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Hilton Garden Inn Kyoto Shijo Karasuma

4.0 star property

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Photo gallery for Hilton Garden Inn Kyoto Shijo Karasuma

Bar (on property)
Property video
Down duvets, in-room safe, desk, laptop workspace
Deluxe Room, 1 Queen Bed (Family Room) | Down duvets, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
397 Gojokarasumacho, Karasuma-dori, Kyoto, Kyoto, 600-8418
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪8 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Family Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Family Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Family Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds | Down duvets, in-room safe, desk, laptop workspace

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room) | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed (Family Room)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Down duvets, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for KING DELUXE FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING DELUXE FAMILY ROOM

  • Sleeps 4

View all photos for KING FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING FAMILY ROOM

  • Sleeps 3

View all photos for KING GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

KING GUEST ROOM

  • Sleeps 2

View all photos for KING SUPERIOR ROOM

Down duvets, in-room safe, desk, laptop workspace

KING SUPERIOR ROOM

  • Sleeps 2

View all photos for TWIN DELUXE FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN DELUXE FAMILY ROOM

  • Sleeps 4

View all photos for TWIN FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN FAMILY ROOM

  • Sleeps 3

View all photos for TWIN GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN GUEST ROOM

  • Sleeps 2

View all photos for TWIN PREMIUM FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN PREMIUM FAMILY ROOM

  • Sleeps 6

View all photos for TWIN SUPERIOR FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN SUPERIOR FAMILY ROOM

  • Sleeps 3

View all photos for TWIN SUPERIOR ROOM

Down duvets, in-room safe, desk, laptop workspace

TWIN SUPERIOR ROOM

  • Sleeps 2

View all photos for QUEEN GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN GUEST ROOM

  • Sleeps 2

View all photos for QUEEN SUPERIOR ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN SUPERIOR ROOM

  • Sleeps 2

View all photos for QUEEN FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN FAMILY ROOM

  • Sleeps 3

View all photos for QUEEN DELUXE ACCESSIBLE ROOM

Down duvets, in-room safe, desk, laptop workspace

QUEEN DELUXE ACCESSIBLE ROOM

  • Sleeps 2

View all photos for Queen Accessible Room

Down duvets, in-room safe, desk, laptop workspace

Queen Accessible Room

  • Sleeps 2

View all photos for Queen Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Queen Deluxe Room

  • Sleeps 2

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About this property

Hilton Garden Inn Kyoto Shijo Karasuma

This hotel features a restaurant, a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hilton Garden Inn Kyoto Shijo Karasuma offers 250 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, toilets with an electronic bidet and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Kyoto Shijo Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Shijo Street and Kawaramachi Street
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Kyoto Shijo Karasuma.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Together & Co. – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Together & Co.

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma Hotel
Hilton Garden Inn Kyoto Shijo Karasuma Kyoto
Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 274 reviews
Rating 8 - Good. 47 out of 274 reviews
Rating 6 - Okay. 12 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 5 out of 274 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff were so friendly and courteous, they speak excellent english. The rooms were comfy and clean and the view from my room was amazing, we could see a shrine and the kannon from our window. The gym is perfect with a variety of free weight dumbells and smith machines. My only criticism is the laundry, there should be more machines - it was hard to secure one while at the hotel. If you stay at the hotel when others would be gone (during the day) it is easy though. I would like to thank the staff for being so nice. It was a breath of fresh air after staying in Shinjuku that reminded me why I love this country.
Stayed 6 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional staff - very pleasant and helpful. Excellent dining service, menu variety, & quality of food. Excellent room service - cleaning & working around our activities
Stayed 5 nights in Nov 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Evette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , the staff fantastic and breakfast with a very very good selection
Stayed 3 nights in Nov 2025

10/10 Excellent

nasser

Stayed 4 nights in Oct 2025

8/10 Good

Michiko

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and location. Top drawer
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 5 nights in Oct 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff were lovely, the room was so clean and cozy, and the location was perfect for exploring the area. We’re already planning to come back soon!
Stayed 4 nights in Oct 2025

10/10 Excellent

Titilayo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Stayed 5 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished. Very comfortable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to multiple subways and bus stops, very walkable and has many dining options + convenience stores. Laundry was also available 24hrs, which was a perk. The staff were very accommodating. Would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this hotel plus it had a nice location.
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place. Can you give me a breakdown for the nightly cost of stay?
Stayed 9 nights in Sep 2025

10/10 Excellent

Shivanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location transition not too far and shopping on the main strip with food also very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Inggrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Danella

Stayed 4 nights in Aug 2025

10/10 Excellent

Sam

Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location well situated next to a lot of good transport links. Hotel very clean and comfortable. Bed very comfortable. Rooms very small, cleaners didn’t clean the room each day just made the bed, food and drinks in the hotel bar quite expensive. Ok hotel probably wouldn’t rush back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! We had to switch hotels because the other one we were staying at had a very musty smell and the AC wasn’t working properly. This was a last minute change and ae couldn’t be happier. The rooms are small but very effective. Very comfortable and practical. The staff is the nicest and the breakfast options were also great. The location is perfect and walkable to lots of main places like the nishiki market and Gion. Very happy with the stay!
Stayed 3 nights in Aug 2025