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Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Reception
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000
  • Place, Menara Kuantan 188
    ‪2 min walk‬
  • Place, Masjid Negeri
    ‪7 min walk‬
  • Place, Darul Makmur Stadium
    ‪17 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Single Bed, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Royal Suite, Non Smoking

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed, Accessible (Mobility)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

1 Deluxe Mobility Accessible Queen

  • Sleeps 2

Royal Suite-Non-Smoking

  • Sleeps 2

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About this property

Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Hotel with free parking, 5-minute walk to Menara Kuantan 188
This smoke-free hotel features an outdoor pool, a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a children's pool and dry cleaning. Housekeeping is available on request.
Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers 152 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Kuantan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Shahzan Hotel Kuantan, Trademark Collection by Wyndham, you're just a quick walk from Heroes Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Puteri Teja Cafe, a family restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Within a 10-minute walk of Menara Kuantan 188 and Masjid Negeri
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers its guests an outdoor pool and a children's pool. There are 2 meeting rooms available. The business-friendly Shahzan Hotel Kuantan, Trademark Collection by Wyndham also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Kuantan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Puteri Teja Cafe – This family restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Pekan Deli – This bistro only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pekan Deli
  • Puteri Teja Cafe

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 30 for adults and from MYR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Shahzan Inn Kuantan
Shahzan Inn
Shahzan Kuantan
Shahzan
Shahzan Inn Kuantan
Shahzan Hotel Kuantan
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Hotel
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Kuantan

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Peter, London

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A tired, dirty and dilapidated hotel…
Stayed 2 nights in Jun 2025

8/10 Good

Aizat

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Muhammad Ilham bin Ahmad, Jenjarom

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mujahidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overall
Stayed 1 night in Sep 2023

4/10 Poor

Patrick Teh

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
Stayed 2 nights in Feb 2023

8/10 Good

Shahrul

Stayed 3 nights in Jan 2023

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
Stayed 2 nights in Sep 2022

8/10 Good

Mohd yusoff

Stayed 1 night in Sep 2022

10/10 Excellent

MD MUSTAFIZUR

Stayed 3 nights in Jul 2022

10/10 Excellent

Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, friendly staffs, nice food
Stayed 1 night in Apr 2022

4/10 Poor

Noorul Mubaraq

Stayed 1 night in Mar 2022

8/10 Good

Haisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Sui Wei

Stayed 1 night in Mar 2022

10/10 Excellent

Muhammad Rizal

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)
Stayed 1 night in Dec 2021

6/10 Okay

Mohd

Business traveller
Liked: Cleanliness, staff & service, amenities
Limited parking, the next available parking belong to the municipal
Stayed 1 night in Dec 2021

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having a bar in property would be a plus
Stayed 1 night in Nov 2021

10/10 Excellent

MOHD HAFIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

MOHD HAFIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Norhayati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020