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Dua Sentral KL Sentral

4.0 star property

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Photo gallery for Dua Sentral KL Sentral

A swimming pool with a cityscape in the background.
A hotel room with two beds, a large window with a city view, and a wooden panel wall.
A spacious lobby with a modern design, featuring a large glass wall, a seating area with sofas, and a view of the cityscape.
A modern kitchen with a black countertop, stainless steel appliances, and wooden cabinetry.
A modern building with a curved entrance, glass doors, and a landscaped area with plants.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Parking available

Explore the area

View in a map
8 Jalan Tun Sambanthan, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50470
  • Place, Kuala Lumpur Sentral
    ‪3 min walk‬
  • Place, Perdana Botanical Gardens
    ‪9 min walk‬
  • Place, Petaling Street Market
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Suite

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with two beds, a large window with curtains, a TV mounted on the wall, and a wooden ceiling.

Executive Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite

Premium bedding, desk, laptop workspace, iron/ironing board

Grand Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Twin Room

A hotel room with two beds, a desk, a chair, and large windows offering a city view.

Grand Twin Room

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a large window offering a city view.

Superior Twin Room

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a large bed, wooden headboard, two decorative pillows, a nightstand, a mirror, and a window with curtains.

Standard Studio

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Studio

Premium bedding, desk, laptop workspace, iron/ironing board

Signature Studio

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Studio

Premium bedding, desk, laptop workspace, iron/ironing board

Grand Studio

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio

A hotel room with two beds, a large window with curtains, a TV mounted on the wall, and a wooden ceiling.

Superior Studio

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Dua Sentral KL Sentral

An outdoor pool, a restaurant and a coffee shop/cafe are available at this smoke-free apartment building. Additionally, self parking, laundry facilities and a corner/local shop are on-site. Each apartment provides a microwave and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Added amenities include Netflix, premium bedding and free tea bags/instant coffee. Housekeeping is available on request.
Dua Sentral KL Sentral offers 110 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Dua Sentral KL Sentral, you're just a quick walk from Kuala Lumpur Sentral. Enjoy features like an outdoor pool, a restaurant and a coffee shop/cafe. This upmarket apartment building has 110 apartments. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, Netflix and a microwave
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities and a lift
  • Just a 3-minute walk from Kuala Lumpur Sentral and a 5-minute drive from Berjaya Times Square
Along with a restaurant, there's a coffee shop/cafe on site. Dua Sentral KL Sentral also features an outdoor pool, laundry facilities, and a corner/local shop. For a fee, parking is available.

This 4-star Kuala Lumpur apartment is smoke free.

Dua Sentral KL Sentral has a restaurant on site.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Covered parking on site (MYR 30 per day)
  • Limited on-site self parking

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

Dining

  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Grocery/convenience store
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 110 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MYR 80

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Dua Sentral KL Sentral

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MYR 30 per day
  • Late check-out fee: MYR 80 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Dua Sentral KL Sentral Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

5.8/10

Cleanliness

7.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Aziz

Disliked: Cleanliness, communication, listing accuracy
Probably the worst hotel I've stayed in. Rude management, cockroaches, trip hazards, I can go on...I would rate it a generous 2 star.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money , would visit again
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, room comfort, communication
Ok
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Hari Prasad

Liked: Communication
The property is located very good place. However, it needs some improvements mainly the furnitures, sound proofing and timely to time cleaning.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Edmond

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great stay at Dua Sentral KL Sentral by Five Senses! The unit was clean, comfortable, and well-equipped. The check-in process was smooth, and the staff was helpful throughout my stay. The location was convenient, and the facilities were excellent. Would definitely recommend
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Syed Mohamed Buhari

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was excellent property and very spacious. the only item need improvement is bed.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Chetan

Good and clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice place.

Nice studio apartment. Good amenities. Comfortable.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Victor

Disliked: Cleanliness
Close to the UN mall
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is cheap and budget friendly. For those who are looking for a better than budget hotel stay, this is a recommended place. The unit comes with bath tub and all ammenities is there. Also there is swimming pool. Location wise is near to all the popular landmark which make it very easy to access. Overall good place to experience.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Muhammad

Liked: Cleanliness, property conditions & facilities, communication
It was good except you have to grab for every where
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Ammar

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
The location is perfect. Near to china and India town.( 10 minutes walk). Various activities are nearby ( butterfly park, bird park…) Unfortunately the rooms were not clean and there were many cockroaches. It was not easy to close my eyes.
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Edward

Liked: Amenities
Cons We saw cockroaches in the room We would loose wifi connect many times, because there were not enough beacons to handle all nearby devices. Pros Good location Friendly and very helpful employees
Stayed 7 nights in Jun 2024
Verified review

2/10 Terrible

Chin

Disliked: Cleanliness, property conditions & facilities, communication
Room got lot of cockroac, dusty, furniture not equip.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Lynda

Liked: Communication
Disliked: Cleanliness
We weren’t happy the first couple of days as the toilet in our room was leaking. After a few days of complaining, we finally was moved to a much nicer and bigger room. Overall, the rooms are ok, not very clean, had cockroaches in the rooms and dusty. We could hear the traffic noise too from the 11th floor. The staff are nice and friendly though and service is not too bad. Overall, I think it’s pleasant enough.
Stayed 16 nights in Aug 2024
Verified review

4/10 Poor

Ameen

Disliked: Cleanliness, amenities, property conditions & facilities
There is no internet connectivity, no concierge, no stove in kitchen neither cutlery
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Mary Ellen

Disliked: Cleanliness, property conditions & facilities, communication
Dirty and WiFi didn’t work
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Ilyana

Liked: Cleanliness, room comfort, communication

Studio apartment

This is what I would call a serviced apartment. I had the studio which comprised of a kitchenette ((equipped with a minibar fridge, a microwave, a kettle and a single induction hob) with cutlery, crockery and mugs and glasses), a lounge area, a bedroom with a king-sized bed and a bathroom. The apartment itself was fairly clean. There was a broom provided to sweep the floors. I did notice a few small cockroaches that came out at night, but they're nothing a bit of insect spray can't handle. I had a comfortable stay, and would choose this place again.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Wan Chun

Disliked: Cleanliness, property conditions & facilities
There were cockroaches especially in the kitchen and toilet areas. Wifi connection is poor. Hence, also affect the TV programme reception. There are 3 TV in both rooms and living room but only has one TV box. Can only choose one place to watch TV.
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Sameer

Disliked: Cleanliness, amenities, communication
Five Senses KL by Dua Sentral, it's called. The 5 senses are disappointment, disgust, underwhelming, surprise and finally relief (that we were only staying a night). I was horrified that part of the check-in process involves a photo being taken of your passport, directly INTO a WhatsApp message and sent on the check-in agent's phone! Not sure where this is being sent/ stored. Didn't seem very professional. The photos of the Deluxe Queen Suite don't match reality. The apartment was on the 22nd floor, infested with cockroaches, and some squashed ones seen in drawers and on floors. Didn't seem thoroughly cleaned, apartment had a funny smell. No towels provided, had to go back downstairs to ask for some. Insufficient cutlery. Lots of wear and tear on the toilet, sink and bath. There's a nice cheap place to eat on the ground floor lobby. For a one-night stay, was tolerable. Was sent a message after the stay to give a 5 star review for a discounted future stay. Won't be returning!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

William

Disliked: Cleanliness, communication

Disappointing experience

Initially I tried to contact the property on the number given several times but could not get a reply. We were a little disappointed with the condition of the Apartment, the floors were dirty in some areas in the corners and we had to sweep everyday. The access door to the a/c unit was unlocked and slightly open, which might account for the dust issue. The equipment in some area was old, in the case of the hair dryer provided burnt out while we were using it. But the owner replaced it the same day, although she did not introduce herself as that. The decore was a bit tired and the sliding wardrobe door in the shower/toilet was not connected to the bottom track and swung as well as slid, I thought this a bit dangerous. I realise this was not an expensive let and on research differed little from other properties in the block, but wonder if they were of the same tired condition.
Dust on floor swept up on arrival
Stayed 5 nights in Nov 2024
Verified review

2/10 Terrible

Johnnel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I wanted to really love my stay in Dua Sentral however, a few incidents happened that reflected my bad experience while staying in the property. 1. My initial room had dirty bathroom, where there were stains in the baths, and also the walls of tge bathroom. 2. My initial room had no electricity on day 3 starting at 4am. As there was little to no air in the room, I had to stay in the lobby til 10.15am, that when somebody opens the reception. (Yes, their reception is only open from 10am to 10pm, so even when there is an emergency like this, they will not help you, nor there is anyone to contact when there is an emergency.) 3. Even knowing that the incident had happened since 4am, they had no sense of urgency to assist. It took them more than an hour to actually send someone up to the unit to "look" at it. 4. After assessing the unit another hour later, they finally decided to move me to another unit. They didn't offer anything else for the inconvenienced caused by this, even to help me move my luggage. Bare in mind that there was no electricity since 4am, and they only sent someone around after 11am. 5. The A/C on both units were mediocre at best. Its as if you were using a fan instead of an A/C. 6. If you're gonna cook, bare in mind there is no kitchen hood, so smoke will literally covered the whole unit. Conclusion, even though the rates are cheaper, I would think twice on staying in this property again.
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Ho Yin Perry

Liked: Cleanliness, amenities, property conditions & facilities, communication
我已經第二次入住，主要是因為地理位置太好👍系KL Sentral行7-8分鐘路程、行去茨厰街都系15分鐘內；其次入住效率、衛生、安全、寧靜都不錯
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Cyrille

Liked: Cleanliness, room comfort, communication

Bon séjour

Bon séjour, personnel très sympathique, hotel dans le centre
Stayed 1 night in May 2025
Verified review

4/10 Poor

Mei Mei

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
除了空間大及設施齊全外 其它難以接受 前後共有超過20隻蟑螂出現 洗衣機不能放入柜内 只放在廚房内 佔了不少空間 洗碗盆底下柜有一大堆食物包裝紙沒有清除 9月29日上午10時放的垃圾 晚上回來都無人清理 一房間沒有電視 剩下一個大洞 另一房間内有一張 破爛的椅 掉在街上恐怖也無人要 客廳有一張椅 坐上去會斜向右面 總之 未試過咁污糟邋遢的酒店
Stayed 3 nights in Sep 2024