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Arenal Roca Lodge

3.0 star property

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Outdoor pool
Exterior
Superior Bungalow | 1 bedroom, premium bedding, free WiFi, bed sheets
Exterior
Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | 1 bedroom, premium bedding, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007
  • Place, Arenal Volcano
  • Place, Tabacon Hot Springs
    ‪4 min drive‬
  • Place, Los Lagos Hot Springs
    ‪5 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪16 min drive‬

Room options

View all photos for Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | 1 bedroom, premium bedding, free WiFi, bed sheets

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

8.0 out of 10
Very good
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

Superior Bungalow | 1 bedroom, premium bedding, free WiFi, bed sheets

Superior Bungalow

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, Air conditioning, Mountain View

Deluxe Studio Suite, Air conditioning, Mountain View | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Studio Suite, Air conditioning, Mountain View

  • 6 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Arenal Roca Lodge

Hotel with free breakfast, near Tabacon Hot Springs
Along with an outdoor pool, this smoke-free hotel has a restaurant and concierge services. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a vending machine. Change of towels is available on request
Arenal Roca Lodge offers 12 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Arenal Roca Lodge, you'll be within walking distance of Titoku Hot Springs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge
  • Just a 3-minute drive from Arenal Volcano National Park and a few minutes from Tabacon Hot Springs
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a vending machine, and concierge services are also featured at Arenal Roca Lodge. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 8:30 AM. The hotel hosts a free manager's reception daily.
Arenal Roca Lodge has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 8:30 AM
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Arenal Roca Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between noon and 3:00 PM
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Reviews

Arenal Roca Lodge Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 82 out of 143 reviews
Rating 8 - Good. 33 out of 143 reviews
Rating 6 - Okay. 15 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 7 out of 143 reviews

Reviews

10/10 Excellent

Bernal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Randy es muy bueno. Excelente servicio
Stayed 2 nights in Jul 2025

10/10 Excellent

Fahima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Mahnum

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had high hopes for our stay at Arenal Roca Lodge, but unfortunately, our experience was extremely disappointing and concerning from the moment we arrived. Within just two hours of checking in, our room was overtaken by a swarm of large flying ants, especially in the bathroom, rendering it completely unusable. We initially tried to remain optimistic despite spotting lizards and other bugs in the room. However, the situation became unacceptable when one of us was bitten by a gecko. We reported the issue to the front desk right away, and a maintenance worker was sent to remove a large number of insects—confirming just how uninhabitable the room had become. We felt unsafe and extremely uncomfortable, and ultimately had to leave and find alternative accommodations that same night, paying out of pocket. The conditions were clearly unsuitable for guests, and we’ve since requested a full refund directly from the property. This was a deeply disappointing experience, and we hope the lodge takes serious steps to improve the safety and cleanliness of their rooms going forward.
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica, Centennial

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, comfortable rooms with a great view at a great price. Close to everything, delicious breakfast.
Stayed 2 nights in Jul 2025

6/10 Okay

Iris Nereida

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Julio Cesar

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The team is fantastic, well educated, always ready to assist with a smile. The facilities needs some repairs and upgrades for sure. It does not reflect the price at all. They were kept clean at all times, which is really appreciated. Loved the breakfast and we wouldn’t mind having a social area where guests could share the stories of the day. Like a small bar at the dinning area. The views were fantastic, really good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Neftali, San lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar divino
Stayed 2 nights in Jun 2025

10/10 Excellent

Saudi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the volcano through big room windows. The rest is basic no frills. The breakfast was great! We also took advantage of the massages available right in your room for a reasonable price.
Stayed 2 nights in Jun 2025

8/10 Good

Victor

Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the volcano from the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! The view of arenal volcano from our room was phenomenal. So amazing. Room So cute and comfortable. Breakfast delicious. Staff so kind and helpful! Close to 1969 park. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The views of the volcano and the peace of the surrounding mountains. This place is perfect for people who want adventures but some quiet and calm time at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here. The staff was above and beyond (atleast Blaz and Nazareth) Super pleasant, helpful and quick. The view of the Arenal Volcano was breathtaking from my room. Excursions were less than 15 minutes away. Cute little ducks be sitting outside the restaurant/lobby everyday.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very good location, breakfast was good.
Stayed 1 night in May 2025

8/10 Good

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay here! We stayed 4 nights, and our stay was so peaceful and beautiful with a view of the volcano! We had an issue with bugs in our room, I assume this was due to a small crack in the wood boards of the walls. The staff is so friendly, and they were so helpful and explained the area too. My only other complaint was that they ask you what time you want to have breakfast each day, but you have to check in and then wait 15 minutes for them to get it to you, so just be prepared to wait a bit. Overall we loved it and would stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was excellent!!! The property was beautiful. Pool was closed but we weren't told that, so we hiked over there and had to hike back. Otherwise it was a great time
Stayed 1 night in May 2025

8/10 Good

Maria

Good
Stayed 1 night in May 2025

10/10 Excellent

Bobra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked in the cabins/villas and our room overlooked the Arenal volcano! The room was MASSIVE, very clean, modern bathroom, and the bed was comfortable. If you are going to either Arenal and/or La Fortuna, stay HERE. There are regular rooms in the hotel building, but the extra bit for the cabin was the best. The free breakfast was delicious, plentiful, and cooked to order. The WiFi worked well. Staff was very friendly and helpful, and spoke enough English to do the job. Shout out to Restaurant 1 block away - Raul Castano - fabulous dinner also facing the volcano.
Stayed 2 nights in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, room comfort

Friendly staff unbelievable views of volcano

Spectacular views of the Arenal Volcano from our room. Quiet location. Staff was very friendly and the breakfast was real good. The rooms are a little dated
Stayed 3 nights in May 2025

10/10 Excellent

UGYEN

Stayed 3 nights in Apr 2025

6/10 Okay

Mary, Matthews

Disliked: Cleanliness, staff & service, property conditions & facilities
We were there 3 nights and several times we requested the room to be cleaned and it never was, which is especially important due to the requirement to put toilet paper in the bin. Our toilet was not working properly and they never fixed it. The walls are very thin and neighbors and the road were noisy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Arenal from our room was unbelievable! We were lucky because it was not shrouded in clouds and it felt like we could reach out and touch it! The staff was very welcoming and accommodating; the breakfast was delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Stayed 2 nights in Dec 2024

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a great view of Arenal mountains. The property is close to excursion points and great restaurants in the area.
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Travelled with group
Disliked: Staff & service
My rating is this low only because I cannot select zero stars. I booked two rooms and a theft occurred in our room while staying in the Lodge. Someone, with a key, went in while we were out, opened a suitcase and stole jewelry. We spoke with another guest and the same thing happened to his wife at approximately the same time. We both complained to the manager and she said to "file a police report" before they would investigate. We both did and the police came and questioned the manager. She denied the theft even occurred. Our follow up with her received a blatant denial and refusal to even question her housekeeping staff. If you value your security and safety, I caution you to think again before staying at the Arenal Roca Lodge & Bungalows.
Stayed 1 night in Mar 2025