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Mitsui Garden Hotel Kyoto Shinmachi Bettei

4.0 star property
VIP Access

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Photo gallery for Mitsui Garden Hotel Kyoto Shinmachi Bettei

Lobby
Public bath
Lobby
Lobby
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
361 Rokkaku-cho, Rokkaku-sagaru, Shinmachidori , Nakagyo-ku, Kyoto, Kyoto, 604-8212
  • Place, Shijo Street
    ‪5 min walk‬
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Nijō Castle
    ‪13 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard , 2 beds, Non Smoking

Premium bedding, in-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Queen, Non Smoking

Premium bedding, in-room safe, free WiFi, bed sheets

Standard , 1 bed Queen, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds, Non Smoking

Room amenity

Superior , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe , 2 beds (+Japanese style (futon)), Non Smoking

  • 33 sq m
  • City view
  • Sleeps 8
  • 2 Large Single Beds

View all photos for Junior Suite , 2 beds (+ extra), Non Smoking

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite , 2 beds (+ extra), Non Smoking

  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior , 2 beds (+ extra), Non Smoking

Balcony view

Superior , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking | Premium bedding, in-room safe, free WiFi, bed sheets

Accessible , 2 beds, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard, 1 bed Wide King, Non Smoking

Standard, 1 bed Wide King, Non Smoking | Balcony view

Standard, 1 bed Wide King, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Mitsui Garden Hotel Kyoto Shinmachi Bettei

Hotel with a restaurant, near Kawaramachi Street
A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site. Change of towels is available on request
Mitsui Garden Hotel Kyoto Shinmachi Bettei offers 129 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mitsui Garden Hotel Kyoto Shinmachi Bettei's great location gets high marks from our customers. During your stay, you're just a quick walk from Nishiki Market. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at 僧伽小野 京都新町別邸
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the area's walkability and the helpful staff
  • Just a 2-minute drive from Nijō Castle and a few minutes from Kawaramachi Street
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Mitsui Garden Hotel Kyoto Shinmachi Bettei.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
僧伽小野 京都新町別邸 – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,970 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 僧伽小野 京都新町別邸

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please be advised that some rooms at this hotel have windows that do not open.
Breakfast is not included in the breakfast rate plans for children ages 0-12, and can be requested on-site for a surcharge. Children ages 6-12 can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children under 13 years old for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Shinmachi Bettei
Mitsui Garden Kyoto Shinmachi Bettei
Mitsui Garden Shinmachi Bettei
Mitsui Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel
Mitsui Garden Hotel Kyoto Shinmachi Bettei Kyoto
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel Kyoto

Mitsui Garden Hotel Kyoto Shinmachi Bettei Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, they could provide coffee in my opinion , especially for a 4star hotel. Great bathtub .
Stayed 4 nights in Oct 2025

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Wasn’t a 5-star experience, but it was a clean facility with nice staff. Room was a bit small but did have a true king bed.
Stayed 3 nights in Oct 2025

8/10 Good

Yuma

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Couldn’t be better and great location
Stayed 5 nights in Sep 2025

10/10 Excellent

Mouna

Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Comfortable. Located within walking distance of Nishiki Market and main shopping area.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing hotel with an onsen. The only thing missing is a sauna.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bariha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The hotel is beautiful, with kind and friendly staff who made us feel welcome throughout. The rooms are spacious and comfortable, and a thoughtful detail we appreciated was that the staff secured our luggage in our room before our arrival when we had it sent directly from Tokyo. One point of feedback: it would be wonderful to offer cold water in the lobby, especially during the hot and humid seasons. Not only would this be a kind gesture, but it’s also important for guest comfort as they come and go during the day. Another area for improvement is the laundry service. While it’s a convenient amenity, the process felt quite chaotic. With only two 2-in-1 washer/dryer machines available, guests often abused access by monopolizing them, making it difficult for others to use. The machines themselves also seemed worn out and didn’t clean or dry well. A fairer system—such as a waitlist—and upgraded machines would go a long way. In the meantime, I would recommend using a nearby laundromat for better results.
Stayed 5 nights in Sep 2025

10/10 Excellent

Greg

Stayed 3 nights in Sep 2025

4/10 Poor

Emma

Stayed 4 nights in Sep 2025

10/10 Excellent

Jingyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff are very friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jarred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian, Kansas City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing here, top notch, knew enough english for us, great first visit to Japan.
Stayed 3 nights in Aug 2025

10/10 Excellent

TAKUYA

Stayed 1 night in Jul 2025

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis of spa like calm. Beautiful property, great rooms, very clean, and impeccable service. Wish we had more time to stay longer!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling as a party of 3 from New York I must say everything was perfect, location, room, customer service… would definitely be happy to stay again next time we visit Kyoto!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. The staff were warm and welcoming, and the hotel felt like a peaceful retreat—quiet, beautifully designed, and tucked away just enough from the city’s busyness. Great location too — convenient yet serene. The room was cozy, with an elegant atmosphere throughout. Breakfast was a daily highlight: beautifully presented and delicious, like edible art. The public bath was clean, calming, and a perfect way to unwind. Would happily stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

shuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location , but no windows looking outside .
Stayed 4 nights in Jun 2025

10/10 Excellent

Tsung Che

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 4 nights in Jun 2025

8/10 Good

Nicholas, Manchester

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at Mitsui Garden Hotel Kyoto Shinmachi Bettei, and it continues to be a favourite. The hotel is beautifully designed, the staff are welcoming, and the location is perfect – quiet, walkable, and full of charm. While the rooms are on the smaller side (as expected in Kyoto), they’re extremely comfortable with excellent lighting and thoughtful layout. I always feel relaxed and at ease here. The public bath is a lovely bonus after a long day exploring. Highly recommended for anyone looking for a peaceful, stylish base in Kyoto.
Stayed 5 nights in May 2025

10/10 Excellent

andres

Liked: Cleanliness, property conditions & facilities
Great staff. Immediate solution for any request. Beautiful and spacious rooms, immaculate in every aspect. Love the neighbourhood
Stayed 5 nights in May 2025

10/10 Excellent

Sophary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in Japan! Great location, nice walk to Nishiki Market. It has a traditional and modern vibe to it. It was spacious, clean and staff were friendly and accommodating. Only thing we wish it had was more natural lighting, as the room had frosted glass. Aside from that, this hotel was perfect and we would definitely be returning!
Stayed 3 nights in May 2025

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small room in North American standard but during our stay we have not felt it is small. Rather it has all the convience a thoughtful designer would put into a room. The onsite onsen helps a lot (so I did not use ensuite bath room that much for shower). The location was good and the old style facade for buildings along the street always gave us so much to look at. It is really lovely.
Stayed 5 nights in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Staff from housekeeping, reception, and dining were exceptional!! We felt so welcomed the moment we stepped in to check in. Almost everyone was so helpful. All the staff who we’ve encountered and helped us were 10/10. We could not say enough for your exceptional service and extend our gratitude for being the best version of service. I usually do not write a review. But your staff really deserves these words of my utmost appreciation. Thank you all!!
Stayed 4 nights in May 2025