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Hotel Gozensui

3.0 star property

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Photo gallery for Hotel Gozensui

Hot springs
Premium bedding, in-room safe, desk, iron/ironing board (on request)
Front of property
View from property
A room with a large window overlooking a lake and mountains. There is a wooden table and a chair near the window.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
4-5-1 Akanko-Onsen Akancho, Kushiro, 085-0467
  • Place, Akan Mashu National Park
    ‪1 min walk‬
  • Place, Lake Akan
    ‪1 min walk‬
  • Place, Akanko Ainu Theater Ikoro
    ‪5 min walk‬
  • Airport, Memanbetsu (MMB)
    ‪94 min drive‬

Room options

View all photos for Budget Japanese-style Room

A traditional Japanese-style room with tatami flooring, a low wooden table, and two chairs with cushions.

Budget Japanese-style Room

  • Sleeps 3
  • 3 Double Futons

View all photos for Standard Lake View Japanese-Style Room Smoking

A traditional Japanese room with tatami flooring, a television, a desk with a chair, and a sofa.

Standard Lake View Japanese-Style Room Smoking

  • Sleeps 5
  • 5 Double Futons

View all photos for Traditional Room, Non Smoking

Flat-screen TV

Traditional Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Room

A hotel room with two beds, a nightstand, a lamp, a chair, and a window with curtains.

Room

  • Sleeps 3

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The price is €147
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About this property

Hotel Gozensui

This hotel features a restaurant, a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and gift shops/newsstands are on-site.
Hotel Gozensui offers 109 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they enjoy the overall property condition at Hotel Gozensui. During your stay, you're just a quick walk from Lake Akan. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a gift shop
  • On-site recreation includes hot springs
  • Steps from Lake Akan and 6 minutes on foot from Akanko Ainu Theater Ikoro
Hotel Gozensui offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, gift shops/newsstands, and ski storage are also featured at Hotel Gozensui. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 8:30 AM.
Hotel Gozensui has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Gozensui Kushiro
Hotel Gozensui
Gozensui Kushiro
Gozensui
Hotel Gozensui Kushiro, Japan - Hokkaido
Hotel Gozensui Hotel
Hotel Gozensui Kushiro
Hotel Gozensui Hotel Kushiro

Hotel Gozensui Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 81 reviews
Rating 8 - Good. 36 out of 81 reviews
Rating 6 - Okay. 14 out of 81 reviews
Rating 4 - Poor. 6 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Liew

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Location on the lake is amazing and the traditional onsen wonderful
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Bao Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Gozensui during our stay at Hokkaido. The staff was very friendly and helpful and onsen was really beautiful and relaxing. We do recommend eating at the hotel as a lot of restaurants around the area close early (we were there March 2026). For breakfast there’s a little udon restaurant that we highly recommend.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mark C

Disliked: Cleanliness
Slightly dated accommodation but nice view on the lake.
Stayed 1 night in May 2025
Verified

8/10 Good

Gail

Liked: Staff & service
The view of Mt. Akan is spectacular. The hotel onsen was very nice.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the lake. Very quiet place to be.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel workers, everybody was very nice and kind.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the facility itself is dated and needs updating the staff were wonderful and the views were breathtaking.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very well located, 8 minute's walk from the bus terminal, they let me leave my bag in the lobby early before check-in. The buffet breakfast is excellent (japanese style) and the free Onsen so nice . You are provided with towels changed daily, a yukata and slippers free of charge.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The bath is not bad. The room is amazing! Got a waterfront Japanese style!
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Shaul

Liked: Staff & service
Disliked: Amenities
The signs of time are evident on this property, it is evident that it has seen better days. However, the staff is welcoming and the service is good. Note - the town is dormant and looks almost abandoned
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value for money

We had a room facing the lake and the view was fantastic. It is an old hotel and therefore, do not expect things you usually see in the new hotels. However, we would say it is good value for our money as the room is clean and service is good.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is a little outdated, I really enjoyed my stay. Kind staff. The traditional Japanese styled room was big and comfortable, with the expected amenities that come with this kind of room. The bathroom was small and the toilet was slightly wonky, but not big issues. The bath was a good size, and the outdoor onsen area was nice after a long day. Laundry worked well.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tilak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and accomodating.Lake front facility, facing great view of the lake. Though small, town is very nice and it has unique character. Room is great but not elegant but I have no reason to complain. Hotel breakfast is very good, I did not try dinner there and assume Japanese food items. Note that food choices outside are limited and many restuarants close by 6PM. Only a ramen place was open late and it was good food there although people smoke inside. If you are driving, make sure gas tank is full as there are not many gas stations in this area of Hokkaido and even those exists open late in the morning. I was a solo traveller, hiker and I truly enjopyed everything there.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MEIHUA

Liked: Cleanliness, staff & service, amenities
我之前郜䟆日本到了阿含湖我郜會䜏圚埡前氎的飯店 我喜歡埡前氎的飯店及溫泉。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etwas in die Jahre gekommen aber immer noch mit Charme!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ずにかく景色が綺麗でした
Stayed 1 night in Oct 2025
Verified

8/10 Good

久子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
䞉䞖代旅行なので朝食付きで二郚屋予玄したした。 チェックむンするず朝食䌚堎が別々の䌚堎で蚭定されおいたした。 数郚屋同時予玄される方は芁望欄に曞き蟌む事をお勧めしたす。 埓業員の方は皆さん優しい感じでした。
Stayed 1 night in Aug 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
倖は寒かったので駐車堎が近くお良かったです。朝食もお倀段の割には皮類がたくさんあっお矎味しかったです。
Stayed 1 night in Nov 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle étape

Une chambre spacieuse avec une trÚs belle vue .
Stayed 1 night in Oct 2024
Verified

8/10 Good

?

Liked: Staff & service
倩気次第で雰囲気倉わりたす。晎れおいればコスパが良いず思いたす
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel un peu viellot mais confortable, peu cher et bien placé. Un bon compromis.
Stayed 2 nights in May 2024
Verified

4/10 Poor

kuei chen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

簡陋的旅通

飯店蚭備非垞老舊寒冷的冬季只有早逐沒有提䟛晚逐或逐廳可以甚逐早逐也埈簡單逐桌怅埈老舊溫泉泡湯像公共柡堂䞊䞔倧門䞍胜自動關閉䞔與男湯隔間牆沒有完党隔開牆壁還留有15空間讓人泡湯時會緊匵是吊有人會探頭當晚䜏宿人極少當局感芺只有我䞀人入䜏走廊昏暗燈光快怕死了 唯獚可慶幞是安排面阿寒湖可以看湖景櫃檯服務人員服務態床䞍錯䜆䞋次還是䞍會再蚂這家旅通了
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

ヒロミツ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
蚪れた人を幞せにするホテルでした。
Stayed 1 night in Sep 2023
Verified

8/10 Good

Yu Ciao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
老舊䜆也淚服務態床也奜蓮蓬頭䞍奜甚插座䜍眮䞍人性。
Stayed 1 night in Sep 2023