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Mercure Kyoto Station

4.0 star property

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Photo gallery for Mercure Kyoto Station

Lobby
Lunch and dinner served
Lobby sitting area
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
288 Aburanokojicho, Shimogyo Ku, Kyoto, 600-8231
  • Place, Kyoto Tower
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪13 min walk‬
  • Place, Kiyomizu Temple
    ‪5 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪41 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Down duvets, in-room safe, free WiFi, bed sheets

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds, Bathtub

Down duvets, in-room safe, free WiFi, bed sheets

Privilege, Room, 2 Single Beds, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Bathtub

Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, 2 Single Beds, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, Bathtub (2 Single beds and 1 Sofa bed)

Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, Bathtub (2 Single beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Room, 2 Twin Zip Beds, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Privilege, Room, 2 Twin Zip Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About this property

Mercure Kyoto Station

Hotel with a restaurant, a quick walk to Kyoto Tower
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is available on request.
Mercure Kyoto Station offers 225 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets and hairdryers. This Kyoto hotel provides complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mercure Kyoto Station's great location gets high marks from our customers. During your stay, you're just a quick walk from Kyoto Tower. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Nishihonganji Temple and Kyoto Tower
Some rates at Mercure Kyoto Station are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercure Kyoto Station also features a front desk safe and a lift.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Trattoria M KYOTO – This restaurant serves lunch and dinner.
Trattoria M KYOTO – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at Mercure Kyoto Station are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trattoria M KYOTO
  • Trattoria M KYOTO

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Kyoto Station Hotel
Mercure Kyoto Station Kyoto
Mercure Kyoto Station Hotel Kyoto
Mercure Kyoto Station (Opening Aug 2020)

Mercure Kyoto Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 633 reviews
Rating 8 - Good. 151 out of 633 reviews
Rating 6 - Okay. 48 out of 633 reviews
Rating 4 - Poor. 12 out of 633 reviews
Rating 2 - Terrible. 4 out of 633 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Besaida

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near the train station and very convenient to shops. Loved the convenience of the downstairs bar. The staff was wonderful!
Stayed 3 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for transport, restaurants and bars.
Stayed 7 nights in Jun 2025

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Beautiful property friendly welcoming staff. Lovely assistant restaurant manager.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

PAULINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from tourist spots
Stayed 3 nights in Jun 2025

10/10 Excellent

VENKATESAN

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property. Nice restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 4 nights in Jun 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Overall, stay was alright but this hotel was a bit chaotic. It catered to a number of tour groups, which was fine and understandable, but they would all congregate in the communal area and were loud. I went to the lounge in the evening for work and there were people loudly talking on the phone, children running around and the staff didn’t do anything to ask people to be mindful of others. The selection at breakfast was good and quality was okay, but food often ran out. There were a number of times over our stay that the cutlery and bowls ran out and it took a while for them to be restocked.
Stayed 4 nights in May 2025

10/10 Excellent

Marie-Eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and warm but clean with friendly service

They allowed me to check in early with my toddler and they were super friendly and helpful despite being so early in the morning. But I noticed they offer to store luggage at the front if necessary. The double bed room I got is quite small and tight. The A/C wouldn't go down either so the room stayed warm despite being in May.
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Stayed 1 night in May 2025

10/10 Excellent

D

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Janira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was very accommodating, our room was comfortable, staff was very friendly, walking distance to many spots
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet area but not at Kyoto Station. 15 min walk from the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

ILONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very convenient
Stayed 3 nights in Apr 2025

4/10 Poor

FARRUKH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Busy and with Poor Service

Upon checking in, we were given room cards to rooms that were already occupied. We found a family in the room watching TV - the family was as alarmed as we were. No sincere apology was offered when this mistake was pointed out. Instead, the reception person tried to upsell the restaurant breakfast package. Note that the restaurantvin the hotel offers overpriced Italian food. The 2 rooms that we eventually got were somewhat unclean with stains on the sheets and small litter lying around. We had booked rooms that could sleep atcleast 3 people but were given rooms for 2 people. Note that the 3-person rooms are limited in number. This hotel is close to Kyoto Station and is hence extremely popular with tourists. There is not much close by besides the station. There are better neighborhoods to stay in Kyoto if you are interested in shopping and culture. Needless to say, we will never be going back to this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and very helpful, lots of restaurants and food hall a 10 minute walk, we did the hop on hop off bus which was great, Hotel ten minute walk from station
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Amenities
Bathroom and room was big for Japan and the staff at the front desk were very very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels new. The beds are extremely comfortable. The shower and restroom amazing, very clean. Staff is super attentive to your needs. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025