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Banyan Tree Kuala Lumpur

5.0 star property

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Photo gallery for Banyan Tree Kuala Lumpur

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Banyan Tree Suite | Living area | LED TV
Sky Sanctuary Suite | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast served
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
02 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, KLCC Park
    ‪7 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Banyan Retreat, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Signature Banyan Retreat, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View | Premium bedding, minibar, in-room safe, desk

Signature Sky Retreat, 1 King Bed, KL Tower View

8.4 out of 10
Very good
(5 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View | Premium bedding, minibar, in-room safe, desk

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Banyan Retreat, 2 Twin Beds

  • 51 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Banyan Retreat, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Signature Banyan Retreat, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Sky Retreat, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Signature Sky Retreat, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Sanctuary Suite

Sky Sanctuary Suite | Premium bedding, minibar, in-room safe, desk

Sky Sanctuary Suite

  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Tree Suite

Banyan Tree Suite | Premium bedding, minibar, in-room safe, desk

Banyan Tree Suite

  • 313 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellbeing Retreat King

Signature Wellbeing Retreat King | Premium bedding, minibar, in-room safe, desk

Signature Wellbeing Retreat King

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Banyan Tree Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a fitness centre and massage/treatment rooms are on-site.
Banyan Tree Kuala Lumpur offers 55 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Banyan Tree Spa has 4 treatment rooms, including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Banyan Tree Kuala Lumpur. During your stay, you'll be connected to a shopping centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs or massages at Banyan Tree Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Pavilion Kuala Lumpur and 11 minutes on foot from KLCC Park
Banyan Tree Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and concierge services are also featured at the luxury Banyan Tree Kuala Lumpur. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Horizon Grill – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Vertigo – This rooftop bar only serves light fare. Happy hour is offered. Open daily.
Bake By Banyan Tree – On-site café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 155 to 180 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Bake By Banyan Tree
  • Horizon Grill
  • Vertigo

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 155 to 180 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Banyan Tree Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 356 reviews
Rating 8 - Good. 46 out of 356 reviews
Rating 6 - Okay. 19 out of 356 reviews
Rating 4 - Poor. 4 out of 356 reviews
Rating 2 - Terrible. 7 out of 356 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LEONARD PIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check In , throughout the stay and check out, the staffs were excellent during my stay for a night
Stayed 1 night in Sep 2025

10/10 Excellent

Fergus

Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 3 nights in Aug 2025

6/10 Okay

Khalid Abdullah

Travelled with family
Liked: Staff & service, property conditions & facilities
It is overrated while there are lots of 5 * hotels adjacent with better rates
Stayed 1 night in Aug 2025

10/10 Excellent

Jong Yiing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yu Fang

Stayed 2 nights in Aug 2025

2/10 Terrible

Doreen

Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
Stayed 1 night in May 2025

10/10 Excellent

Mamun

Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Stayed 2 nights in Jun 2025

10/10 Excellent

LORRAINE

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brilliant choice!

Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang
Stayed 4 nights in May 2025

10/10 Excellent

Garfield

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

moufi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel .. vwry kind staff .. amazing view from the rooftop bar ...
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sze Liat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 3 nights in Mar 2025

6/10 Okay

Nigansha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading post by hotels.com

The pictures provided through hotels.ca was misleading as I primarily booked this hotel for the view of the klcc towers from the swimming pool. On the pictures through hotels.com the two towers are perfectly visible. However there is now a building that's come up which blocks that promised view. This really defeat the purpose for me as traders was a cheaper hotel with a better view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Philippe Herve Marc

Stayed 3 nights in Feb 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!
Stayed 1 night in Feb 2025

10/10 Excellent

julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent tailored service, beautiful room and amazing roof top bar.
Stayed 3 nights in Feb 2025