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Cross Hotel Kyoto

3.5 star property
VIP Access

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Photo gallery for Cross Hotel Kyoto

Exterior detail
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down duvets, in-room safe
Lobby sitting area
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down duvets, in-room safe
Bathroom sink

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Corner Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Japanese Suite

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Cross Hotel Kyoto

This hotel features a restaurant, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. This Kyoto hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Cross Hotel Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at KIHARU Brasserie, a brasserie that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Steps from Kawaramachi Street and 7 minutes on foot from Shijo Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1872 out of 2238 reviews
Rating 8 - Good. 284 out of 2238 reviews
Rating 6 - Okay. 53 out of 2238 reviews
Rating 4 - Poor. 12 out of 2238 reviews
Rating 2 - Terrible. 17 out of 2238 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mai

Everything was awesome and great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and a wonderful buffet breakfast.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms and staff. Convenient location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Buket

Liked: Cleanliness, staff & service, amenities
Great location, nice rooms and a wide range of breakfast buffet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious family room and great breakfast and location! Perfect for our Christmas stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Zhiqiang

Liked: Cleanliness, amenities, property conditions & facilities
great location, excellent breakfast, cozy room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with a fantastic location and great staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent, the atmosphere en pointe, and the location was perfect!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Staff very professional and accommodating. Rooms very spacious and close to everything. Highly Recommend this beautiful hotel.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, perfectly located in Kyoto. The hotel was spotless, and all the amenities we expected and more.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel in a great location. Would definitely recommend and stay there again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Francisco Jose

Liked: Cleanliness, staff & service, amenities
Great hotel, great room, great amenities, great staff, best 3 star hotel of the world
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location to various eateries and staff were super helpful with the check in process. The room was contemporary with a great layout to make use of the space.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, amenities
Staffs are friendly, room clean n tidy; Sitting area in Lobby is very comfortable n relaxing.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Awesome location, staff is very helpful. Great breakfast with lots of options that change daily!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

jesse

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sara

Clean room, very helpful staff. Breakfast had a wide selection of food and drink. Great location to navigate from.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, rooms, staff just perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel in a good location, very comfortable rooms free coffee in the lounge, would stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Big spacious rooms, staff amazing, perfect location, really comfortable bed
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Yoojin

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service. Thank you for the comfortable stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KUOWEI

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel in a great location. Room layout is among the best I've seen
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Fantastic room
Stayed 3 nights in Feb 2026