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KL Service Apartment at Times Square

4.0 star property

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Photo gallery for KL Service Apartment at Times Square

A hotel courtyard with a fountain, palm trees, and outdoor seating.
A modern hotel room with a city view, a sofa, a bed, a TV, and a small table.
A fountain with water jets in a circular basin, surrounded by lush green foliage. In the background, there is a tall, modern building with a red facade and numerous windows.
A high-rise building with multiple floors, a prominent entrance, and a clear view of the surrounding cityscape.
A high-rise hotel with a rooftop pool, palm trees, and a cityscape in the background.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Studio Apartment

A hotel room with a bed, two bedside tables, a nightstand, a door, and a painting on the wall.

Studio Apartment

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with a large bed, a wardrobe, a flat-screen TV, and a lamp.

Superior Apartment

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

A modern bathroom with a glass shower enclosure, a freestanding bathtub, and a large mirror.

Deluxe Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

A hotel room with a large window offering a city skyline view, a bed, and a nightstand with a lamp.

Deluxe Apartment, 2 Bedrooms

  • 99 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

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4.2 out of 5, Very good, 1,005 reviews
The price is €65
includes taxes & fees
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About this property

KL Service Apartment at Times Square

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
KL Service Apartment at Times Square offers 20 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps.
Our customers tell us that they can't get enough of the overall property condition at KL Service Apartment at Times Square. During your stay, you'll be connected to a shopping centre and just a quick walk from Berjaya Times Square. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an indoor tennis court, a gym and a steam room
  • Steps from Berjaya Times Square and 13 minutes on foot from Pavilion Kuala Lumpur
KL Service Apartment at Times Square offers its guests a kids' pool, an outdoor pool, an indoor tennis court, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A sauna, spa services, and a library are also featured at the family-friendly KL Service Apartment at Times Square. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
KL Service Apartment at Times Square has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 37 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at KL Service Apartment at Times Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30.0 per night.
  • Cots (infant beds) are available for MYR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 37 for children
  • Self-parking fee: MYR 15.00 per day
  • Crib (infant bed) fee: MYR 30.0 per night
  • Rollaway bed fee: MYR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

KL Service Apartment Times Square
KL Service Times Square
Kuala Lumpur KL Service Apartment at Times Square Apartment
Apartment KL Service Apartment at Times Square
KL Service Apartment at Time Square
KL Service Apartment Times Square Kuala Lumpur
Apartment KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Kuala Lumpur
KL Service Times Square Kuala Lumpur
Kl Service Times Square
Kl Service At Times Square
KL Service Apartment at Times Square Hotel
KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Hotel Kuala Lumpur

KL Service Apartment at Times Square Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 120 reviews
Rating 8 - Good. 29 out of 120 reviews
Rating 6 - Okay. 30 out of 120 reviews
Rating 4 - Poor. 8 out of 120 reviews
Rating 2 - Terrible. 17 out of 120 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krisma

Liked: Amenities
Location of the property is prefect
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Delly Sulesmah Binte

Disliked: Cleanliness, property conditions & facilities
Alll furniture is room is old and cleanliness needs to be stepped up tenfold
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Host

The Host, Riyadh, He was Great, Helpsom and polite. 10 of 10 points to Him
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities
So bad, dirty, old, broken furniture, towels have bad smell and never ill be there
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Please not that there is no parking provided
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

sundar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower head not working, tried contacting the place no reply. Messaged them also no reply.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Parash Mani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated property with dirty amenities

Hotel is filthy with outdated toilet, difficult to flush. The bath tub was full of dust and stains, i was too hesitant to use the toilet and the bathtub becuase of stains and all the marks that were present there.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Leo

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not good hospitality service

Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first
Stayed 6 nights in Oct 2024
Verified

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Hidekuni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1日泊まるぐらいなら我慢できるレベル。
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

SUNG MIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

4인 예약인데 휴지도 절반만 남아있었고 드라이기도 없어 요청했는데 불친절했습니다. 숙소에서 냄새가 많이났고 청결하지 않았습니다. 4인인데 수건도 2개밖에 안나오고 온수도 잘 나오지 않았습니다. 쇼핑몰이 옆에 있어 위치는 매우 좋았는데 숙소가 많이 더럽고 냄새도 많이났습니다.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Tim

Slidt men rent

Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Keiko

Disliked: Amenities
鍵が開かなくなってしまい連絡が取れなかっりした。鍵を直したが今度は鍵がかからず部屋を変えて一日中時間を無駄に しまし。
Stayed 8 nights in Feb 2023
Verified

4/10 Poor

Keiko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレが水漏れして何時でも床がびしょびしょで滑るので危ない事ともっていったスリッパがダメになった。
Stayed 5 nights in Feb 2023
Verified

6/10 Okay

Yee Kang

Disliked: Cleanliness, property conditions & facilities

Good.

First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

nazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service and nice place for family
Stayed 2 nights in Jul 2020
Verified

2/10 Terrible

Hubert

Disliked: Cleanliness, amenities
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
Stayed 1 night in Dec 2019
Verified

8/10 Good

Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Accessible to food and shopping.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

AA

Disliked: Cleanliness
Property condition was not ideal. It was old with small insects under the rotten wood.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Gutsybel

Disliked: Amenities, property conditions & facilities
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Derrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
Stayed 3 nights in Sep 2019

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