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System - Hotel Krakow

3.0 star property

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Photo gallery for System - Hotel Krakow

Buffet
Exterior
Lobby sitting area
Interior
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Josepha Conrada, 35, Krakow, Lesser Poland Voivodeship, 31-357
  • Place, International School of Polish Language and Culture
    ‪4 min drive‬
  • Place, Main Market Square
    ‪16 min drive‬
  • Place, Wawel Castle
    ‪20 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Standard Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

System - Hotel Krakow

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
System - Hotel Krakow offers 107 accommodations with a safe and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Kraków hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at System - Hotel Krakow, you'll be within walking distance of International School of Polish Language and Culture. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by car from Main Market Square and 7 minutes from Galeria Krakówska
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly System - Hotel Krakow. Parking is available for a fee.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Rosso Nero Restaurant – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: PLN 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rosso Nero Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 27 per person
  • Self-parking fee: PLN 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality System Hotel Kraków
Quality System Hotel Kraków Krakow
Quality System Kraków
Quality System Kraków Krakow
System Pop Hotel
System Hotel Kraków Krakow
System Kraków Krakow
System Kraków
System Hotel Kraków
System - Hotel Krakow Hotel
System - Hotel Krakow Krakow
System - Hotel Krakow Hotel Krakow

System - Hotel Krakow Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 241 reviews
Rating 8 - Good. 68 out of 241 reviews
Rating 6 - Okay. 85 out of 241 reviews
Rating 4 - Poor. 29 out of 241 reviews
Rating 2 - Terrible. 25 out of 241 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel was okay, clean and pleasant staff. If you’re wanting somewhere within walking distance to Krakow centre then this isn’t for you. Taxis ranged in prices from 19zl to 65zl. The most expensive we disagreed with the driver only to be told it was Sunday!!
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Rafal

Fajnie

Było krótko ale sympatycznie.
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Arunas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Omijajcie szerokim łukiem

Lokalizacja hotelu ok, może nie w centrum, ale blisko, a zarazem przy trasie, więc wszystko ok. Budynek stoi. Na recepcji przywitał nas młody człowiek bardzo przyjaźnie. Kwota za nocleg to 199pln, ale BEZ śniadania. Co otrzymujemy w tej cenie? (tutaj kończą się pozytywy o hotelu) Otrzymujemy łóżko i ciepłą wodę w łazience. Poza tym absolutnie nic. Chyba w więzieniu jest lepiej, a na pewno czyściej. Wykładzina jest cała pobrudzona. Jest stara i brudna. Pokój jest mały i ciasny. Łóżko jest małe, wąskie, a materac stary. Całą noc sprężyna z łóżka przypominała mi o mojej pomyłce przy rezerwacji hotelu. Dodam jeszcze, ze hotel korzysta z pościeli odzyskanej ze szpitala. (Widać to, bo każda kołdra jest podstęplowana przez Szpital). Pościel jest uprana, ale jest porwana lub przedziera się. Dramat! Łazienka to zbyt ładne słowo na opisanie stanu tego pomieszczenia. To, ze jest tam brudno to już chyba oczywiste. Bateria umywalki ma chyba z 15 lat. Słuchawka prysznica daje wodę, ale raczej cieknie niż leci woda. Natomiast pojemnik na mydło przy umywalce jest tak zamieszczony, ze odległość do umywalki to około 1cm. Chyba po to, by nie zużywać mydła w płynie. Nachodzi mnie zatem myśl i moja sugestia dla wszystkich, którzy planują tu nocleg (bo np.nie ma miejsc w innych hotelach w Krakowie) jest taka... jedźcie do Katowic. Już nie chce się pastwić i opisywać, ze nawet każdy tablet jest większy niż tu telewizor. A to oczywiście nie plazma, ale model z extra dużym tyłem.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Solo Getaway

Had an amazing short-term stay at System Hotel. The rooms were very clean, bathrooms in tip-top shape, and beds were super comfy. Would highly recommend for anyone looking for an affordable, yet great hotel to stay in Kraków.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poza brakiem parkingu w cenie ok
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Jack

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is easily the worst hotel I have stayed at in many years. It is located in a gas station parking lot along a crowded industrial highway surrounded by factories and warehouses, inconvenient to both downtown Krakow, any restaurants, and the airport. The room was tiny; to small to open a suitcase anywhere on the floor. We asked for a paid upgrade and were provided with a "deluxe" room that was at least a few square feet larger, still dismal but at least we could unpack. The bathroom was the absolute minimum that could be provided and be usable with a shower the size of a vertical coffin, a tiny sink, and maybe 10 square feet of total floor space. The carpet was badly stained. There was zero charm or character of any kind. Just going out to a restaurant required a taxi in and out of town, thus cancelling any possible savings from a lower room rate. Krakow is a a fascinating walking city and this place permits no access to anything without the virtue one may find if such a place was at least convenient to the airport which required another expensive cab fare. We resented being shunted here by Orbitz.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Lukasz

2 stars

Hotel in all is maximum 2 stars
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Asiakaspalvelu toimivaa ja ripeää. Huone tunkkainen.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Service was good, hotel condition was all right, but could have been better. Quite far from the city centre and not so well communicated with public transport
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel with very comfy beds only downside was its location quite far from krakow main square required taxis all the time other then that for the price it was a okay.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Liana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ładny hotel, komfortowe łóżka, wygodna lokalizacja
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Loïc

Liked: Cleanliness, staff & service
Disliked: Room comfort

Autoroute hôtel

Un hôtel de bord d'autoroute. Chambre petite et glauque. Ne vaut le coup que pour la modicité de son prix et si vous arrivez tard pour partir tôt!
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't there moooooooooooordo XDDDDDDDDDDDdDdDDD
Stayed 1 night in Aug 2019
Verified

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, room comfort

Dejligt hotel til favorabel pris!

Venligt og meget hjælpsomt personale. Hotellet rent og pænt, værelset lidt slidt, men rent og pænt. Comfortable senge, dog ingen luksus.Beliggenheden: nemt at finde, beliggende op til indfaldsvej, men en del støj herfra. Godt hotel til god pris. Kan absolut anbefales.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dåligt, smutsigt, äckligt verkligen inte 3 stjärnor.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice and professional. They were extremely helpful with calling taxis and giving me pointers on where to get my currency exchanged. The breakfast was good as well. What I didn’t like and they should perhaps put this on their website is there is no air conditioning in the entire facility! Yes, I was given a fan but being from America, we’re used to A/C. I sweat easily. So opening a window did me no justice.
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huoneen kokolattiamatto likainen Henkilökunta ei lainkaan palvelualttiita +oli bussipysäkki hotellin vieressä, hyvät yhteydet kaupunkiin
Stayed 4 nights in Jul 2019
Verified

4/10 Poor

Mikael

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty room beercans under The bed, motorway outside The Hotel The tv work for 2min
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Sängyt oli tosi huonot, pinnat kauttaaltaan vanhat, esim. kokolattiamatto oli likainen jne.
Stayed 4 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nie wymagam wiele od hotelu trzygwiazdkowego, ale nie da się utrzymać czystości na starych dywanach, które są już po prostu zapuszczone. Moim zdaniem oferowany standard jest poniżej ceny, której hotel żąda za nocleg.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Grzegorz

Liked: Cleanliness
Wyjazd jednodniowy, brak bezpłatnego parkingu, awaria i brak cieplej wody ( wieczorem dopiero możliwość skorzystania z prysznica po całym dniu podróży)
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Reception and Restaurant were nice and staff were friendly. That misled me to think room would be fine. Bathroom tiny, poo splashes on wall, not clean in shower or sink. Slippy floor. Bedroom small and very hot and humid, no aircon and poky little window with poor quality blind. 1 pillow and 2 single duvets on a double bed. Exposed wiring in one over bed light, other didn’t work. Carpet badly stained. Dark dingy hallway on 1st floor. Noisy right next to road with motor cycles racing up and down at night. Came in last night to a an aggressive argument looking like fight about to break out in the restaurant and lots of shouting. Poor quality, poor example of 3 star facility. Don’t waste your money - go somewhere else.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ist perfekt , Personal sehr freundlich , schade nur , dass zu weit von Zentrum .
Stayed 5 nights in May 2019
Verified

6/10 Okay

Edigio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
il personale molto cortese e disponibile, la struttura lascia a desiderare, la camera doppia decisamente piccola e priva di qualsiasi servizio. Decisamente troppo poco per un tre stelle
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Das Hotel war 5 km ausserhalb.Das erfuhren wir erst, nach der Buchung,als es nicht mehr zu stornieren ging.Da fühlten wir uns schon reingelegt. Am Waschbecken war ein unglaubliches grünes Gewächs( Algen, Moos)Sowas hab ich noch nie gesehn.Alles schimmelig und verkalkt.Die Betten hingen fast bis zum Boden durch, Sprungfedern drückten in den Rücken.Das alles hätte ich für den Preis in Kauf genommen ohne zu meckern.Nur die Entfernung zur Innenstadt fand ich sehr ärgerlich.
Stayed 2 nights in May 2019