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Swiss Hotel Kuala Lumpur

3.0 star property

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Photo gallery for Swiss Hotel Kuala Lumpur

Deluxe Queen Room With City View | Premium bedding, Select Comfort beds, desk, blackout curtains
Premium bedding, Select Comfort beds, desk, blackout curtains
Hallway
Front of property
Reception

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
No 12 Jalan Tuanku Abdul Rahman, Kuala Lumpur, 50100
  • Place, Merdeka Square
    ‪3 min walk‬
  • Place, Petaling Street Market
    ‪8 min walk‬
  • Place, Kuala Lumpur Tower
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Queen Room With City View

Deluxe Queen Room With City View | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Queen Room With City View

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Room With City View

Deluxe Family Room With City View | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Family Room With City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Family Room With KL Tower View

Premium Family Room With KL Tower View | City view

Premium Family Room With KL Tower View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Super Single Room With Merdeka View

Super Single Room With Merdeka View | Premium bedding, Select Comfort beds, desk, blackout curtains

Super Single Room With Merdeka View

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Family Room KL Tower View

Premium bedding, Select Comfort beds, desk, blackout curtains

Premium Family Room KL Tower View

  • Sleeps 4

View all photos for Deluxe Single Room With Merdeka View

Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Single Room With Merdeka View

  • Sleeps 1

View all photos for Standard Queen Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Queen Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Queen Room With City View

Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Queen Room With City View

  • Sleeps 2

View all photos for Deluxe Family Room With City View

Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Family Room With City View

  • Sleeps 4

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About this property

Swiss Hotel Kuala Lumpur

This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Swiss Hotel Kuala Lumpur offers 115 air-conditioned accommodations with free newspapers and complimentary bottles of water. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Swiss Hotel Kuala Lumpur, you're connected to a shopping centre and just a quick walk from Masjid India. Free WiFi in public areas, dry cleaning service and concierge services are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by foot from Petaling Street Market and a 3-minute drive from Pavilion Kuala Lumpur
As a guest of Swiss Hotel Kuala Lumpur, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Swiss Hotel Kuala Lumpur also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. For a fee, parking is available.

This 3-star Kuala Lumpur hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 18 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss Hotel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 53.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 18 per day
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Swiss Hotel
Swiss Hotel Kuala Lumpur Hotel
Swiss Hotel Kuala Lumpur Kuala Lumpur
Swiss Hotel Kuala Lumpur Hotel Kuala Lumpur

Swiss Hotel Kuala Lumpur Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 16 out of 45 reviews
Rating 4 - Poor. 7 out of 45 reviews
Rating 2 - Terrible. 4 out of 45 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness
Staff are helpful. Extra 10 MR tax a night add to the room
Stayed 3 nights in Nov 2025

4/10 Poor

Ambiga

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The receptionist is helpful and friendly. However the elevator is too old and guests are freely smoke inside the room which spread out to walking space.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Cleanliness

Improve the quality of cleaning. Floor, toilet and towel not really clean.
Stayed 3 nights in Jun 2019

10/10 Excellent

Shahidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice hotel

Stayed 1 night in May 2019

6/10 Okay

Rafi, Sabaha, my

Travelled with family
I don't like about cleanies
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is neat and clean, my only caveat is the rooms are too small and without windows it feels like you are in a bird box.
Stayed 1 night in Mar 2019

8/10 Good

Herly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Rabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Limited parking (hotel only provide 4 parking lots). This is difficult to find parking nearby. Front desk staffs are not friendly. There are bad ordor in the room due to bad maintain of carpet and bed sheet. The room is not completed with basic equipment.
Stayed 1 night in Dec 2017

4/10 Poor

TAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old hotel with old facilities.

Not so good.
Stayed 1 night in Nov 2017

10/10 Excellent

Mohd zamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Teh Wai Fun

Liked: Staff & service
Disliked: Room comfort

Avoid this hotel during weekend.

Reasonable price, who want to stay peacefully during weekend please avoid this hotel. Because the room partition is too weak, can hear the exhausted pipe sound clearly during midnight due to too many rempit at Dataran Merdeka.
Stayed 1 night in Sep 2017

6/10 Okay

sha, malaysia

not for family..

i was arrived at 4am, theres no parking hotel so i have to park at paid parking lucky it was beside there but cost 8 ringgit untill 7.00 am .i ask for the breakfast but the staff say my booking is without breakfast .so i have to printscreen my booking and showed to him to proof that as i made the booking it say the breakfast was include .so after he check it i ve given the breakfast voucher but then the restaurant is not in the hotel.i have to cross the road and find the president restaurant which is actually mamak's rsrnt. omg.. not worth it for the hundred and twenty plus for per room/night.i ask for the housekeeping in the morning when i went out and when i return back at 4 pm ,unfortunately they dont make it. i ask it take very long time .

2/10 Terrible

Aseem , San Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is Zero stars possible?

Worst hotel I have EVER stayed at. This is not hyperbole. Here is my list of grievances: 1) Swarm of red ants in the room 2) Tiny rooms 3) Tiny bathrooms 4) Horrible WiFi - it was either not working, or even when it was, it was super slow. 5) Food at restaurant = terrible 6) Worst of all, when we needed a cab to go to the bus depot, we asked the front desk if they could call a cab for us - they said no!! What kind of a hotel does that? I'm glad we only stayed here one night - it was a complete dump, most of the staff was rude, and the food was bad. Avoid this hotel.

6/10 Okay

Nachiketh

8/10 Good

ezuan dakota, kajang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

nice...

6/10 Okay

Verified traveller

Disliked: Cleanliness

Nice hotel, near the LRT station and petaling

8/10 Good

nao, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

tiny rooms, great staff

staff couldn't be more helpful..... posted our mailing helped with luggage, found safe place for bikes. great service.the room was however very small. beds very comfy.

8/10 Good

Victoria, New Zealand - Waikato

Liked: Cleanliness

6/10 Okay

Azeman, Kuching

Liked: Cleanliness, staff & service

Recommended for low budget travellers & backpacker

Confortable & really worth for a short stayed.

4/10 Poor

Jas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given a room with broken ceiling, spoil window lock ,aircon not cold at all.best part was, the glass shelf of the toilet suddenly drop down,luckily it never cause any injury to any of us.as all the above, I ask for room change, finally I was given a acceptable room.btw the staff told me caus the hotel was currently under renovation , that's way things happened.

6/10 Okay

Frankie, Malaysia

Disliked: Property conditions & facilities

Just for overhight

Good Just for overnight, near Jamek shopping area, near Merdeka squeare, convenience access to LRT line