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DoubleTree by Hilton Shah Alam i-City

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Photo gallery for DoubleTree by Hilton Shah Alam i-City

Exterior
Restaurant
Twin Deluxe Room Park View | Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
i-City Golden Triangle, Shah Alam, 40000
  • Place, Central i-City Shopping Centre
    ‪2 min walk‬
  • Place, i-City
    ‪2 min walk‬
  • Place, Universiti Teknologi MARA Shah Alam
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Standard Double Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Shah Alam i-City

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 49-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Shah Alam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.
Eforea Spa has 4 treatment rooms, including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Shah Alam i-City. During your stay, you'll be connected to a shopping centre and just a quick walk from i-City. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or facials at Eforea Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Steps from Central i-City Shopping Centre and 7 minutes on foot from i-City
DoubleTree by Hilton Shah Alam i-City offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 12 meeting rooms available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury DoubleTree by Hilton Shah Alam i-City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Shah Alam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Shah Alam i-City has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shah Alam i-City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 118.80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 39 for children
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 118.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 216 reviews
Rating 8 - Good. 34 out of 216 reviews
Rating 6 - Okay. 7 out of 216 reviews
Rating 4 - Poor. 4 out of 216 reviews
Rating 2 - Terrible. 7 out of 216 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service
Room was clean, friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Excellent hotel for location facilities and presentation. Will definitely be returning
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with great set of staff esp at the reception counter.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very nice and staff very friendly
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

KOH SHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay-over experienced :)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dr. Stephen-Claude

Liked: Cleanliness, staff & service, amenities
Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Krishnar Muthukumarasamy

Liked: Cleanliness, amenities
Location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very clean and friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jayaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite staff.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Intan Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff - fantastic service n friendly! Cleaning staff were excellent
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

May Lin

Liked: Cleanliness, property conditions & facilities
Hotel staff is very friendly the room is ok
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nur Syafeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Faaea

Liked: Property conditions & facilities
The room was good. The food was always cold not hot, very disappointing for a five star hotel
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business stay

Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in i-City
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rosiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025