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Hotel Kumamoto Terrsa

3.0 star property

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Photo gallery for Hotel Kumamoto Terrsa

Reception
Reception hall
Pool
Restaurant
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
28-51 Suizenji Koen, Chuo, Kumamoto, Kumamoto, 862-0956
  • Place, Suizenji Gardens
    ‪4 min walk‬
  • Place, Kumamoto-jo Hall
    ‪5 min drive‬
  • Place, Kumamoto Castle
    ‪5 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪17 min drive‬

Room options

View all photos for Double Room

1 bedroom, down duvets, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | 1 bedroom, down duvets, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, down duvets, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible (Japanese Western)

Room, Accessible (Japanese Western) | 1 bedroom, down duvets, free WiFi, bed sheets

Room, Accessible (Japanese Western)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Single Futons

View all photos for Japanese-style room

Japanese-style room | 1 bedroom, down duvets, free WiFi, bed sheets

Japanese-style room

  • Sleeps 3
  • 3 Single Futons

Triple Room

  • Sleeps 3
  • 3 Single Futons

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About this property

Hotel Kumamoto Terrsa

Hotel in Kumamoto with health club and coffee shop/cafe
A restaurant, a health club and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room and dry cleaning.
Hotel Kumamoto Terrsa offers 62 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Kumamoto hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 15 years old are not allowed in the swimming pool, health club or fitness facility.

Our customers tell us that they enjoy the helpful staff at Hotel Kumamoto Terrsa. During your stay, you're just a quick walk from Kumamoto Prefectural Office. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from Kumamoto Castle and a few minutes from Kumamoto-jo Hall
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A health club, a vending machine, and laundry facilities are also featured at Hotel Kumamoto Terrsa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
レストラン　ル・カフェ – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 700 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 for adults and JPY 750 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • レストラン　ル・カフェ

Things to do

  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Breakfast is not included in the Breakfast rate plan for children ages 0-9.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 750 for children
  • Self-parking fee: JPY 700 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kumamoto Terrsa Hotel
Hotel Kumamoto Terrsa Kumamoto
Hotel Kumamoto Terrsa Hotel Kumamoto

Hotel Kumamoto Terrsa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 315 reviews
Rating 8 - Good. 114 out of 315 reviews
Rating 6 - Okay. 50 out of 315 reviews
Rating 4 - Poor. 9 out of 315 reviews
Rating 2 - Terrible. 5 out of 315 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DEVINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Good hospitality service. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 5 nights in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kegui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Raul, Soacha

Stayed 3 nights in Jan 2025

8/10 Good

Ruoyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suitable for a one night business type stay, no flares but clean and meet the needs
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, 7 stars!!! Liked the gym but payment and restrictions were a little confusing. The round pillar in the middle of our room was strange at first but we made good use of it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful during our short stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s wonderful to have a three night stay here. The room is spacious and clean, staffs are helpful. The hotel is 5 minutes away from Luffy’s statue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities
As a One Piece fan, it was near ths Luffy statue, like a 5 minute walk.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wing Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, housekeeping and breakfast room staff provide excellent service. We will stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service
Wide room
Stayed 1 night in Sep 2022

8/10 Good

Ikuko

Stayed 1 night in Jun 2022

10/10 Excellent

Jeannine, Cle Elum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had ample parking and spacious grounds - perfect if you are doing a lot of driving. Not centrally located but easy access to bypass and airport road which lets you skip downtown congestion. Breakfast was uninspired for the price; you're better off buying at the Lawson's down the street.
Stayed 8 nights in May 2022

8/10 Good

Naveed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place
Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tissue paper out so had to call service. The only one ice machine at hotel was out of order! Had to call service desk again. Breakfast not like on website photo little disappointed.
Stayed 1 night in Oct 2021

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good we were upset because on the website it said a pool was available and when me and my family went to the pool we were told we weren’t allowed to because we did not live in Kumamoto. The pool was the main reason we chose this hotel and my kids were very upset
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are super friendly. The location is within walking distance to the local attraction.
Stayed 1 night in Oct 2019

8/10 Good

KEI

Travelled with family
Liked: Staff & service
風呂のカーテンが臭かったのが気になりました。それ以外は良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Megumi

Liked: Amenities
良かったです😊
Stayed 1 night in Jul 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
問題無く過ごせます。
Stayed 1 night in Jul 2025

4/10 Poor

YUKARI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

レイナ

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車があれば不便さはない。 マッサージやスパを利用できるのは旅行をより特別なものにしてくれた。 自由に利用できる点では大満足
Stayed 2 nights in Jul 2025

10/10 Excellent

HIDETOSHI

Stayed 1 night in Jul 2025