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THE JUNEI HOTEL Kyoto Imperial Palace West

3.5 star property
VIP Access

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Exterior
Exterior
20 bedrooms, down duvets, Tempur-Pedic beds, in-room safe
Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead
20 bedrooms, down duvets, Tempur-Pedic beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
14 Sanchome Shimo Chojamachi, Higashihorikawa-dori, Kamigyo-ku, Kyoto, Kyoto, 602-8056
  • Place, Kyoto Imperial Palace
    ‪11 min walk‬
  • Place, Nijō Castle
    ‪13 min walk‬
  • Place, Nishiki Market
    ‪7 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪63 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Double Room, 1 Bedroom, Bathtub

Premium Double Room, 1 Bedroom, Bathtub | 20 bedrooms, down duvets, Tempur-Pedic beds, in-room safe

Premium Double Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Deluxe Twin Room, 1 Bedroom, Bathtub

20 bedrooms, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Twin Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Deluxe Room

  • Sleeps 5

Premium Room

  • Sleeps 4

View all photos for Deluxe, Japanese-Western Mixed With Bath

20 bedrooms, down duvets, Tempur-Pedic beds, in-room safe

Deluxe, Japanese-Western Mixed With Bath

  • Sleeps 4

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About this property

THE JUNEI HOTEL Kyoto Imperial Palace West

Riverside hotel with spa services, near Kyoto Imperial Palace
This smoke-free hotel features spa services, concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
THE JUNEI HOTEL Kyoto Imperial Palace West offers 8 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Each accommodation is individually decorated. Tempur-Pedic beds feature down duvets. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at THE JUNEI HOTEL Kyoto Imperial Palace West, you'll be within walking distance of Kyoto Imperial Palace. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 12 minutes by foot from Kyoto Imperial Palace and a 2-minute drive from Nijō Castle
As a guest of THE JUNEI HOTEL Kyoto Imperial Palace West, you'll find spa services, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. THE JUNEI HOTEL Kyoto Imperial Palace West also features concierge services, room service (during limited hours), and a front desk safe.

This 3.5-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9 AM for a fee: JPY 4,000 for adults and JPY 3,000 for children

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 5000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 4000 for adults and from JPY 3000 for children
  • Late check-out fee: JPY 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JUNEI HOTEL Kyoto Imperial Palace West
JUNEI HOTEL Imperial Palace West
JUNEI Kyoto Imperial Palace West
JUNEI Imperial Palace West
The Junei Kyoto Imperial West
THE JUNEI HOTEL Kyoto Imperial Palace West Hotel
THE JUNEI HOTEL Kyoto Imperial Palace West Kyoto
THE JUNEI HOTEL Kyoto Imperial Palace West Hotel Kyoto

THE JUNEI HOTEL Kyoto Imperial Palace West Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 82 reviews
Rating 8 - Good. 10 out of 82 reviews
Rating 6 - Okay. 1 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly. Nice location away from the hustle bustle.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Nat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt see spa but bath/shower room great.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most attentive staff you could imagine. Honestly one of the best hotels I’ve stopped at. The rooms are beautiful and the bed was soooo comfortable. I could not recommend this place enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sleep,safety & caring customer service.

My stay at the JUNEI surpassed my expectations. The customer care was amazing. The amenities were bespoke to my needs and the quality of the rooms facilitated the best sleep and relaxation. My advice to family and friends would be to stay at the JUNEI
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. We thoroughly enjoyed our stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, clean beautiful setting and quiet neighborhood. The staff is friendly and accommodating. Very nice experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shane, Burien

Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and kind! Thank you, it's also just a lovely respite. The bath for me was heavenly
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chibin

Stayed 5 nights in Jun 2025

8/10 Good

diane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.
Stayed 4 nights in Jun 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff very friendly. Very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was very helpful and spoke great English which was a bonus.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Stayed 4 nights in Mar 2025

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small luxury boutique hotel and its traditional Japanese experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provide an outstanding service and support. They even helped us to order food to our room with dietary restrictions. Staff are very friendly and extremely helpful. We had a wonderful stay for our Valentine's day in Kyoto.

10/10 Excellent

Rasika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4 and we booked 2 rooms. The service was incredible from start to finish. Aya and Rodrigo go out of their way to make sure you have everything you need. There was also a young Japanese man, I forgot his name. He was the sweetest person you will ever meet. The rooms were spacious and very clean. The neighborhood is very quiet and a little bit away from the city, but there are places to eat within walking distance. I would stay here again if we ever came back to Kyoto!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Japan, the staff are super nice and welcoming to tourist. They helped us navigate the area and even booked reservations for us.
Stayed 6 nights in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel staff on the whole planet. I'm not exaggerating! As my husband is a vegetarian, we were concerned about getting decent meals. Not only did the staff arrange a special vegetarian breakfast for him (served in the room), but helped us make dinner reservations, and, on a memorable occasion, raced a block away where we were waiting at the laundry, with three options printed out with QR codes and everything, to help us decide which one we preferred. Great with taxis, too; and always remembered to learn our plans for the day and to ask how our day had gone. The hotel is in a small-scale residential neighborhood, quiet but with many services. It is a bit of a hike from the nearest subway station, but it is not hard or genuinely expensive to call a cab if you haven't the legs for it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024