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Heart Kiev Apartments

3.5 star property

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Photo gallery for Heart Kiev Apartments

A cityscape with historic buildings, a busy street, and a metal railing.
A compact kitchenette with a sink, microwave, and small refrigerator.
A bedroom with a large bed, a sofa, and a mirror.
A building with a sign reading "heart kiev apartment 6 floor".
A hallway with a sign for 'kiev apartments', a vase with red flowers, and a framed picture on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
st. Shota Rustaveli, 29, Kyiv, 1029
  • Place, Khreshchatyk Street
    ‪7 min walk‬
  • Place, NSC "Olympic"
    ‪8 min walk‬
  • Place, Kyiv Fortress
    ‪14 min walk‬
  • Airport, Kyiv (KBP-Boryspil Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a sofa, a small table, and a TV.

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

A hotel room with a bed, a sofa, a desk, and a TV mounted on the wall.

Double Room, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Heart Kiev Apartments

Along with dry cleaning, this smoke-free hotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Heart Kiev Apartments offers 8 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchenettes with fridges. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Heart Kiev Apartments, you're just a quick walk from Shota Rustaveli Public Garden. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Shota Rustaveli Public Garden and 6 minutes on foot from Palace of Sports
  • Airport shuttle service available for a fee
As a guest of Heart Kiev Apartments, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Heart Kiev Apartments also features express check-in, express check-out, and a front desk safe.

This 3.5-star Kyiv hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 86.47 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Heart Kiev
Heart Kiev Apartments
Heart Kiev Apartments Kyiv
Heart Kiev Apartments Hotel
Heart Kiev Apartments Hotel Kyiv

Heart Kiev Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Alessandro

Disliked: Property conditions & facilities, room comfort

Noisy room

Very noisy room, you can hear all the speech of your room's neighbour. Also, you will hear the squeaky floor everytime the other guests will walk on the corridor.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and clean. Everything I needed.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Za mě dobré

Registrace na hotelu rychlá, ubytování okamžité, pokoj čistý, jen jedna společná deka, není kuchyňka.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good offer of service, price and location

Have a good experience with that hotel. Every time staying there. Clean, good location. Unfortunately, prices are going up — now for the same price you can fine small luxury apartment in the same location. Personal is very friendly.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

ALI CETIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a good choice in Kiev

It's a nice apart hotel at the center of Kiev. Very helpful staff at reception, close to everywhere, you can find many needs in the room, especially kettle, free water, some coffee and tea, safe box, ac, TV and free WiFi. It is like your home. You can walk many attractive places easily.
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guzel konum

Konum çok iyi metroya yakın avm ye yakın çok merkezi bir yerde. Balkonu keyfi
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Doppelbett mit nicht zu weicher Matratze. Fersehprogramme nur auf ukrainisch bzw. russisch. Aber dank guter Internetverbindung kein Problem. Kühlschrank vorhanden, sowie gratis Tee und Kaffee und ein großer Wasserbehälter (stilles Mineralwasser) im Flur. Im Treppenhaus könnten noch Rauchmelder installiert werden, sowie eine durchgängige Beleuchtung. Auf einer Etage ist es etwas düster. Dafür kann aber die Unterkunft nichts, da ja mehrere Parteien in dem Gebäude leben. Dann den Fahrstuhl benutzen.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Markku

Liked: Staff & service
Disliked: Room comfort

Hyvä sijainti

Ihan ok paikka, ystävällinen henkilökunta joka myös neuvoo ja auttaa kykyjensä mukaan. Sijainti on loistava kaupunki matkaajalle
Stayed 5 nights in May 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

The "hotel" is located at the 6th floor of the apartment building. The elevator cabin is small, dirty and smells bad. The lobby of the hotel has a strong stink of urine and cigarette smoke. The room itself also had a strong cigarette smoke smell, especially in the toilet.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice, comfortable room, great 24 hour staff, convienient location. Will definately stay there again.
Stayed 7 nights in Mar 2018
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Рад что нашел этот отель и выбрал его.

Ездил и по работе и с семьей (жена, ребенок) отдохнуть и город посмотреть. 1. Расположение отеля - лучше не придумать, самый центр. Все рядом, добираться очень удобно любым видом транспорта. Находятся на 6 этаже, лифт есть, все в порядке. На первом этаже продуктовый магазинчик есть, никуда ходить даже не надо. 2. В номере - как на фото, все чисто светло уютно, все исправно и работает - телек, холодильник, малой правда накрутил и утром он у нас разморозился)), потом включили все снова остыло, утюг, чайник, фен, душ, туалет. В душе горячая вода есть всегда, если идет холодная надо подождать пару минут, пойдет гарячая. Единственный минус который был лично для меня и жены - очень мягкий матрац, не для больной спины. Ребенок спал на диване, там и то лучше. Для ребенка за 100 грн за весь период проживания взял доп постельное белье. Вай фай кстати у них стал бесплатный, скорость правда не молния, но серфить можно. Еще мы там конечно особой чистоты не соблюдали, потому что успевали только поспать и собраться в следующую экскурсию и поход по Киеву, но за 3 дня мусор из номера (из мусорного ведра в туалете) ни разу не выкинули у нас. И постель не меняли, правда я не знаю должны были или нет). А еще есть сейф, маленький. Жили в номере 4, вид из окна конечно не очень, в других номерах должны быть другие виды, какие-то точно выходят на улицу и должно быть норм.
Verified review

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good location reasonably priced. Excellent service! Would definitely consider this hotel again in a future.
Verified review

6/10 Okay

Bent

Liked: Cleanliness
Disliked: Staff & service

Dårlig oplevelse

Jeg ankom sent og ville meddele dette via telefonnummeret på min bekræftelse, hvor jeg endog blev stillet i udsigt at direkte kontakt kunne skabes. Det var umuligt at opnå telefonisk kontakt og jeg fremsendte herefter en tekst meddelelse - som aldrig blev besvaret. Ved min ankomst blev jeg på fingersprog afkrævet betaling. Kvittering måtte jeg anmode om før afleveringen af nøgle ved udcheckning. Prismæssigt kunned jeg have opnået væsentligt bedre service på hoteller i centrum. Jeg benytgter ikke stedet igen.
Verified review

10/10 Excellent

m-ve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Cozy place to stay near to everything

I loved this place. Not sure why they call it apartment rather than just a hotel, maybe it's the refrigerator and coffee maker in the room :). This was a very nice place. I was surprised, the room was very very clean and cozy. Staff was excellent, I liked the part that when I checked in at 6 am but had some concerns about my booking, the lady told me not to worry about anything and that I should get some rest first then everything else will be resolved when I woke up! Very kind!!! (Because I was tired). The hotel is close to the Olympic stadium and there are about four different metro stations you can use to get there (same stop, just different exits). There's a town bus that goes directly to the airport! So if you feel adventurous on your way out you can save some $$ (busses are 2 grivens). There are a gazillion restaurants and cafés around this place I had a hard time deciding where to eat. There's a mall on the next street with a big "I love kyiv" sign. Oh, I didn't pay for WiFi either, I noticed quite a few people said it wasn't free. In general, this is a very good place to stay. Neat and clean, I was surprised. If you can afford the extra buck or two, take the balcony room, the view is of a busy Kiev street, as a tourist, I liked it. Will definitely stay here next time I stop by.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Yevgen

Disliked: Room comfort
Stayed 1 night in May 2018
Verified review

8/10 Good

Simas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort