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Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

3.0 star property

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Photo gallery for Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Daily to-go breakfast for a fee
A sauna room with a large bathtub, benches, and a window.
Exterior
A hotel corridor with a wooden ceiling and a sign reading "Hotel KANAMOTO".
A swimming pool with a wooden interior, a clock on the wall, and a sign with text.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
1-30-1 Uoyamachi, Kumamoto, Kumamoto, 860-0031
  • Place, Kumamoto-jo Hall
    ‪9 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min walk‬
  • Place, Kumamoto City Hall
    ‪16 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪39 min drive‬

Room options

View all photos for Economy Twin Room, Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room, Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Room with Bunk Bed, Non-Smoking

Individually decorated, desk, free WiFi, bed sheets

Room with Bunk Bed, Non-Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bunk Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Adjoining Twin Room, Non-Smoking, For 3 or 4 person

Individually decorated, desk, free WiFi, bed sheets

Adjoining Twin Room, Non-Smoking, For 3 or 4 person

  • 26 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Individually decorated, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Moderate Japanese-style room, Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Moderate Japanese-style room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Extra Room [1 Semi Double Bed with Spacious Desk], Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Extra Room [1 Semi Double Bed with Spacious Desk], Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Extra Room [1 Semi Double Bed with Spacious Desk], Smoking

Individually decorated, desk, free WiFi, bed sheets

Extra Room [1 Semi Double Bed with Spacious Desk], Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

This hotel features a restaurant, a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce offers 249 air-conditioned accommodations with complimentary slippers and a hairdryer. This individually decorated accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 6:30 AM to 9:30 AM. There are hot springs open between 3:00 PM and midnight.
Our customers tell us that they enjoy the overall property condition at Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce. During your stay, you're just a quick walk from Kumamoto-jo Hall. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes hot springs
  • 12 minutes by foot from Kitaoka Nature Park and a 2-minute drive from Kumamoto City Hall
There's a restaurant on site. WiFi is free in public spaces. Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce offers its guests hot springs. Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9 AM.
Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,100 per night)
  • Limited on-site self parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Public bath open from 6:30 AM - 9:30 AM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Dryer
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only plans must book meals in advance.
The public bath is open 6:30-9:30 AM and 3 PM-midnight.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 600 per person
  • Self-parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

SUPERHOTEL Lohas Kumamoto Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs
SUPERHOTEL Lohas Kumamoto Hot Springs

Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 188 out of 502 reviews
Rating 8 - Good. 188 out of 502 reviews
Rating 6 - Okay. 83 out of 502 reviews
Rating 4 - Poor. 32 out of 502 reviews
Rating 2 - Terrible. 11 out of 502 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a great experience and love the bath pool a lot.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Wai Ying Ayumi

Liked: Cleanliness, amenities, property conditions & facilities
Recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 9th floor room is pretty big. Very clean. Good for family to stay!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Quite run down, but is in a quiet area. Good for solo travelers or on a tight budget, I picked it as it was the only thing available last minute. It does the job but APA is bigger and nicer than this
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Excellent service, check in was smooth. Clean and comfortable room. Washroom is a bit old, since I was using the hot spring facility, so it didn't affect me. In fact, I enjoyed the hot spring very much.
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pillows are filled with packing peanuts. Quite possibly the least comfortable pillow ive even come across. The restaurant is nice!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

きよし

Liked: Cleanliness, staff & service
It was nice to have drink service. However, the steps to enter the toilet and bathroom in the room were large, and since I'm an old person, I couldn't lift my legs and almost fell many times.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Ai Ling

Liked: Cleanliness, staff & service, property conditions & facilities

Kumamoto visit 2023

The room is very very small. Is about 15mins walking to Kumamoto Station, or to shopping area downtown, but tram and bus is just outside. Love the open bar from 6pm to 9pm, as well as the free drinks from the vending machine in the morning. The breakfast was acceptable too. Thank for you the wonderful stay. Oh and I heard that 2 of the dryer was not working. So my husband had to wait a while to dry our clothes.
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Average

The hotel is very packed; the recption was crowded and noisy during check-in; the breakfast was crowded again..and the drying machine was out of order, which took me 2 extra hours to dry my clothes. Not a good experience.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, but a couple of notes

It’s a nice hotel, but there are a couple of things that they could improve! The location is close to the tram so I had no issues whatsoever. Staff was very nice and helpful and it’s nice not to do a check out (you have a code, no keys). On the first floor there’s an area where you can take some useful stuff like a toothbrush, a bar open at specific times and a restaurant. The restaurant is really high quality and I strongly recommend you try its local cuisine menu! On the second floor you have some rooms and additional services: - coin laundry and water refill station (super useful!) - onsen (wonderful!) - smoking area (unfortunately. The smell was often in the corridor, disgusting! Not what I want after the onsen) I’d change that, the fact that in certain hours there’s nobody at reception and the fact that they give you a ugly pj instead of yukata (come on!)
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は少し狭いが温泉が最高！禁煙の部屋が満室だったため喫煙の部屋に宿泊したがやはり匂いが、、 その他については申し分ないので部屋の換気をもう少し改善してもらえば尚良し。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SEIJI

Liked: Cleanliness, amenities, property conditions & facilities
客室、共用部は清潔でリラックスできました。温泉浴室内の洗い場の数が少ない気がしましたが全体的に満足です。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

NOZOMU

Liked: Cleanliness, staff & service, amenities
快適に過ごすことができました。ありがとうございました。お風呂も部屋も過ごしやすく，フロントの方も丁寧でした！
Stayed 2 nights in Dec 2025
Verified

8/10 Good

hideto

はい
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super meget værdi for pengene og god service. Receptionisten var venlig, imødekommende og engelsktalende. Alt var godt og rent. Værelset er lille, men det prisen også. Super tilfreds.
Stayed 1 night in Dec 2025
Verified

8/10 Good

TSUKASA

Liked: Cleanliness, staff & service, amenities
全てよかった
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Tomoaki

Disliked: Cleanliness, staff & service, property conditions & facilities
こちらがミスをおかしても、 体調が悪くなっても、 マニュアル対応しか無理なので そういうリスクは承知しておいた方がいいです。
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Mimmi

Disliked: Amenities
Mycket små rum, sängarna var inte särskilt bekväma. Frukosten var bra
Stayed 1 night in Nov 2025
Verified

8/10 Good

Masaharu

Liked: Cleanliness, property conditions & facilities
客室は綺麗です。スタッフも親切丁寧で素晴らしい指導がされています。お風呂はｚ朝の9時30分まで何時でも入浴できるし、温度もベスト。熊本の行く際は又おせわになります。
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

atsushi

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋中、カビだらけ
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

KAZUKO

Liked: Cleanliness, staff & service, property conditions & facilities
とても良い
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が良く、温泉もたいへん良い
Stayed 1 night in Jul 2025
Verified

8/10 Good

Yoshito

Liked: Cleanliness, amenities, property conditions & facilities
温泉が良かった。朝食も美味しかった。
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

TAKAHIRO

ありがとう
Stayed 2 nights in May 2025
Verified

10/10 Excellent

TOSHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル内に大浴場があり、ほぼ24時間入浴できるので、部屋のバスタブは一度も使用しませんでした。 タバコを吸うので喫煙ルームを選びましたが、部屋が全然タバコの匂いが染み付いておらず快適でした。 また1階にソフトドリンク、アルコールが飲み放題のドリンクバーがあり、何回も利用させてもらいました。 部屋着も素材がジャージで着やすくリラックスできました。 いろいろな面で大満足のホテルです
Stayed 1 night in May 2025