4/10 Huono
Abderahim
10.2.2026
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
I would like to report a concerning experience with the front desk staff. Upon arrival, the receptionist was unable to locate my reservation. As I began contacting Expedia to resolve the issue, he appeared visibly impatient, occasionally sighing audibly during the process.
After more than half an hour of investigation, Expedia confirmed that the reservation was indeed in the hotel's system, which was experiencing a technical glitch. Despite this delay and the fact that the issue was on the hotel's side, the receptionist did not offer an apology. This was a disappointing experience, and I hope it can be addressed to improve the guest experience in the future.
Abderahim
Yöpyi 1 yön helmikuussa 2026



















