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Kyoto Tokyu Hotel

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Exterior
Terrace/patio
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Executive Royal Suite (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk
Luxury
4.5 star property
9.2

Wonderful

Tranquil elegance near Kyoto's heart

Amidst a serene Japanese garden theme, this hotel offers a tranquil escape with easy access to Kyoto's vibrant attractions. Delight in spacious, modern rooms, a delicious breakfast buffet, and a shuttle service to Kyoto station.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8519
  • Place, Nishihonganji Temple
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬
  • Place, Kyoto Tower
    ‪15 min walk‬

Room options

View all photos for Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Double Room, Non Smoking (gym access, shuttle bus from Kyoto St)

9.6 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Single Room, Non Smoking (Gym Access, Shuttle Bus from Kyoto Station)

9.2 out of 10
Wonderful
(26 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking (Gym Access,Shuttle from Kyoto Station)

9.0 out of 10
Wonderful
(37 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Luxury Hollywood Twin Room, Non Smoking A 44.4m2 (Gym Access, Shuttle Bus from Kyoto St)

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Luxury Hollywood Twin Room, Non Smoking B 49.5m2 (Gym Access, Shuttle Bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access,Shuttle from Kyoto Station)

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Triple Room, Non Smoking, 2beds for 1-2 people (Gym Access)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Executive King Japanese Style Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive King Japanese Style Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Concept Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Concept King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Concept Triple Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Concept Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Twin Room, Non Smoking (gym access, shuttle bus from Kyoto St)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept King Room, Non Smoking (gym access, shuttle bus from Kyoto St)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Triple Room, Non Smoking, 2beds for 1-2 people (gym access, shuttle bus from Kyoto St)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Single Room 4th floor (gym access, shuttle bus from Kyoto St)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

A hotel room with two beds, a desk, a chair, a TV, and a window.

Superior Twin Room 4th floor (gym access, shuttle bus from Kyoto St)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room 4th floor (gym access, shuttle bus from Kyoto St)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room 4th floor (2beds for 1-2 people)

Superior Triple Room 4th floor (2beds for 1-2 people) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Triple Room 4th floor (2beds for 1-2 people)

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Treat Japanese Style (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Treat (gym access, shuttle bus from Kyoto St)

Executive Treat (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Treat (gym access, shuttle bus from Kyoto St)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Royal Suite (gym access, shuttle bus from Kyoto St)

Executive Royal Suite (gym access, shuttle bus from Kyoto St) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Royal Suite (gym access, shuttle bus from Kyoto St)

  • 90 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room(24 Square Meters)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior King Room(24 Square Meters)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room(Renovated in 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Single Room(Renovated in 2023)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Twin Room(Renovated In 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Twin Room(Renovated In 2023)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room(Renovated In 2023)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room(Renovated In 2023)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Concept Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Concept Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Concept King Room(24 Square Meters)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Concept King Room(24 Square Meters)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Royal Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Royal Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Junior Suite King Double

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Junior Suite King Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Treat

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Treat

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Superior Double 4th Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

Double Superior Double 4th Floor

  • Sleeps 2
  • Free Wi-Fi

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About this property

Kyoto Tokyu Hotel

3 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Kyoto Tokyu Hotel offers 408 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 20 years old are not allowed in the fitness facility.

The breakfast at Kyoto Tokyu Hotel gets high marks from our customers. During your stay, you're just a quick walk from Nishihonganji Temple. Free WiFi in public areas, free train pick-up service and 3 restaurants are available.
  • Free WiFi
  • Enjoy international cuisine while dining at KAZAHANA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by foot from Nishihonganji Temple and a 2-minute drive from Kawaramachi Street
  • Free train station pick-up and train station drop-off shuttle service
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a terrace, and a vending machine are also featured at the luxury Kyoto Tokyu Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
KAZAHANA – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Tankuma Kitamise – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Star Hill – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tea lounge & Bar Horikawa – On-site café. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Free train station drop-off
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,300 to 4,350 for adults and JPY 1,950 to 2,200 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KAZAHANA
  • Star Hill
  • Tankuma Kitamise
  • Tea lounge & Bar Horikawa

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 to 4350 for adults and JPY 1950 to 2200 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kyoto Tokyu
Hotel Tokyu Kyoto
Kyoto Hotel Tokyu
Kyoto Tokyu Hotel
Tokyu Hotel Kyoto
Tokyu Kyoto
Tokyu Kyoto Hotel
Tokyu Hotel
Kyoto Tokyu
Kyoto Tokyu Hotel Hotel
Kyoto Tokyu Hotel Kyoto
Kyoto Tokyu Hotel Hotel Kyoto

Kyoto Tokyu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyoko

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good sized room, lovely staff and good location
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff. Clean and tidy rooms. Hope to stay there again someday!
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing—super detailed, friendly, and incredibly helpful. The hotel was under construction during my stay, but it didn’t bother me at all since I wasn’t there in the mornings, and construction stopped by 2 p.m. As for the room, I loved that everything was thoughtfully provided—even a humidifier, which was a great touch. There was a slight musty smell initially, but once we turned on the humidifier, it completely went away. I assume this may be part of why the rooms are being renovated. Breakfast was outstanding—truly one of the best hotel breakfasts I’ve had. It was buffet-style, and whoever the chefs are, wow. Overall, this hotel was top-notch, and I would absolutely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

AKIKO

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly.
Stayed 7 nights in Dec 2025

10/10 Excellent

Patrick, Keller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property may show a little age but the service is exceptional. The staff went out of their way to make our stay perfect. They were super helpful and accommodating and they were some of the most thoughtful and polite people we encountered in Japan! Our room was always pristine and our amenities like slippers and sleeping shirts were always refilled and fresh! Though the hotel was busy it was very quiet and calm there. All the restaurants we tried were excellent! It’s not far from the subway/trains or bus stops but we ended up using the GO taxi app to get most places because they are cheaper and more numerous than Uber there.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible, only lacks more variety of fruit options. The amenities are great, room is spacious for Japan standards. The only thing I’d like them to improve is the AC which you cannot actually control, and your room can get kinda hot in winter. The staff is super helpful, kind and polite.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shiro

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel,I would recommend it
Stayed 3 nights in Dec 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean accommodations, overall good stay! The gym equipment could be in better condition, but it is a minor detail.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph, Henrico

Liked: Cleanliness, amenities, property conditions & facilities
Great location including having a shuttle 2x an hour to train station. Bright large rooms. Very clean and excellent breakfast choices between to dining rooms
Holiday Decorations
Buffet Breakfast
Double Room
Courtyard Atrium
Stayed 5 nights in Dec 2025

10/10 Excellent

Yongjoon

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 2 nights in Dec 2025

8/10 Good

Madhavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay.
Stayed 1 night in Nov 2025

8/10 Good

KENJI

Stayed 1 night in Dec 2025

10/10 Excellent

young joo

Travelled with family
Liked: Cleanliness, staff & service, amenities
친절한직원,깨끗한객실
Stayed 3 nights in Dec 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities
The room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Brianna

Stayed 2 nights in Nov 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Very kind and ready to help. The Hotel itself was beautiful. The room was so clean. Shuttle bus to Kyoto station made our lives easier. I am definitely returning again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy P E

Liked: Cleanliness, staff & service, amenities
Room is clean. Courteous staff; bell boys and shuttle bus drivers. Convenient location.
Stayed 4 nights in Nov 2025

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Thank you 😊
Stayed 5 nights in Nov 2025

10/10 Excellent

Vadim, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a very nice property and services.
Stayed 1 night in Nov 2025

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel in Kioto!
Stayed 2 nights in Nov 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious and clean hotel , the staff is VERY NICE and helpful! Very good customer service! Good location, great amenities. I give it 4 stars because even though breakfast buffet had variety, it was the same menu every day we were there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Curtis

Stayed 2 nights in Nov 2025

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