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Hotel Eden

3.0 star property

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Photo gallery for Hotel Eden

Enjoy a cozy dining experience in this intimate space with a vaulted ceiling and exposed stone walls.
Enjoy a serene view of the lush landscape from this balcony, surrounded by a charming table and chairs.
Cozy fireside seating area with a stone wall and a comfortable chair.
Panoramic views of the surrounding landscape unfold through this multi-paned window.
Stairs lead down to a lower level with a geometric tile floor and blue tile walls.

Popular amenities

  • Spa
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Ciemna 15, Kraków, Lesser Poland, 31-053
  • Wawel Castle
    ‪11 min walk‬
  • Oskar Schindler Factory
    ‪16 min walk‬
  • Main Market Square
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Eden

Hotel with free breakfast, near Main Market Square
This smoke-free hotel features a sauna, spa services and a business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and dry cleaning.
Hotel Eden offers 27 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Hotel Eden. During your stay, you're just a quick walk from Old Synagogue. Features include free breakfast and free WiFi in public areas, plus a business centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Just a 4-minute drive from Main Market Square and a few minutes from Oskar Schindler Factory
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A sauna, spa services, and a library are also featured at the business-friendly Hotel Eden.

This 3-star Kraków hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French, German, Hebrew, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (PLN 50 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 50 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Eden Krakow
Hotel Eden Krakow
Hotel Eden Hotel
Hotel Eden Kraków
Hotel Eden Hotel Kraków

Hotel Eden Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 348 reviews
Rating 8 - Good. 141 out of 348 reviews
Rating 6 - Okay. 13 out of 348 reviews
Rating 4 - Poor. 1 out of 348 reviews
Rating 2 - Terrible. 3 out of 348 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were very helpful. Nice location. Would happily recommend it to stay.
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quirky hotel!!

This hotel was in a great position in the Jewish quarter. It was an easy walk into the centre of Krakow market square. The beds were really comfortable and the breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really friendly and conveniently located hotel close to most areas of the city. Staff were helpful and the hotel was clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great breakfast Great price Great staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Sophie Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast, kind staff, comfortable room, and excellent location. The central location (while being very quiet) was a real highlight.
Stayed 3 nights in Sep 2024

8/10 Good

Bozena

Travelled with group
Liked: Cleanliness, staff & service
Parking is non existent
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every level. I've stayed at the property in the past & would certainly do in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with family
It was a great location, very clean and spacious room. Breakfast was great. The hotel setup our Auschwitz tour and kindly provided us with a hearty lunch to take. Food area right beside the hotel. The only issue we had was that the room was slightly warm, but in fairness we never talked to the front desk about it so possibly our problem.
Fab pierogies from outdoor food area next door.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay in this hotel, in a great location and the area is nice and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick, canberra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great surrounding areas. Very small walk from the jewish ghetto aswell. Great historical setting.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here several times this is an excellent hotel very polite staff very good breakfast and great price
Stayed 5 nights in Aug 2024

10/10 Excellent

Krisztina Rahel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Stayed 3 nights in Jul 2024

10/10 Excellent

Zev

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet at rear of prpoerty which was fortunate given vibrancy of area. All clean and comfortable. The young staff were very helpful. Would happily stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita e di giuste dimensioni, zona ottimale per visitare la città, molti locali per bere e mangiare nei dintorni. Unica nota negativa probabilmente nella camera sopra la mia c'era un elefante, ad ogni passo che faceva vibravano i lampadari e si sentiva molto
Stayed 1 night in Jun 2024

6/10 Okay

Miroslaw

Liked: Cleanliness, staff & service
The a/c in my room did not work. It took two days to get another room. Minor annoying details needed to be fixed. The breakfast was excellent. Overall it does rate three stars as advertised.
Stayed 8 nights in Jun 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in an excellent location, although it was a little noisy outside because of passing revellers. The staff were lovely and helpful. The room was a good size and comfortable. The breakfast had a good selection and the dining room was very atmospheric. We had a lovely stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quaint little place. Very clean, affordable, and close to many restaurants, landmarks.
Stayed 1 night in Jun 2024

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town. Close to many restaurants and landmarks. Transportation is easy to come by. Quaint atmosphere and the staff is amazing and helpful. Very affordable.
Stayed 2 nights in Jun 2024

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice small hotel in the heart of the Jewish quarters wouldn’t hesitate in booking this hotel again
Stayed 3 nights in Jun 2024

10/10 Excellent

Kamla

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

louise

Liked: Cleanliness, staff & service, room comfort

Hotel eden

Fabulous stay in the jewish quarter in krakow. Hotel set the seen and great location
Stayed 5 nights in May 2024