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NU Hotel

2.0 star property

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Photo gallery for NU Hotel

Front of property
Interior
Interior
Executive Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No. 37 Jalan Thambypillay, Brickfields, Kuala Lumpur, 50470
  • Place, NU Sentral
    ‪2 min walk‬
  • Place, Kuala Lumpur Sentral
    ‪7 min walk‬
  • Place, Perdana Botanical Gardens
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Superior Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Super Deluxe Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Super Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Quadruple Room

Lobby

Family Quadruple Room

  • Sleeps 4

View all photos for Deluxe Triple Room

Lobby

Deluxe Triple Room

  • Sleeps 3

View all photos for Executive Room

Lobby

Executive Room

  • Sleeps 2

Standard Quadruple Room

  • Sleeps 4

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About this property

NU Hotel

Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
NU Hotel offers 92 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at NU Hotel. During your stay, you're just a quick walk from NU Sentral. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Petaling Street Market and a few minutes from Kuala Lumpur Sentral
As a guest of NU Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. NU Hotel also features dry cleaning/laundry services, express check-in, and express check-out.

This Kuala Lumpur hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at NU Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

NU Hotel Kuala Lumpur
NU Kuala Lumpur
NU Hotel Hotel
NU Hotel Kuala Lumpur
NU Hotel Hotel Kuala Lumpur

NU Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 289 out of 1000 reviews
Rating 8 - Good. 495 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Johnston

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fine, room was relatively clean, but area wasn't the greatest and sound proofing needs to be improved, every morning i was woken up by the local train announcements regularly because there was no sound proofing of the windows.
Stayed 2 nights in Oct 2025

8/10 Good

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you want to be close to good transport links and eating options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Parkash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to make sure the night staff provide the same service as the day staff!!
Stayed 3 nights in Jul 2025

8/10 Good

Yutaka

Travelled with group
Liked: Staff & service
ロケーションは、KLセントラル駅から徒歩1分、飲食店やコンビニも多数あり便利です。夜中までうるさいです。窓なしの部屋が多数のため、気にするかたは避けたほうがいいです。
Stayed 1 night in Jun 2025

6/10 Okay

Sam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are nice but the properties is rundown
Stayed 1 night in May 2025

10/10 Excellent

Thy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of food around this location, only 5 minutes walk to train station, . Need upgrade covers mattress sheets, fridge is old

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was expensive as it was newish, but overall very good The only issue is the differing prices online between Kiwi, Expedia, and Agoda. I stay here in KL every 6 weeks. So the travel companies need to visit themselves and correctly assess.
Stayed 5 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return stay

Use this hotel regularly for convenience to train station has everything we need only complaint would be nice to have English Chanel otherwise everything excellent
Stayed 1 night in Feb 2025

8/10 Good

Ian

Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was at the front of the hotel, it was very noisey till about 4 am. We were able to change rooms on our second night to the back, which was a lot better. Staff very helpful and understanding.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerardo Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in excellent location. Staff couldn’t be nicer or more helpful. Farhad in particular is very considerate. When we asked not to be disturbed, he couldn’t do housekeeping so left essentials like toilet paper and shower soap on the door. Never had anything like it before - above and beyond. Thank you to the staff for giving us a great experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Return stsy

Quick overnight stay to catch train next day which is about 5-10 minute walk through shopping centre good clean basic room with everything need only couple tv programs non English would be only negative
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Excellent
Stayed 4 nights in Dec 2024

8/10 Good

Kim

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service
Good value, good location and clean. Area around the hotel quite scruffy with lots of rough looking men roaming around.
Stayed 1 night in Nov 2024

8/10 Good

Say Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a place to crash

Got upgraded to family room so ample space to spread out. Good central location right in the city but still quiet in the room. It's rather basic but reflected in the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Olcay

Stayed 2 nights in Sep 2024

10/10 Excellent

Raktim, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value.
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location. Very clean and beds made every day. Pleasantly surprised for a budget hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zhao Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MALCOLM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Excellent Value

Great location, very clean, comfortable beds and good air conditioning. Our second visit here and will return again.
Stayed 6 nights in Jul 2024

6/10 Okay

Ivy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is located opp KL Sentral which is convenient when traveling around. Outside of the hotel were dirty and noisy as there are few coffee shops next to the hotel. Room were simple, and baby cockroachs were found on my daughter's pillow. There is only 1 short glass panel seperating the wet & dry section inside the toilet which resulted wet toilet floor after each shower.
Stayed 1 night in Aug 2024

8/10 Good

Tetsuji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Shaiful

Liked: Property conditions & facilities
Stayed 1 night in May 2024

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