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The RuMa Hotel and Residences

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Photo gallery for The RuMa Hotel and Residences

Outdoor pool
Creator video - submitted by Explore Bluegreenland
Breakfast, lunch and dinner served
Free minibar, in-room safe, desk, laptop workspace
Poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Place, Kuala Lumpur Convention Centre
    ‪1 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Corner Studio Twin Tower View

Free minibar, in-room safe, desk, laptop workspace

Corner Studio Twin Tower View

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Free minibar, in-room safe, desk, laptop workspace

Grand Suite

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio Twin Tower View

Free minibar, in-room safe, desk, laptop workspace

Grand Studio Twin Tower View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, City View, Corner

Free minibar, in-room safe, desk, laptop workspace

Studio, City View, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Studio Twin Tower View

Free minibar, in-room safe, desk, laptop workspace

Corner Studio Twin Tower View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Grand Twin Room

Free minibar, in-room safe, desk, laptop workspace

Grand Twin Room

  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe King Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 3

View all photos for Grand King Room

Free minibar, in-room safe, desk, laptop workspace

Grand King Room

  • Sleeps 3

View all photos for Grand Twin Room

Interior

Grand Twin Room

  • Sleeps 3

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About this property

The RuMa Hotel and Residences

Along with an outdoor pool, this smoke-free hotel has a restaurant and 7 bars/lounges. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour health club, coffee/tea in a common area and spa services are on-site.
The RuMa Hotel and Residences offers 253 air-conditioned accommodations with free minibar items and minibars. 55-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The RuMa Hotel and Residences. During your stay, you're just a quick walk from KLCC Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at ATAS
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Kuala Lumpur Convention Centre and 7 minutes on foot from Pavilion Kuala Lumpur
The RuMa Hotel and Residences offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can unwind with a drink at one of the 7 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 1884 square feet (175 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury The RuMa Hotel and Residences. Free self parking is available.

This 5-star Kuala Lumpur hotel is smoke free.

The hotel hosts a free manager's reception daily.
ATAS – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Things to do

  • 24-hour health club
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 200 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 130 for adults and from MYR 65 for children
  • Rollaway bed fee: MYR 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 408 out of 479 reviews
Rating 8 - Good. 45 out of 479 reviews
Rating 6 - Okay. 18 out of 479 reviews
Rating 4 - Poor. 3 out of 479 reviews
Rating 2 - Terrible. 5 out of 479 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad Rafiqal

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at the hotel. The room was exceptionally clean, well-maintained, and very comfortable. Housekeeping did an excellent job ensuring everything was spotless and neatly arranged. The staff were professional, friendly, and always ready to assist with a smile. Their warm hospitality truly made the experience even more enjoyable. I would definitely recommend this hotel and look forward to staying again
Stayed 2 nights in Feb 2026

10/10 Excellent

Hicham EL

Stayed 3 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, convenient location
Stayed 4 nights in Jan 2026

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great bedroom size and amenities eg large fluffy bath towels, water, snacks. Very courteous staff.
Stayed 5 nights in Feb 2026

10/10 Excellent

Raymond, Camden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
After one of the worst hotel 5-star hotel experiences in Bangkok Thailand, I arrived at the RuMa in Kuala Lumpur Malaysia, complete restoring my faith . What an extraordinary hotel this is. Personalised, detailed and hospitality to the max. Beautifully designed and the best breakfast I have had anywhere! What a pleasure and I wish I could have stayed longer. Thank you to the entire team!
Stayed 3 nights in Feb 2026

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful rooms, comfy beds, helped us with a late check out and transparent about fees in that and we're very flexible with this given timing of our flight home. Staff all really friendly and helpful and very lovely with our little boy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kishen

Stayed 3 nights in Jan 2026

10/10 Excellent

Vijay

Stayed 4 nights in Jan 2026

10/10 Excellent

KYOUNGHUN

Business traveller
Liked: Cleanliness, staff & service, amenities
Good service & fantastic food!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stunning stay. Everything about it was perfect. Fabulous rooms, superb breakfast and most importantly lovely staff. Can’t recommend it enough.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ingrid Louise

Liked: Cleanliness, amenities, property conditions & facilities
We had a large room on the 17th floor which was extremely comfortable and very quiet. It was cleaned efficiently every morning and a turndown service was provided every evening. The hotel staff were friendly, helpful and professional. An excellent breakfast was on offer from 6:30am at the mezzanine restaurant. The choice of food was extensive and the quality was excellent. Location was excellent, 10 minutes walk to the Petronas Towers and handy for all our sight seeing. We would definitely recommend this hotel.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shahzaib

Stayed 5 nights in Dec 2025

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
World Class
Stayed 1 night in Dec 2025

6/10 Okay

jagjit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was not comfortable. I had made reservation two months before arrival and put in a request for a high floor which was not given. Disappointed.
Stayed 8 nights in Dec 2025

10/10 Excellent

Kurseth

Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
Quiet luxury type of hotel. Excellent location. Spacious rooms. Professional staff. Only complaints were mold in the shower (should not happen in a luxury hotel) and while the dim lighting in the room/bathroom makes for a lovely ambiance, it would be helpful to have better lighting available so women can do their makeup… Also, the plugs in the bathroom are extremely poorly placed in the drawers so I had to do my hair in the entrance to access a plug!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the best hotel in kl.
Stayed 3 nights in Dec 2025

10/10 Excellent

Safiuddin

Stayed 3 nights in Nov 2025

10/10 Excellent

Beenish

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was amazing and top it off. The service was exceptional. The staff Irma, adi, Arif and bell are amazing. Everyone goes out of their way to help and to make you feel comfortable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Linda

Stayed 8 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze. Good locality to malls and KLCC. Staff was friendly and helpful. It would be perfect if there are option to choose different types of pillows available. Overall we had a good stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Elmy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Big and spacious clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

JEAN-PHILIPPE

Stayed 2 nights in Nov 2025

10/10 Excellent

sunhee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and efficient staffs
Stayed 5 nights in Nov 2025