen. Das Frühstück ist für ein 5 Sterne Hotel nicht angemessen aber ausreichend. Bis in die Innenstadt ist es relativ weit. Für eine Anfahrt mit dem Auto von der Autobahn kommend ist es ideal gelegen.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel around Krakow. perfect location and if you looking to relax - this is the place to be.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel

Fijn hotel aan de rand van de stad, klein minpuntje is het pas om 16.00 uur inchecken.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
flott annlegg. Fantastisk betjening anbefales. Frokost noe sparsom til å være hotellfrokost
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra kund service och stort och prisvärd rum ej långt ifrån centrum.
Stayed 7 nights in Oct 2019
Verified

6/10 Okay

philippe

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Dernier recours

Hôtel ne méritant pas 5 étoiles...
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa in the basement (6 different kinds of sauna and pool). Very helpful staff. Breakfast was excellent and the garden area was beautiful. Very easy to organize cheap taxis to the center.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Hari

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Breakfast food selection was great but most fresh items were not covered which resulted in multiple flies sitting on food. The hotel is very comfortable but some areas look like they could use refurbishment, especially carpets. Gym equipment a bit outdated and squeeky. Very nice and well maintained garden behind the hotel.
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

M

Liked: Cleanliness, staff & service, property conditions & facilities
Located far away from the city center with not much around it and nothing to walk to. My other issue probably varies by room but in my room it was difficult to use the toilet in the bathroom because a sink counter extended too far directly in front of it.
Stayed 1 night in Apr 2019
Verified

8/10 Good

ALFRED

Liked: Cleanliness, property conditions & facilities
It was very good. Service in restaurant in the morning is wanting.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Catharina

Disliked: Room comfort

Onpersoonlijk groot hotel

Groot hotel aan de rand van een prachtige stad De bedden waren goed De kamer en badkamer schoon maar de gangen somber en gedateerd Het ontbijt was veel en ok maar geen 5 Sterren
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

SERGIO

Liked: Cleanliness

Deberían recategorizar este hotel

No es un hotel 5 estrellas. Igual la relación costo/producto es correcta
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Det var ett fint hotell med vänlig och bra service, men både jag och min dotter trivdes inte ändå. Det var för lugnt på något vis.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really in Krakov.

7km outside of Krakov, 25 to 30zl in a taxi to the centre. If you are happy with that then this is a good choice. Biggest downside to the hotel was the bar costs. A large beer costs (24zl) more than double what you will pay in the centre of Krakov (12zl).
Stayed 4 nights in Jul 2018