Cross Hotel Kyoto

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Exterior detail
Reception
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains
Front of property – evening/night
Breakfast and lunch served, Mediterranean cuisine

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Nijō Castle
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 7
  • 2 Large Single Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Single Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Cross Hotel Kyoto

Riverfront hotel with 24-hour front desk and coffee shop/cafe
This hotel features a restaurant, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at KIHARU Brasserie, a brasserie that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Steps from Kawaramachi Street and 7 minutes on foot from Shijo Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1314 out of 1595 reviews
Rating 8 - Good. 225 out of 1595 reviews
Rating 6 - Okay. 40 out of 1595 reviews
Rating 4 - Poor. 6 out of 1595 reviews
Rating 2 - Terrible. 10 out of 1595 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Adil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Virginia

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and location, large rooms and bathroom. Only odd aspect is no dinner or bar service ( even though a beautiful bar in the dining room). Need thicker towels too, but glad we stayed.
Stayed 4 nights in Apr 2025

6/10 Okay

mohammad

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Annie

Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size. Extremely clean. Great location and good value for money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Skip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Incredible location in a historic building. Breakfast amazing combo of western and Japanese options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorelie

Stayed 2 nights in Apr 2025

10/10 Excellent

Dori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cherry blossom viewing. Breakfast buffet had a nice selection and plenty of seating. Staff was very helpful. Housekeeping service very good. We shipped our luggage from Kyoto to Tokyo and the front desk staff took care of everything for us. Staff was always available to help with directions or ordering a taxi for us.
Stayed 4 nights in Mar 2025

8/10 Good

CHRISTOPHER

Stayed 5 nights in Apr 2025

10/10 Excellent

Nadja, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The bed was very comfortable and the bathroom was spotless and very well equipped. The nigiri restaurant across the street is amazing. Breakfast at the hotel offered a nice variety and was delicious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Yong Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Miki

Stayed 2 nights in Apr 2025

10/10 Excellent

Seunghoon, Long Island City

Liked: Staff & service, property conditions & facilities
Would stay again next time
Stayed 2 nights in Apr 2025

10/10 Excellent

Naimah

Stayed 2 nights in Apr 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sumbla

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Katlin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotel is close to shopping and restaurants. It is clean and staff are very friendly. Would recommend this hotel to anyone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Apr 2025

10/10 Excellent

Wanli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! The breakfast is so delicious. The room is super comfortable. Water pressure in the shower and bath is very good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with lots of dining and shopping options plus convenient to the train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cornelius, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, design, location, breakfast
Stayed 5 nights in Apr 2025

10/10 Excellent

Myhue, Granada Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025