This smoke-free hotel features a front desk safe, free Wi-Fi in public areas and multilingual staff assistance. Housekeeping is available on request.
Hotel ZIZI Kyoto Gion offers 8 accommodations with minibars and a safe. Guests can make use of the shared/communal kitchen. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.
This Kyoto hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on request and an iron/ironing board can be requested.
During your stay at Hotel ZIZI Kyoto Gion, you're just a quick walk from Yasaka Shrine. Free WiFi in public areas is available.
Free WiFi
Amenities include a front desk safe and multilingual staff
Within a 10-minute walk of Yasaka Shrine and Shijo Street
Hotel ZIZI Kyoto Gion offers its guests multilingual staff and a front desk safe. WiFi is free in public spaces.
This 3-star Kyoto hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (on request)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Minibar
Shared kitchen access
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 11:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 11:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 京都府指令保医セ第120
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Zizi
Hotel ZIZI Gion
Hotel ZIZI Kyoto Gion Hotel
Hotel ZIZI Kyoto Gion Kyoto
Hotel ZIZI Kyoto Gion Hotel Kyoto
Reviews
Hotel ZIZI Kyoto Gion Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Rating 10 - Excellent. 25 out of 63 reviews
10 - Excellent
25
Rating 8 - Good. 20 out of 63 reviews
8 - Good
20
Rating 6 - Okay. 11 out of 63 reviews
6 - Okay
11
Rating 4 - Poor. 5 out of 63 reviews
4 - Poor
5
Rating 2 - Terrible. 2 out of 63 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Tina
Travelled with family, Travelled with partner, Travelled with group
The room is big for 4 adults. Microwave and toaster. Full fridge shower was big and has laundry machine in room. The clothes will not dry completely. You need to hang them but there was many hang her. My only complaint was the AC. It was Soo loud! Sounded like there was a hurican in our room.
Self check in - we were provided with a Japanese character but when we got there each room was named with English letters. Could not get a hold of anyone who worked there for 2 hours. Hotel was clean and spacious. Stairs to get to the rooms steep and awkward with luggage. Not all amenities they list available - had to request a microwave be put in common area to use and safe did not work - staff unsure how they worked either. Area quiet and out of the way - 7 minute walk to subway station.
Check in was a bit confusing. There was no one on site even though we areived within the time frame. Room was comfortable and clean. However the stairs are incredibly steep and narrow. We were on the 3rd floor with lots of luggage. No elevator.
Wendy
Stayed 3 nights in May 2025
6/10 Okay
Aruna
Travelled with family
7 Jun 2025
Inside of the room was big and nice (especially the bathroom), but be aware there is no elevator and very limited staff. This hotel does not offer luggage delivery but the family mart located two minutes away does offer it. Also, they weren’t super clear about the room cleaning policy (you have to message them to receive cleaning which is definitely not typical for a hotel to do). The area the hotel was located in was very convenient. Overall it was okay, but be mindful of the limitations.
The entry to the hotel was easy. I couldn’t find the lounge or paperwork to properly sign in. The resident next door came out yelling if she even saw a foreigner near by. She scared my children and was completely over-the-top. The room was very nice but we would’ve liked an interior lock. The room was very stylish and comfortable.
Melissa
Stayed 1 night in Nov 2024
6/10 Okay
john marshall, San Antonio
Travelled with family and small children
21 Jul 2024
Disliked: Amenities
The room looks nice but there are dust everywhere. They don’t pick up trash and they don’t clean the room daily.
Property is beautiful and located in a nice area. However, the place wasn’t clean, carpet wasn’t vacuumed and the place is very dusty. There is no staff at anytime for us to ask questions or request anything that we need.
Wrong code for the hotel front door was given. It happened at the beginning and also after a few nights stay. There was a big cockroach in the room after our first entry.
Worked out well. The only issue we had was a delay on getting us the self check-in information. We had no idea what to do when we got there. Then in the middle of our stay the code to the front door and our room was changed and we couldn’t get in.
John
Stayed 3 nights in Apr 2024
8/10 Good
Catherine
15 Apr 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Catherine
Stayed 4 nights in Apr 2024
6/10 Okay
Jennifer
Travelled with family
29 Mar 2024
Disliked: Staff & service
The hotel was spacious but you felt more like you were staying in a hostel not a hotel.
The front end person was around from 11-7, but if u had questions or needed info at check out you were on your own
Hotel ZiZi Kyoto Gion was one of the best hotels for children I have ever stayed in. Hotel rooms are hard with a 10 month old and a 3 year old, but Hotel ZiZi was so children friendly it made it easy. Even with being on the fourth floor, we were able to park our double stroller under the stairs.
The staff was incredible. We got there early and they let us check-in and leave our bags while we walked around and went to a Tea Ceremony. Anytime we needed to get to an address the staff just put it right into our phone. At the end of our stay we checked out early and were able to leave our bags there while we went for photos and the Kimono shop.
The hotel room was clean, and so comfortable for a 10 month old and 3 year old to crawl around and play. The shower/bath combination was perfect for a family of five where you could get ready while someone else was showering. The hair products in the bathroom and face spreads were luxurious and we were surprised by a full Dyson hair dryer and curling iron set.
We also had two children with extreme jet lag from the USA so it was a safe area to walk at 2:30am and 5am on our family walks so we didn’t wake up the rest of the tenants. On our early morning walks we always stopped at the family marts that are open 24 hours for snacks and coffee.
We would give this hotel a 10 out of 10 stars, and tell any family to come to this hotel!
Please be aware, this hotel has no elevator and the stairs are a bit on the narrow side and pretty steep.
Check-in was fairly easy and completely contactless. Actually, I did not see one hotel staff person on my entire 3 night, 4 day stay. The hotel did send me instructions ahead of time and there was a note stuck on the door when I arrived. It wasn’t an inefficient process but definitely impersonal.
The room was pretty nice. It would have been nice to have some extra pillows as there was only one to each bed and the pillows were pretty small. There were some throw pillows as well but those weren’t as comfortable to use. It also would have been nice to have some additional outlets throughout the room.
The bathroom has most general amenities as well and beauty products. But the products were all in large bottles that have lasted through a number of guests that I’d prefer not to think about. The q-tips and beauty pads were not individually packaged so that wasn’t great either.
A couple of pros to this hotel… The hotel offers free bottles of water in the mini fridge which is always great! The key code access throughout is quite convenient so you don’t have to worry about losing a key card.
Absolutely the best location - easy to get to so much of the treasures of Kyoto. Enjoyed sleeping on a tatami mat and futon in a room set for three. Towel size was fine for me, but a little small for larger folks.