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Garden Palace - Loftaffair Collection

3.0 star property

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Photo gallery for Garden Palace - Loftaffair Collection

Front of property
Dining
Shower, free toiletries, hair dryer, towels
Buffet
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
Ul. Szujskiego, 1, Kraków, Lesser Poland Voivodeship, 31-123
  • Place, Planty Park
    ‪3 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, Cloth Hall
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪28 min drive‬

Room options

View all photos for Standard Triple Room, 2 Bedrooms

Standard Triple Room, 2 Bedrooms | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, 2 Bedrooms

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

In-room safe, desk, soundproofing, free WiFi

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Double Room

In-room safe, desk, soundproofing, free WiFi

Premium Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room, 1 Bedroom (with extra bed)

Economy Double or Twin Room, 1 Bedroom (with extra bed) | In-room safe, desk, soundproofing, free WiFi

Economy Double or Twin Room, 1 Bedroom (with extra bed)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Classic Double Room (with extra bed)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Garden Palace - Loftaffair Collection

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Garden Palace - Loftaffair Collection offers 30 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Garden Palace - Loftaffair Collection, you're just a quick walk from Main Market Square. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Mieta
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Main Market Square and Royal Road
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Garden Palace - Loftaffair Collection also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3-star Kraków hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Mieta – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mieta

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per person (one-way)
  • Airport shuttle fee per child: PLN 100 (one-way)
  • Nearby parking fee: PLN 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Garden Palace Hotel Krakow
Garden Palace Krakow
Dream Garden
Garden Palace

Garden Palace - Loftaffair Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 558 reviews
Rating 8 - Good. 247 out of 558 reviews
Rating 6 - Okay. 49 out of 558 reviews
Rating 4 - Poor. 21 out of 558 reviews
Rating 2 - Terrible. 10 out of 558 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tuovi

Disliked: Staff & service, amenities, property conditions & facilities
There was no breakfast in the hotel even though it was mentioned in hotel information. There was a lot wrong information about the hotel. Hotel hasn't updated the information and I booked the hotel based on this wrong information. And hotel did not do anything, hotel blamed other parties from giving me wrong information. But it is always hotels responsibility that there are right information about the hotel and the services avaivable. So I don't recommend this hotel to anyone.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Vilma

Liked: Cleanliness, staff & service, room comfort
Viešbučiui būtų reikalingas bendrų patalpų atnaujinimas.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Netter Sommergarten, freundliches Personal, super Frühstück
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Pobyt jak najbardziej udany, bardzo dobre jedzenie w restauracji choć o miejsce parkingowe nie jewt łatwo, obiekt zdecydowanie polecam
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Anline Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint til pengene
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Enric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excelente hotel y lo pondré en mi vídeo.

Este hotel merece la puntuación de cinco estrellas, pero me tuvieron ( supongo el hotel entero, por alguna avería) sin A.A. y el calor era asfixiante. Buen hotel, buena comida, céntrico, personal muy amable...(pongan un poco de shampoo en el baño, por favor).
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

No functional air-conditioning when we arrived, got 10% discount, would rather pay 10% extra for air-conditioning. Old hotel, old carpets, smelled terrible all over the hotel. No lift. Overall terrible place to stay even for one night. Felt like cheap hotel for shorter visit.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante hermoso, el servicio
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Étant seule, j'ai logé dans une petite chambre avec lit simple. La chambre était propre ainsi que la salle de bain ! Ma chambre donnait sur la cour des cuisines donc j'avais les odeurs quand la fenêtre était ouverte c'était le petit bémol. Le petit déjeuner est correct, choix salé et sucré. Le point fort est la localisation de l'hôtel ! Tout est quelques minutes (les transports, les restau, la ville) sur le centre principal de Cracovie.
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Stayed for 4 nights with breakfast in a single room , which was compact but enough for me . Happy with fridge , tea and coffee available in the room . WiFi was good. Breakfast has plenty of hot and cold choices. The girls on reception were friendly and helpful. There is a restaurant and garden to use . I ate there the first night and was happy with both food and my cocktail. Location was good as you can walk to the center and most places you would want to see. Would stay again .
Stayed 4 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Zentrale Lage, Super Frühstück!!! Aber in 4 Tagen nie aufgeräumt...
Stayed 4 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So sauber
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

STANISLAW

Liked: Cleanliness
Disliked: Room comfort

Przykro mi, ale nie polecam.

Zepsuta klimatyzacja podczas upałów. W telewizji brak polskich kanałów. Bardzo ciasny pokój i malutka łazienka. Słabe śniadania. Jedno gniazdko elektryczne w pokoju. Pokój z widokiem na drugą ścianę, na małe podwórze o charakterze studni. Standard hotelu 2*, w cenie 3*.
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Wir hatten schöne Tage im Garden. Die Zimmer waren aufgeräumt, das Bad war sauber, die Betten super. In unserem Zimmer fehlten leider 2 Handtücher , wir haben das gemeldet und am nächsten Tage wurden sie gebracht. Wir waren 5 Tage dort, die Zimmer wurden 2x gereinigt. Das Frühstücksbuffet war gut und ausreichend, das Hotel Restaurant super. Sollte man nutzen. Die Lage super, man ist schnell im Zentrum, überall Kneipen und Bars. Unser Auto haben wir auf einem bewachten Parkplatz abgestellt.ca.12 Euro pro Tag. Super freundliche Leute. Hotelpersonal freundlich und hilfsbereit. Was man verbessern kann: im Treppenhaus Fenster und die Spinnenweben entfernen, ist hoch , aber muss leider gemacht werden, im Speisesaal die Fensterbänke abwischen. Sind Kleinigkeiten. Preis Leistung super. Wir würden wiederkommen.
Stayed 5 nights in Jun 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger centralt, nära till Rynek och promenad avstånd till Planty. Stora bekväma rum, trevlig och hjälpsam personal mycket god frukost.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell centralt i Kraków

Vi var supernöjda med allt på hotellet. God och bra frukost, fanns god mat från food trucks utanför, mycket restauranger, livsmedelsbutiker runt hörnan och 5-10min promenad till torget i Kraków. Det finns inget att klaga på, vi hade det jättebra!
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cinque stelle

Mila obsługa! Bardzo wygodne łóżko Dzwonek przy głównych drzwiachbslabo skomunikowany z recepcją brak oznaczenia na drzwiach prowadzących do z klatki schodowej do pokoi! Problem z zamykaniem się bdrzwibglownych! Spadała z łoskotem zawieszka papieru toaletowego warto te drobne niuanse dopracować
Stayed 1 night in Oct 2020
Verified

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Przyjemny hotel, blisko centrum

Hotel w doskonałej lokalizacji, blisko Starego Rynku, dobry dla przyjeżdżających autem ze względu na pobliski parking strzeżony. Pokoje niezbyt duże,ale dla zwiedzających w zupełności wystarczające zwłaszcza jeśli przyjeżdża się tam głównie spać. Dobre śniadania. Restauracja hotelowa ma ciekawą kartę dań obiadowych. Piękne patio przenosi gościa w atmosferę Włoch. Ogólnie polecam. W tej cenie na prawdę warto.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to old town, Castle and Jewish district for visiting by foot. Plenty of restaurant and cafes around. Breakfast was ok, staff was pleasant and smilling, room was clean and bathroom modern. Quiet hotel, not a noise around. We've asked for 2 bed, one for us, one for our boy, we even got for him not only a bed, but a separate room, great surprise :)
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobry hotel. Miła i kompetentna obsługa. Pyszne jedzenie. Polecam serdecznie.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Dona

Liked: Cleanliness, staff & service
Great location,really nice people in hotel ,good food in on good price
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Lækkert hotel i gå afstand til den gamle bydel. God morgenmad. Høflig og hjælpsom personale.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

SaraHall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have just returned from 7 days stay at Garden Palace, fully recommend it for staff help and friendliness, very comfortable beds, great food and position. Only down side is the lack of a lift but there are always staff available to help with suitcases to get up/down stairs. Thank you for a wonderful holiday and see you next year.
Stayed 7 nights in Aug 2020
Verified

2/10 Terrible

Attila

Disliked: Staff & service, amenities
Plusieurs détails, mais le pire c’est la majoration des prix par le serveur du restaurant de l’hôtel! Pas vraiment agréable le sentiment de s’être fait volé!!!
Stayed 3 nights in Aug 2020
Verified

8/10 Good

RIFAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PARANIN KARŞILIĞI İYİ

Yeri çok iyi. Biraz yürüyüşle şehrin tam merkezine ulaşabiliyorsun. Otel ve odalar temiz. Kahvaltı gayet güzel. Bu fiyata çok iyi bir Otel
Stayed 1 night in Aug 2020