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Hilton Garden Inn Kyoto Shijo Karasuma

Property class: 4

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Photo gallery for Hilton Garden Inn Kyoto Shijo Karasuma

A hotel room with a wooden partition, a bed, a bathroom with a mirror, and a dining area with chairs and a table.
Property video
A modern bar area with a wooden counter, bar stools, and a seating area with tables and chairs.
A modern bar area with a central counter, seating arrangements, and a wine display.
A narrow hallway with wooden paneling and a tiled floor, leading to a room with a large, textured wall mural.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
397 Gojokarasumacho, Karasuma-dori, Kyoto, Kyoto, 600-8418
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪8 min walk‬
  • Place, Nishiki Market
    ‪12 min walk‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed

A compact room with a green padded bench, a small wooden table, a teal chair, and a blue cabinet.

Family Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Superior Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a wooden partition, a bed, a bathroom with a mirror, and a dining area with chairs and a table.

Deluxe Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a TV.

Family Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large window with a view, and a TV.

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds

A modern hotel room with a bed, a desk, a chair, and a TV.

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

A wooden chair with a brown backrest and teal cushion, a wooden desk with a light-colored top, and a small wooden stool.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Accessible

A wooden chair with a brown backrest and teal cushion, a wooden desk with a light-colored top, and a small wooden stool.

Deluxe Room, 1 Queen Bed, Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed (Family Room)

A hotel room with a green headboard, a wall-mounted artwork, a bedside lamp, and a window with curtains.

Deluxe Room, 1 Queen Bed (Family Room)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed

A compact room with a green padded bench, a small wooden table, a teal chair, and a blue cabinet.

Family Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A wooden chair with a brown backrest and teal cushion, a wooden desk with a light-colored top, and a small wooden stool.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for KING DELUXE FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING DELUXE FAMILY ROOM

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for KING FAMILY ROOM

A hotel room with a large bed, a desk, and a TV.

KING FAMILY ROOM

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for KING GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

KING GUEST ROOM

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Kyoto Shijo Karasuma

This hotel features a restaurant, a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hilton Garden Inn Kyoto Shijo Karasuma offers 250 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Kyoto Shijo Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Shijo Street and Kawaramachi Street
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Kyoto Shijo Karasuma.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Together & Co. – This restaurant serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Together & Co.

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma Hotel
Hilton Garden Inn Kyoto Shijo Karasuma Kyoto
Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 344 reviews
Rating 8 - Good. 60 out of 344 reviews
Rating 6 - Okay. 14 out of 344 reviews
Rating 4 - Poor. 6 out of 344 reviews
Rating 2 - Terrible. 6 out of 344 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yonique Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Satinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother and my mom LOVED their stay here! I am happy I booked it for them!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and markets are close by, beautiful hotel with friendly staff would 100% recommend this hotel for your stay in Kyoto
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sharlene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, staff was very helpful and nice.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities
Friendly staff, good location, good breakfast
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Balsubramanya

Liked: Cleanliness
Excellent hotel with good Breakfast and friendly service. Need to take taxi to get to various sights. We enjoyed our stay very much .
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel Convenient location Great breakfast and wonderful gym I’d stay again Staff were very helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kismit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great room size.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel very spacious very modern clean excellent walk not far to shops train station
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, easy to navigate around Kyoto. The rooms are nice and spacious. Hotel staff is very friendly as well.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this hotel plus it had a nice location.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best accomodation we stayed at in Japan! Clean rooms, great staff and very nice vibes!! Highly recommend
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room (1 of 4 larger rooms on each floor), excellent friendly & helpful staff (some with good English), best breakfast buffet in my experience, large open eating & bar area, good location near large park, restaurants, etc. Overall, highly recommended!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Evette

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , the staff fantastic and breakfast with a very very good selection
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, kind staff, great mattress and pillows. Convenient location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, friendly and attentive staff, close to transportation and shopping.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay at the Hilton Garden Inn Kyoto. The room was extremely clean and comfortable with a huge king bed. We were quite satisfied with the quality and variety of the breakfast and we loved the free hot beverage dispenser in the lobby. It was great to return to a delicious hot chocolate after a day of sightseeing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

mahmoud

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a great size, super comfortable bed, and high quality Peter Thomas Roth shower products and lotion provided
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ned

Liked: Cleanliness, amenities, property conditions & facilities
This property is located between two subway stations on a major street, which made it every easy to move around Kyoto! In spite of being at a busy location, our room was comfortable, clean , spacious and quiet. Breakfast was excellent, with plenty of choices for all travelers. Wonderful choice for Kyoto!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shivanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location transition not too far and shopping on the main strip with food also very convenient.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff were lovely, the room was so clean and cozy, and the location was perfect for exploring the area. We’re already planning to come back soon!
Stayed 4 nights in Oct 2025