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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Property class: 4

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Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Daily buffet breakfast (MYR 88.00 per person)
Free minibar, in-room safe, desk, soundproofing
Water park
Reception
Free minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Place, Sunway Pyramid Mall
    ‪2 min walk‬
  • Place, Sunway Lagoon Theme Park
    ‪2 min walk‬
  • Place, Sunway University
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Plus Executive Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive Park

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Plus Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Park

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Plus Executive

Deluxe Plus Executive | Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Staycation - Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Staycation - Deluxe Plus

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Free minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

View from room
Sunway Pyramid Hotel
Bandar Sunway
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 852 reviews
The price is €91
includes taxes & fees
1 May - 2 May
Sunway Pyramid Hotel

About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking and a business centre.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers 401 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
With your stay at Sunway Lagoon Hotel (formerly Sunway Clio Hotel), you're connected to the convention centre and just a quick walk from Sunway Pyramid Mall. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Sunway Pyramid Mall and 11 minutes by car from Mid Valley Megamall
  • Free local-area shuttle service
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Sunway Lagoon Hotel (formerly Sunway Clio Hotel) also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Petaling Jaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 148.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88.00 for adults and from MYR 44.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per night
  • Rollaway bed fee: MYR 148.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 527 reviews
Rating 8 - Good. 195 out of 527 reviews
Rating 6 - Okay. 26 out of 527 reviews
Rating 4 - Poor. 13 out of 527 reviews
Rating 2 - Terrible. 11 out of 527 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Zhigang

Stayed 2 nights in Jan 2026

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family room on our anniversary getaway. The room was beautiful with a corner window towards lagoon. On New Year's Eve, there was a stunning fireworks display right outside our window. The customer service was excellent and the staff sent us a fruit platter, chocolates and a cake to celebrate our anniversary! It made our day really special! We also had a really great day at the lagoon with the kids. Will definitely return for another visit, hopefully soon! Thank you for a memorable stay ..
Stayed 4 nights in Dec 2025

10/10 Excellent

Chee Hoong

Stayed 2 nights in Dec 2025

8/10 Good

Sharifah

Travelled with family
Liked: Cleanliness, amenities
Standard hotel room, convenient as it was attached to a mall. Staff were courteous. However, housekeeping didn’t come back with the pillow even after reminder. Huge toilet!
Stayed 5 nights in Dec 2025

10/10 Excellent

Gek Ying

Stayed 3 nights in Dec 2025

10/10 Excellent

RongHuang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness is excellent and the hotel staff are very helpful. However, it would be nice to have more kids’ channels available.
Stayed 3 nights in Dec 2025

8/10 Good

Leonard Teck Seng

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was conveniently located with nice amenities around
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheong Ying

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10 for everything !!!
Stayed 2 nights in Sep 2025

8/10 Good

stanley

Liked: Cleanliness, staff & service
Yes,hotel connected to mall.
Stayed 3 nights in Oct 2025

10/10 Excellent

XIN

Stayed 3 nights in Sep 2025

8/10 Good

Khin khin San

Stayed 2 nights in Sep 2025

8/10 Good

JUDITH

Stayed 1 night in Aug 2025

2/10 Terrible

Farrel

Stayed 5 nights in Jul 2025

10/10 Excellent

Marcus Yibiao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and cosy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a shopping mall
Stayed 2 nights in Jul 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Stayed 1 night in Jul 2025

10/10 Excellent

Mawarni

Liked: Cleanliness
Super convenient if ypu want to go to sunway lagoon. Its very close. Shopping mall is link to the hotel. Everything abt the hotel is clean and huge. I love the king size bed is huge and toilet is huge. The only problem i have is, most shops open at 10am. So to get breakfast outside hotel is limited. But i highly recommend for family with children to stay there if plan to go to sunway lagoon theme park.
Stayed 2 nights in Jun 2025

8/10 Good

Lee Ling

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay is great but the staff are not very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Tin Hou

Stayed 8 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carey

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very convenient

The hotel is very close to the Sunway Lagoon waterpark which is the main reason we selected this hotel. It is also very right next to the Sunway Pyramid mall so very close to shopping and dining. There was some confusion with room booking and I had to upgrade ours to the family room to ensure we get 2 double bed. I suggest to ensure webpage does not allow the wrong selection since it is not a good feeling to have to pay more once you get there. The family room is quite nice. They provided robes and slippers for kids as well and they also have bath soap for kids. My one complain is they do not refresh the water bottles they provided which doesn’t make sense to me. I get that I might not get more bottles per day but since I am staying multiple nights, they should refresh daily.
Stayed 3 nights in Apr 2025

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