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Hotel La Joya

3.0 star property

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Photo gallery for Hotel La Joya

Interior entrance
Reception
Reception
Interior
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Max Paredes Street 541, La Paz, 2153
  • Place, Witches' Market
    ‪6 min walk‬
  • Place, Plaza San Francisco
    ‪10 min walk‬
  • Place, Plaza Murillo
    ‪15 min walk‬
  • Airport, La Paz (LPB-El Alto Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Private Bathroom

Free WiFi, bed sheets

Room, Private Bathroom

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Room, Shared Bathroom

Room, Shared Bathroom | Free WiFi, bed sheets

Room, Shared Bathroom

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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Lobby sitting area
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About this property

Hotel La Joya

Along with a restaurant, this hotel has a snack bar/deli and 24-hour room service. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel La Joya offers 41 accommodations. 32-inch Smart televisions come with cable channels. This La Paz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and change of towels can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel La Joya, you're just a quick walk from Lucio Perez Velazco Square. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Witches' Market and San Francisco Church
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel La Joya.

Smoking is allowed in designated areas at this 3-star La Paz hotel.

Guests are served a free continental breakfast daily from 8:30 AM to 9:30 AM.
Hotel La Joya has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 10 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 5 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 5:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel La Joya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Heating fee: USD 2 per accommodation, per night
  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per room (one-way)
  • Airport shuttle fee per child: USD 6.00 (one-way)
  • Nearby parking fee: USD 10 per day (3281 ft away; open 7:00 AM to midnight)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Heating fee: USD 2 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Hotel La Joya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1606864016
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Joya La Paz
Joya La Paz
Hotel La Joya Hotel
Hotel La Joya La Paz
Hotel La Joya Hotel La Paz

Hotel La Joya Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 8 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

First of all I did not stay because the cab driver told me the hotel was inoperable for the last 6 or 7 months. He took me there to the hotel to see and there were no lights on at all. Terrible. I would not recommend this hotdl to my worst enemie.
Stayed 8 nights in Sep 2021

8/10 Good

TIM, SANTIAGO CHILE

Liked: Cleanliness, staff & service, room comfort

Good location NICE OWNERS, AND STAFF.

They BENT OVER BACKWARDS, to help and please us, Even to the point of loaning me the kitchen to cook a soup for my wife who was not feeling well.
Stayed 5 nights in Mar 2018

2/10 Terrible

Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad service very dirty rooms the bathroom covered a bad experience
Stayed 10 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel close to the bus terminal

Hotel located close to red line cable car, cemetery and bus terminal. Friendly staff.
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Besides two people at the front desk who were nice, the rest was bad. They only want you for your money, and you feel that way. Hair in the sink and shower. Minimalist breakfast with no choice at all (you either have breakfast or you don't). I'm rather tall and had to pay extra for a queen bed. I mentioned it as a preference that I had already paid for and they had it available, but refused to give it to me unless I paid more. Simply keep away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jeroen

Liked: Cleanliness, staff & service

No wifi in the roon

Online it said there was wifi in the room... well there wasn't. Apart from that it was ok and quite cheap.

4/10 Poor

Traveler, DC Suburbs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

People Skills Go A Long Way, Or Not

I paid for a room for one person with a queen bed for 9 nights. When I checked in, despite having clear documentation of my purchase, and a translator with me, I was denied what I had already paid for. I was told that I would have to pay more if my translator were allowed upstairs, although I was given a room with 2 single beds, I was also told that I would have to pay twice as much as I had already paid, to get what I already paid for, a queen bed. The hotel wasn't nearly full, and they could have easily given me the queen bed, but they, especially Luz, the granddaughter of the owner, were determined to get more money from me. It also seemed to annoy them that I had a local with me that understood the situation and attempted to advocate for me. They told me that I needed to leave them the room key so that they could clean the room, which I did after cautiously removing my belongings. After returning, I was told that my key was missing, and they were quite persistent about getting more money from me, because how else could it go missing if not my fault??? Although somehow the room was clean and empty of my things.... I was thoroughly sick of all the shenanigans, including standing in 8" of trap water to take a shower, and I expressed that all I wanted was to check out without paying more, Then they had to send someone up to make sure the remote control was there!! i stayed 2 of 9 nights and never got any refund, but didn't pay more either, beware of scammers!!

10/10 Excellent

Adam, Berlin, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A diamond in the rough

La Paz is quite ugly in general. In the middle of the dirt and chaos, Hotel La Joya stuck out as what appeared to be the nicest place one could find in the area. The breakfast area is nice with good views of the city while the staff and owners were pleasant, helpful, and spoke great English.

8/10 Good

Sho, Fukuoka

Liked: Staff & service

Reliable Hotel Staff

We made some requests to the hotel staffs, then they were willing to answer our requests. The hotel room cleanliness is so-so.

8/10 Good

Michael, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great efficient,friendly, and helpful staff.

The hotel arranged for a taxi pickup at the airport and a drop off at the airport. They were also able to provide escorted tours of La Paz and to Lake Titicaca. I was able to make the most of 2 and a half days in La Paz.

8/10 Good

Carlos William, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My vacation

It was overall good.

6/10 Okay

Verified traveller

Unstable hot water

Hot water is not very stable. A old style hotel.

4/10 Poor

Lucy, San Jose

Disliked: Staff & service, room comfort

Below average

Slightly below average, this hotel is a bit farther from the main San Pedro Square. A 10-12 minute walk will take you to the main central area, so the location is not bad. They did have hot showers, breakfast, and a spacious room with wifi. Most of their staff do not speak English, which is not a problem if you know basic Spanish. I found the most irritating part of my stay was the disorganized staff. Examples: they called my room close to midnight when I was asleep, asking for my passport when they had already gotten it earlier. They messed up the price for my laundry and didn't give me a receipt. I ordered a taxi one morning from them, and it never came. When I found my own taxi on another occasion, they insisted I use the one they had called even though it was more expensive. There are probably closer hotels that are better. I would recommend this hotel if you prefer to stay away from the main touristy area.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Alex F., Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay, good value for the money.

The hotel is located in a mid of vibrant and loud market. But the good news is that the marked doesn't start until 9am and closes at around 21:40, so at night it's totally quite. I took the privet bathroom option and for 18usf the hotel gave an excellent value for the money, clean room with decent breakfast that included fried egg toast jam and coffe. The hotel is located a short walk from San Fransisco church and the travelers shops and hostel. Would recommend for anyone on a budget. Alex

6/10 Okay

Verified traveller

Liked: Staff & service

Misinformation from hotel

The hotel was pointed out to me on line when I indicates that proximity to airport was my priority as I was flying into airport the evening before and catching 4:25 am flight out the next morning. The web search said it was 5 km from airport and it turned out to be more like 20.

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble la atención, la solidaridad y empatía de todos en el hotel. Está en una ubicación donde puedes llegar a distintos sitios a pie, aunque pasan prácticamente todos los medios de transporte. Hay farmacias y puestos de comida saliendo, así que no hay de qué preocuparse.
Stayed 12 nights in Jun 2022

10/10 Excellent

Hernan

Stayed 1 night in Jun 2022

10/10 Excellent

Hernan

Stayed 1 night in Jun 2022

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Ramonita

Stayed 15 nights in Apr 2022

2/10 Terrible

Geraldo Cesar

Disliked: Cleanliness, staff & service

Terrivel

Péssima, o WC estava entupido, o serviço de limpeza não existe, em alguns quartos não pega internet, o desaiuno é muito simples....
Stayed 2 nights in Jan 2020

8/10 Good

Ricardo

Liked: Staff & service

Minha permanência no horel foi boa.

Stayed 12 nights in Sep 2019

6/10 Okay

junhong

Stayed 1 night in Oct 2017