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Suizenji Comfort Hotel

2.5 star property

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Photo gallery for Suizenji Comfort Hotel

Property entrance
Daily buffet breakfast for a fee
Premium bedding, down duvets, desk, blackout curtains
Lobby
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941
  • Place, Suizenji Gardens
    ‪3 min walk‬
  • Place, Izumi Shrine
    ‪6 min walk‬
  • Place, Monkey D. Luffy Statue
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪34 min drive‬

Room options

View all photos for Single Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room, Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Triple Room, Multiple Bedrooms, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds
  • Free Wi-Fi

Similar properties

Lobby sitting area
Green Rich Hotel Suizenji
Chuo Ward
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
3.4 out of 5, 338 reviews
The price is €42
16 Jul - 17 Jul
Green Rich Hotel Suizenji

About this property

Suizenji Comfort Hotel

Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a ballroom.
Suizenji Comfort Hotel offers 142 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature down duvets and premium bedding. LED televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Suizenji Comfort Hotel, you're just a quick walk from Suizenji Gardens. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 3-minute drive from Kumamoto Castle and a few minutes from Kumamoto-jo Hall
As a guest of Suizenji Comfort Hotel, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Suizenji Comfort Hotel also features dry cleaning/laundry services and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift (80 centimetre wide door)

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Suizenji Comfort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 524 reviews
Rating 8 - Good. 223 out of 524 reviews
Rating 6 - Okay. 122 out of 524 reviews
Rating 4 - Poor. 47 out of 524 reviews
Rating 2 - Terrible. 14 out of 524 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great service, fantastic breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Kind and helpful staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm and quiet place to stay with family
Stayed 2 nights in May 2025
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service
The hotel staff provided exceptional service—professional, kind, and consistently attentive. Although the rooms are quite small with limited luggage and counter space, they were very clean and the beds were comfortable. Despite the compact layout, I would gladly stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome upon my arrival.The staff were kind and pleasant
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ABHAY KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been in that hotel for 2 days and i enjoyed ..
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Friendly staff and accommodating

Staff is amazing, very friendly and parking is on site for a small fee. Not too far from the city area. Hotel is aging could use an update, but will do the job. Thank you!
Stayed 2 nights in May 2025
Verified

4/10 Poor

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Darren

Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Barry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

むつこ

Liked: Cleanliness, amenities, property conditions & facilities
お部屋もよかった　スタッフの対応がとてもよかったです　小さい子供を連れての旅でした　助かりました！　ありがとうございました！！
Stayed 1 night in Feb 2026
Verified

4/10 Poor

RION

Disliked: Property conditions & facilities
値段から考えればだとは思うが、部屋は普通に狭いです。スタッフの方の対応は良かったです
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
道路を挟んで斜め向い側にコンビニもあり便利です。 新しいホテルでは無いと思いますが、清潔感もあり、快適に過ごせます。女性向けのアメニティ（メイク落としなど）は無いので持参する必要はあります。 朝食がとても美味しかったです。熊本のご当地メニューが色々とあり、どれも美味しかったのですが、特にお米が美味しかったので食事が進みました。 スタッフの方はどなたも親切で感じが良かったです。チェックアウト後に息子が大事にしていたものを間違えて部屋で捨ててしまっていた事がわかり電話すると、ゴミを集めていたにも関わらず、探してくださり、見つけていただき、無事に持って帰ることができました。本当に感謝しかありません。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

??

Disliked: Cleanliness, amenities
浴室が汚かった
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hajime

Liked: Cleanliness, staff & service, property conditions & facilities
決して新しいファシリティでない部分もありますが、しっかり保守保全され、更新すべき箇所は新しくされております。
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

SATOKO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフの方は親切で空港へのバス停も近く便利 もう少し清掃に力を入れてほしい
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

tatsuya

Disliked: Cleanliness, amenities
駐車場が使えなかった。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

KATSUAKI

Liked: Cleanliness, staff & service, amenities
チェックインもチェックアウトもスムーズで快適に過ごせました
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tetsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
公共交通機関から少し歩きます．
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からはのアクセスがとてもよいです。リムジンバスのバス停が近いです。また路面電車やJRの駅も近いので熊本駅にもすぐに行けます。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

えみこ

Liked: Staff & service
アメニティが満足いかなかった。 素泊まりの金額が高い。 駐車場が離れて居る。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

MASAKO

お風呂の湿度が高すぎた。
Stayed 1 night in Sep 2025