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Nazuna Kyoto Tsubaki St.

3.5 star property

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Photo gallery for Nazuna Kyoto Tsubaki St.

Exterior
Creator video - submitted by Maddie Borge
Dinner served
Deluxe Room-IWA- | Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service

Explore the area

View in a map
838 Bomoncho, Kyoto, Kyoto, 600-8388
  • Place, Shijo Street
    ‪5 min walk‬
  • Place, Kawaramachi Street
    ‪5 min drive‬
  • Place, Kyoto Tower
    ‪5 min drive‬

Room options

View all photos for Deluxe Room-IWA-

Deluxe Room-IWA- | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room-IWA-

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Room-HA-

Deluxe Room-HA- | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room-HA-

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Room-HANA-

Deluxe Room-HANA- | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room-HANA-

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for [Twin] -TAKE-

[Twin] -TAKE- | Premium bedding, down duvets, in-room safe, individually decorated

[Twin] -TAKE-

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Twin] -MIZU-

Premium bedding, down duvets, in-room safe, individually decorated

[Twin] -MIZU-

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Deluxe] HANA-Hana - No Semi-Open-air Bath

[Deluxe] HANA-Hana - No Semi-Open-air Bath | Premium bedding, down duvets, in-room safe, individually decorated

[Deluxe] HANA-Hana - No Semi-Open-air Bath

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

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About this property

Nazuna Kyoto Tsubaki St.

This hotel features a full-service spa, a restaurant and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellboy and a front desk safe are on-site.
Nazuna Kyoto Tsubaki St. offers 23 accommodations, which are accessible via exterior corridors and feature a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kyoto hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Nazuna Kyoto Tsubaki St.. During your stay, you're just a quick walk from Shijo Street. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include a concierge, a porter and luggage storage
  • 5 minutes by foot from Shijo Street and a 3-minute drive from Kawaramachi Street
There's a restaurant on site. Public spaces have free WiFi. Nazuna Kyoto Tsubaki St. offers its guests a full-service spa. Nazuna Kyoto Tsubaki St. also features multilingual staff, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 9:30 AM.
Wagyu Ryotei bungo – This restaurant only serves dinner. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: JPY 3,300 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • Wagyu Ryotei bungo

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3300 per person
  • Hosted evening meal: JPY 14000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nazuna Kyoto Tsubaki St. Hotel

Nazuna Kyoto Tsubaki St. Kyoto

Nazuna Kyoto Tsubaki St. Hotel Kyoto

Nazuna Kyoto Tsubaki St. Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 158 reviews
Rating 8 - Good. 21 out of 158 reviews
Rating 6 - Okay. 3 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff are exceptional. It is easily the best place I have stayed. The staff were warm, friendly and good humoured. The room was beautiful and comfortable. The onsen was life-changing. The Japanese breakfast was also a highlight. I felt incredibly welcome and cared for.
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Experience of a lifetime - could not recommend this more.
Stayed 3 nights in Jan 2026

10/10 Excellent

sarah

hands down the best hotel ihave ever stayed at
Stayed 1 night in Jan 2026

10/10 Excellent

Jed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels quaint and traditional with all the amenities you could want and need for a trip to Kyoto. Very romantic and would highly recommend for couples. Although family friendly, not a lot for kids to do and might disturb the quiet ambiance with young children
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very respectful throughout our whole stay, the food was some of the best food we’ve ever had!
Stayed 5 nights in Dec 2025

8/10 Good

jørn-olaf

Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Stayed 3 nights in Nov 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities
room was spotless and staff was fantastic. very much worth the stay! could not believe they also gave a fridge of 8-9 complimentary drinks! ❤️❤️
wagyuuuuuu beef course was amazballs
pretty 🥰
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Nov 2025

10/10 Excellent

Lotar

Liked: Cleanliness, amenities, property conditions & facilities
Bathtub was a bit small for 2 people
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Gladys Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Location is close to bus stops. Service is excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WENT ABOVE & BEYOND TO HELP US CELEBRATE
Bday surprise created by staff for my partner
Private onsen in room was a great way to end every night
Stayed 3 nights in Oct 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so helpful and nice. I highly recommend staying here even if it’s for one night
Stayed 3 nights in Aug 2025

10/10 Excellent

Cattleya

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a relaxing sta
Stayed 1 night in Aug 2025

10/10 Excellent

sheldon

Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a gem, I would def stay here again! The staff was very helpful. Morning breakfast was a good way to start th day. Th room was charming n what i felt a traditional Japanese home would b like. not much in th area around th hotel n bcareful of th mosquitoes in th bac yard/ bath area
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 amazing

I would travel to Japan again for the sole purpose of staying in this hotel
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay that we would love to return to. The property was gorgeous, the staff were very attentive, and the room was a perfect place to return to after a long day of adventure. We try to stick to Japan's world class public transit but the distance from the nearest stations did necessitate a few taxi trips for us. The accommodation was two stories, which we enjoyed, but beware of steep steps and lots of elevation changes in your stay. In two nights we used the private bath three times. Temperature control of the water made it wonderful even in summer, though the bath might not fit two people comfortably if you are both tall. My husband is 6'3" (190cm) and had some trouble there as well as with a few low areas (mainly going down the stairs). The staff make every effort for you to enjoy your stay, when we arrived they showed us around the property, helped us understand how to use the amenities, gave us a personalized gift, had complimentary drinks in the fridge (some with alcohol!), and helped us make a dinner reservation with the onsite kitchen. If you are considering dinner with this ryokan, we do have some warnings. Before hand we were sold on a multi-course wagyu dinner. The dinner for two cost us around 150 USD before drinks and we were not prepared to be served beef tongue, tail soup, and raw meat. I'm sure many would enjoy the food but it was quite difficult for us. Ask about the menu beforehand and make sure it is something you would like to experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so warm and welcoming! We appreciated the introduction to the property along with the welcome drinks, snacks, and gift! Truly exceptional! Would highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A phenomenal hotel with beauty and custom. A special place to relax and enjoy.
Stayed 2 nights in Jul 2025