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ANA Crowne Plaza Kyoto by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Kyoto by IHG

Traditional Japanese-style building with a curved roof and serene water feature.
Step into the inviting lobby, featuring a cozy seating area with a round table and two chairs, and a staircase leading to an upper level.
Experience the unique lobby featuring a striking central decorative piece, comfortable sofas, and warm carpeting.
Enjoy meals in this stylish dining area with a long table and comfortable seating.
Relax in style at our elegantly designed bar, featuring a long counter and comfortable seating.

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055
  • Nijō Castle
    ‪4 min walk‬
  • Shijo Street
    ‪12 min walk‬
  • Nishiki Market
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Castle View, Minifridge)

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Castle View, Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Smoking

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Air Purifier)

Standard Room, 1 Double Bed (Air Purifier) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Air Purifier)

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (Castle View, Air Purifier)

Premium Room, 2 Single Beds (Castle View, Air Purifier) | 1 bedroom, down duvets, desk, blackout curtains

Premium Room, 2 Single Beds (Castle View, Air Purifier)

  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Stocked Minibar)

Standard Room, 2 Single Beds (Stocked Minibar) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Stocked Minibar)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Castle View)

8.6 out of 10
Excellent
(4 reviews)
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Electric curtain)

Standard Room, 2 Single Beds (Electric curtain) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Electric curtain)

10.0 out of 10
Exceptional
(1 review)
  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds, Smoking

  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed, Smoking

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

1 bedroom, down duvets, desk, blackout curtains

Premium Room, Multiple Beds, Smoking

  • 60 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Standard Room

1 bedroom, down duvets, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 27.5 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room (Upgraded)

  • 56 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 2 Single Beds (Castle View)

Junior Suite, 2 Single Beds (Castle View) | 1 bedroom, down duvets, desk, blackout curtains

Junior Suite, 2 Single Beds (Castle View)

  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Single Beds (Top Floor, Walk-in Shower) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, down duvets, desk, blackout curtains

Standard Room, Multiple Beds

7.4 out of 10
Good
(10 reviews)
  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (Humidifier)

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Humidifier)

9.6 out of 10
Exceptional
(5 reviews)
  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Humidifier)

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Humidifier)

8.2 out of 10
Very good
(13 reviews)
  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds

1 bedroom, down duvets, desk, blackout curtains

Premium Room, Multiple Beds

  • 60 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | 1 bedroom, down duvets, desk, blackout curtains

Premium Room, 2 Single Beds

  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Humidifier)

1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Humidifier)

10.0 out of 10
Exceptional
(1 review)
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (Castle View)

Premium Room, 2 Single Beds (Castle View) | 1 bedroom, down duvets, desk, blackout curtains

Premium Room, 2 Single Beds (Castle View)

  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Top Floor)

Standard Room, 2 Single Beds (Top Floor) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

Standard Room, 2 Single Beds (Castle View, Walk-in Shower) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Castle View, Minifridge)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Top Floor)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar) | 1 bedroom, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Stocked Minibar)

8.0 out of 10
Very good
(1 review)
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANA Crowne Plaza Kyoto by IHG

Hotel with a sauna, a short walk to Nijō Castle
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, a coffee shop/cafe and Access to hot tub are on-site.
ANA Crowne Plaza Kyoto by IHG offers 291 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. LED televisions come with satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Our customers tell us that they enjoy the helpful staff at ANA Crowne Plaza Kyoto by IHG. During your stay, you're just a quick walk from Nijō Castle. Enjoy features like free WiFi in public areas and free train pick-up service, plus an indoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and wedding services
  • On-site recreation includes a sauna
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Nijō Castle and Shijo Street
  • Free train station pick-up and train station drop-off shuttle service
ANA Crowne Plaza Kyoto by IHG offers its guests an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and dry cleaning/laundry services are also featured at ANA Crowne Plaza Kyoto by IHG. A train station pick-up shuttle and A train station drop-off shuttle are free.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
ANA Crowne Plaza Kyoto by IHG has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
ANA Crowne Plaza Kyoto by IHG Hotel
ANA Crowne Plaza Kyoto by IHG Kyoto
ANA Crowne Plaza Kyoto an IHG Hotel
ANA Crowne Plaza Kyoto by IHG Hotel Kyoto

ANA Crowne Plaza Kyoto by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 360 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated opposite Nijo castle, quiet but convenient location.
Stayed 3 nights in Apr 2025

8/10 Good

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but the televisions inside need streaming options.
Stayed 4 nights in Apr 2025

4/10 Poor

Sumeet

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall our stay was not bad. The first night right after checking in, we found a bug in the bed. The front desk was kind enough to upgrade us to a suite for no extra charge. Aside from that, Breakfast was not included. Everything was about 15-30 mins train ride from the hotel. It was a very local area to stay in. Nice view of the Nijo-ji temple.
Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly

Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bell captain was so amazing and helpful. There was a shuttle to and from the airport to hotel. The swimming pool was in very bad shape
Stayed 4 nights in Apr 2025

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Crown Plaza Hotel is located in a quite area and is not far from Kyoto main train station. We like this lovely hotel because the friendly and knowledgeable of Bell Captains- answered our questions and provided great recommendations of places to visit and the hotel is neat and provides great breakfast buffet. Moreover, the majestic Nijo Castle is just cross street of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
A bit dated but it’s ok and clean. Decent size rooms Free shuttle from and to station every day Pool is big and warm but the steps into it are like bars so not good if you have mobility issues Spa and pool you need to pay for every day. Drinks and food expensive but plenty choices nearby. Try lemon soar short walk away!
Stayed 5 nights in Apr 2025

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Old hotel in need of bringing up to date.

Old hotel in need of a revamp. Good, comfy beds and fresh clean bedding. Nice service overall and lovely staff but given wrong room at check in but they sorted it out quickly. Good location and reasonable value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Nijo Castle. Great food in the hotel and nearby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roy

Stayed 3 nights in Sep 2024

6/10 Okay

Rejon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We didn’t get an explanation of the amenities at the hotel so we didn’t use them. We asked about them, even my second guest asked about them, and were informed we’d have to go to each amenity space to find out more. This is a deal breaker since my guest is physically disabled!! Also, the room we were in seemed really old, carpet in the bathroom old, which meant that it also smelled really old and didn’t come with any handicap additions for my second guest. Were a little surprised it’s marked as a 4 star hotel, when the previous 3 star hotel we had just stayed in provided a more luxurious experience.
Stayed 7 nights in Mar 2025

8/10 Good

Callen, West Des Moines

Liked: Cleanliness, staff & service, amenities
Nice place. A little dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Hernando

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

AnneLiese

Stayed 2 nights in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

SHAHLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best place i have been
Stayed 4 nights in Mar 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Jose

Disliked: Staff & service
I spent 2 nights and rented 3 rooms for my Aunt, Uncle and cousin. My uncles room unfortunately did not have good heating and was freezing inside the room. The staff was able to get a heater for the room but it’s wasn’t enough to significantly heat the room. Being next to the castle was nice but dining options around the area is somewhat limited unless you want to dine at the expensive restaurants in the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Olivia, Daly City, CA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a four star property. It is a one star property. The first room was something out of Skid Row. Filthy carpet and worn furniture reeking of smoke. The staff will not help you and will ignore you if you complain about the smoke citing fully booked. Only when Expedia escalations got involved, did they finally move me and my child to a better room. However, the room was still periodically filled with smoke due to an unenforced smoking policy. For two rooms for a family, we changed rooms seven times in a four day period. Avoid being on the 4th floor since the ventilation is shared third floor which is the smoking floor. The staff is unhelpful and unkind. They treated us like trash even though we paid $2k for our rooms. Horrid place.
Stayed 4 nights in Dec 2024

2/10 Terrible

Illya

Stayed 3 nights in Dec 2024

10/10 Excellent

Feng

Stayed 1 night in Dec 2024

10/10 Excellent

Naveed

Stayed 1 night in Dec 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay.
Stayed 3 nights in Dec 2024