Family-friendly hotel connected to a shopping centre in Kraków with a full-service spa
This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the overall property condition at Galaxy Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Galeria Kazimierz. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
Free WiFi
Enjoy international cuisine while dining at Andromeda
Buffet breakfast served daily for a fee
Self-parking and Motorhome/coach/lorry parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with massages, aromatherapy or body wraps at the spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes a 24-hour gym, a steam room and a sauna
14 minutes by foot from Oskar Schindler Factory and a 4-minute drive from Main Market Square
Airport, train station pick-up and shopping centre shuttle service available for a fee
Galaxy Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Galaxy Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.
Smoking is allowed in designated areas at this 4-star Kraków hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Andromeda – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up shuttle (surcharge)
Train station shuttle on request
Casino shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Parking on site (PLN 60 per day)
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Andromeda
Things to do
24-hour gym
Children's pool
Ecotours
Free children's club
Full-service spa
Hot tub
Indoor pool
Piano
Sauna
Shopping
Steam room
TV in common areas
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre (4,844 square foot of space)
Meeting rooms
Full-service spa
11 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
6 floors
Banquet hall
Built in 2011
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities or services will be unavailable from January 5 2026 to January 18 2026 (dates subject to change):
Sauna
Hot tub
Swimming pool
The following facilities are closed seasonally each year. They will be closed from 13 January to 26 January:
Sauna
Hot tub
Swimming pool
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for PLN 100.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately PLN 50 for adults and from PLN 25 for children
Airport shuttle fee: PLN 110 per vehicle (one-way)
Self-parking fee: PLN 60 per day
Rollaway bed fee: PLN 100.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Galaxy Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 8:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.