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First Residence Hotel

3.0 star property

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Deluxe | In-room safe, desk, iron/ironing board, free WiFi
Deluxe | Bathroom | Shower, free toiletries, bidet, towels
Hallway
Reception
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000
  • Place, Central Point Kemaman Mall
    ‪2 min walk‬
  • Place, Sultan Ahmad Mosque
    ‪9 min walk‬
  • Place, Cherating Beach
    ‪24 min drive‬

Room options

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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
3.4 out of 5, 13 reviews
The price is €28
includes taxes & fees
10 Jun - 11 Jun
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About this property

First Residence Hotel

This hotel features a restaurant, a 24-hour front desk and a TV in a common area. WiFi in public areas is free.
First Residence Hotel offers 99 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Chukai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at First Residence Hotel, you're just a quick walk from Central Point Kemaman Mall. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a lift and TV in a common area
  • Steps from Central Point Kemaman Mall and 8 minutes on foot from Sultan Ahmad Mosque
There's a restaurant on site. WiFi is free in public spaces. First Residence Hotel also features a television in common area and a lift.
First Residence Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at First Residence Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per day

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai

First Residence Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 10 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Muhammad Asyraf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Stayed 2 nights in May 2022
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
Nothing interesting.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Fion

Liked: Staff & service, amenities, property conditions & facilities
Ada lipas kecil dalam bilik
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Musty hallway and room

The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Tuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast wifi
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Pool!
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service
Just ok & all right
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Sog

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor hotel

With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveller

Dirty and with strong smoking smell
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Nurhafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome place

Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..
Verified

6/10 Okay

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient town hotel

Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable good stay and nice hotel.

Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Zulqarnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Venue

Value for money. Very near to attraction venue.
Stayed 1 night in Jul 2017
Verified

8/10 Good

WAN MOHAMMAD HAIZAN

Liked: Cleanliness, property conditions & facilities, room comfort
Having difficulty to get the car parking.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is okay. Since i booked thru expedia they refuse my request to change room.
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Purely for resting only

Check in, the staff was not smiling at all. Dont expect a welcoming hello too. Reach my floor, as I step out of the lift, moldy smell filled the entire floor. As I enter the room, the same smell. Maybe bad airation. The smell gone after A/C was turn on. The bed was nice. The toilet too. Overall, like the title, purely for resting, for single, business trip traveller like me. Not suitable for those with family. One plus point though, the location is very strategic to all main point (banks, restaurant, petrol station, grocery market). walkable distance.
Verified

4/10 Poor

Mk

Wifi

So it said free wifi, but there's no wifi signal to be connected. Tries to contact staff through the room phone provided, fail to reach them. It was a tiring day for me ended up using my own phone data connection instead.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected

Unexpected room.. Booking room get another room..
Verified

8/10 Good

hani

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel to stay

I WAS CHARGED EXTRA RM10 PER HOUR FOR LATE CHECKED OUT
Verified

2/10 Terrible

Ger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty hotel

Very bad and dirty hotel, fungus and cockroaches in my room. In corridors nasty smell.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

nice carpet, great bed

the room advertised with "sea view" does not feature such. there is a strange smell on the 3rd floor. The room is rather comfortable, though. As for myself, the staff is hilariously unfriendly.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience.

We have booked two rooms. One room is ok, however the other room was terrible. The housekeeping did not refill toilet paper, shampoo and shower gel, also the spoon for coffee making was missing. And the most scary thing was cockroach. Not only one, there are cockroaches walked on floor and on room desk. Receptionist was not so friendly in resolving problem also. Disappointed.
Verified

2/10 Terrible

NURUL

Stayed 2 nights in Jul 2023