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Aparthotel

fav KUMAMOTO

3.5 star property
VIP Access

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Superior Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Terrace/patio
Interior detail
Restaurant
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Outdoor space
  • Breakfast available
  • Air conditioning

Explore the area

View in a map
9-1 Kajiyamachi Chuo Ward, Kumamoto, Kumamoto, 860-0026
  • Place, Kumamoto-jo Hall
    ‪9 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min walk‬
  • Place, Kumamoto Castle
    ‪18 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Bunk Bed Room, Non Smoking

Executive Bunk Bed Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Executive Bunk Bed Room, Non Smoking

  • 35 sq m
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Japanese Modern Room, Non Smoking

Japanese Modern Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Modern Room, Non Smoking

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for Universal Room, Non Smoking

Universal Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Universal Room, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Modern Room Non smoking

In-room safe, desk, free WiFi, bed sheets

Japanese Modern Room Non smoking

  • Sleeps 6

View all photos for Universal Room Non smoking

In-room safe, desk, free WiFi, bed sheets

Universal Room Non smoking

  • Sleeps 4

View all photos for Superior Twin Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Executive Bunk Bed Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Executive Bunk Bed Room, Non Smoking

  • Sleeps 6

Executive Suite

  • Sleeps 6

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Public bath
CANDEO HOTELS KUMAMOTO SHINSHIGAI
  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 969 reviews
The price is €65
4 Jan - 5 Jan 2026
CANDEO HOTELS KUMAMOTO SHINSHIGAI

About this property

fav KUMAMOTO

Aparthotel with a restaurant, near Kumamoto Castle
Along with a restaurant, this smoke-free aparthotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, laundry facilities, a front desk safe and a vending machine are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus a washing machine and a TV with digital channels. Free WiFi, an electric kettle and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Fav KUMAMOTO offers 67 accommodations with a safe and a hairdryer. Accommodation at this 3.5-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets and toothbrushes and toothpaste.

This Kumamoto aparthotel provides complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the clean apartments at fav KUMAMOTO. During your stay, you're just a quick walk from Kumamoto-jo Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli. This comfortable aparthotel has 67 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washing machine and digital TV
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Kumamoto-jo Hall and Sunroad Shinshigai Shopping Street
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. A terrace, a vending machine, and laundry facilities are also featured at fav KUMAMOTO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kumamoto aparthotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 9:30 AM.
Café and Dining Naturalis – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Bed rails
  • Children stay free (see details)
  • Children's games

Restaurants on site

  • Café and Dining Naturalis

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Mini-fridge
  • Paper towels

Dining

  • Daily breakfast to-go available 7:00 AM to 9:30 AM for a fee: JPY 1,000 for adults and JPY 1,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch TV with digital channels
  • Games
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Electrical adapters
  • Housekeeping (on request)
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 67 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 5000

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1000 for adults and from JPY 1000 for children
  • Uncovered self-parking fee: JPY 1500 per day (in/out privileges)
  • Late check-out fee: JPY 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

FAV HOTEL Kumamoto
fav KUMAMOTO Kumamoto
fav KUMAMOTO Aparthotel
fav KUMAMOTO Aparthotel Kumamoto

fav KUMAMOTO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 302 reviews
Rating 8 - Good. 90 out of 302 reviews
Rating 6 - Okay. 14 out of 302 reviews
Rating 4 - Poor. 3 out of 302 reviews
Rating 2 - Terrible. 3 out of 302 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ALICIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was decent, with good coffee. 7/11 nearby and plenty of parking choices around the hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Jessica Wai Huen

Liked: Cleanliness, property conditions & facilities
Love everything about this hotel. The only thing we suggest CX
Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Stayed 1 night in Jun 2025

10/10 Excellent

Alain, Boischatel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in May 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well kept property. Parking is an extra cost (only 4 parks on site) was cheaper to pay for parking elsewhere on the block.
Stayed 2 nights in Apr 2025

10/10 Excellent

Austin

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Yan Chi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed staying here, kids loved the loft room and climbing up to their beds, Kumamoto was a friendly, great place to visit!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious rooms with small kitchen area. Comfortable beds. Lots of room and extra futon mattresses are also comfortable. Granola/yogurt breakfast was so good! Nice to have the washing machine in the room and laundromat down the street. Check in was very smooth and staff was very helpful. Great location, lots of nearby pay parking if the spots out front are full. Easy walk to castle, mall and lots of shops. Only con was that the furniture and futon mattresses were a but stained but room seemed clean overall. I would definitely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Keiko

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It’s a pleasant place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wai Shing

Liked: Cleanliness, property conditions & facilities
Very good experience, recommend to selection!
Stayed 1 night in May 2024

8/10 Good

Clara

Travelled with family and small children
Liked: Amenities
Not as nice as picture. We had the ground level room, and not very clean. Clumbs and hair stuck in the gap between bed and wall. Breakfast is just yoghurt or egg sandwich, abit disappointed. Handy to have kitchenette and washing machine though.

6/10 Okay

Zhi Nuo

Travelled with family and small children
Disliked: Cleanliness
I booked the two bunk beds for 3 adults and 3 children. The beds are comfortable but the room is small. Some areas of the room are not very clean too. The housekeeping only comes in after 3 nights.
Stayed 5 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Don’t make me use the machine for check in. If the staff is at the front they should do the check in.
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Travelled with family
Disliked: Property conditions & facilities
Just like many other reviews have mentioned that this is a very minimalist hotel. There is limited staff at this location and so if you are just staying for one night, it is probably ok. But for longer stay, you probably want to look into a more traditional full service hotel. Also, the AC in our room and just when we were about to check out, our AC unit starts dripping water and almost got our luggage wet :-(
Stayed 1 night in Aug 2024

10/10 Excellent

Man Wai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room has the washing machine and mini kitchen which is convenient and useful to us during the stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Wai Fung

Stayed 1 night in May 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and helpful. The room is a bit small comparing to what it looks during booking. The air con takes time to cool the room. Overall is satisfactory.
Stayed 1 night in Jun 2024

8/10 Good

Ka Bo

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Perfect for family
Stayed 1 night in Mar 2024

10/10 Excellent

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

see kiat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay self check in with great facilities
Stayed 1 night in Feb 2024