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HOTEL THE 7 KUMAMOTO

3.0 star property

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Photo gallery for HOTEL THE 7 KUMAMOTO

Reception
Land view from property
Restaurant
Restaurant
Daily buffet breakfast (JPY 1430 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
20-1, Kumamoto, kummoto, 8600013
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Sakura Machi Kumamoto
    ‪7 min walk‬
  • Kumamoto Castle
    ‪17 min walk‬
  • Kumamoto (KMJ)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking, City View

Standard Double Room, Non Smoking, City View | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, Non Smoking, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, Non Smoking, City View

Luxury Twin Room, Non Smoking, City View | 1 bedroom, desk, laptop workspace, blackout curtains

Luxury Twin Room, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Smoking, City View

Standard Double Room, Smoking, City View | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, Smoking, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Twin Room, Smoking, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Single Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Single Room, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese-style Triple Room, Non Smoking, City View

Japanese-style Triple Room, Non Smoking, City View | 1 bedroom, desk, laptop workspace, blackout curtains

Japanese-style Triple Room, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Single Futons

View all photos for Deluxe Twin Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Twin Room, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Single Room, Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Single Room, Smoking, City View

7.0 out of 10
Good
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Single Room, Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Superior Single Room, Smoking, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Single Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout curtains

Superior Single Room, Non Smoking, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

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About this property

HOTEL THE 7 KUMAMOTO

Hotel with a restaurant, near Kumamoto Castle
A restaurant, spa services and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Change of towels is available on request
HOTEL THE 7 KUMAMOTO offers 147 accommodations with free newspapers and complimentary slippers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks, printers and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

There are 2 indoor hot springs open between 4:00 PM and 9:00 PM. The temperature in the hot springs is set to 108°F.

During your stay at HOTEL THE 7 KUMAMOTO, you're just a quick walk from Kumamoto-jo Hall. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs
  • 6 minutes by foot from Kumamoto-jo Hall and a 2-minute drive from Kumamoto Castle
There's a restaurant on site. Public spaces have free WiFi and wired Internet. HOTEL THE 7 KUMAMOTO offers its guests hot springs. Spa services, a vending machine, and tour/ticket assistance are also featured at HOTEL THE 7 KUMAMOTO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
HOTEL THE 7 KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 715 for children
  • A restaurant

Things to do

  • 2 indoor hot springs
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Highchair
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • 2 indoor hot springs
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 42 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 6 October 2025 to 15 November 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1430 for adults and from JPY 715 for children
  • Uncovered self-parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 4:00 PM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

hoteru za seben kumaoto
HOTEL THE 7 KUMAMOTO Hotel
HOTEL THE 7 KUMAMOTO Kumamoto
HOTEL THE 7 KUMAMOTO Hotel Kumamoto

HOTEL THE 7 KUMAMOTO Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 18 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

OO

Stayed 1 night in May 2025

6/10 Okay

osamu

Travelled with family
Disliked: Property conditions & facilities
部屋は綺麗で良い、枕は高さの違うのを２個ずつ完備して欲しい、そして値段を少し上げて部屋を狭くしても、最低トイレは完備して下さい。
Stayed 1 night in May 2025

10/10 Excellent

TAMEO

Liked: Cleanliness, staff & service, amenities
ホテルは部屋やお風呂も清潔で朝食も種類が豊富かつどれも美味しく大変満足しております。ただし、設備が古いためか隣の部屋のトイレを流す音がとても響くため、夜中に何度も起こされてしまうのところは何らかの対策をしてほしいところです。
Stayed 1 night in May 2025

10/10 Excellent

TOSHIMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

kaori

Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
クレームではなく手続き上必要だったため姓も名も間違えたメールが届いたことをフロントに伝えたら、苦笑いでごまかされた。
Stayed 1 night in May 2025

8/10 Good

YOSHINARI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが丁寧
Stayed 1 night in May 2025

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスはとても良かったと思います。

全てよかったのですが,バストイレがやや小さかったことが快適度に影響したと思います。隣の部屋のトイレを流す音が聞こえるなど,防音が足りないような気がします。
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

TAKAYUKI

Stayed 1 night in May 2025

6/10 Okay

Miho

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

MASAAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

MIDUKI

Stayed 1 night in May 2025

8/10 Good

RYOHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

TAKUMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街や観光地の近くにあり非常に便利
Stayed 1 night in May 2025

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く立地条件も抜群でした！
Stayed 1 night in May 2025

10/10 Excellent

rikako

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jaechul

Stayed 3 nights in Apr 2025

10/10 Excellent

SHINO

Stayed 1 night in Apr 2025

10/10 Excellent

Chi ip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kozy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お風呂の排水が悪くシャワーでお湯がたまりました。 次回も利用したいです。
Stayed 1 night in Apr 2025

6/10 Okay

ChoongYong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Eijiro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
早くWifi の環境と喫煙スペースを整えてください。
Stayed 1 night in Apr 2025