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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

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Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1201 Avenida Central, Lady Lake, FL, 32159
  • Place, Spanish Springs Town Square
    ‪6 min walk‬
  • Place, Spanish Springs Lanes
    ‪8 min walk‬
  • Place, Orange Blossom Hills Golf & Country Club
    ‪15 min walk‬
  • Airport, Leesburg, FL (LEE-Leesburg Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.2 out of 10
Very good
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.4 out of 10
Very good
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, Annex Building

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Annex Building

8.4 out of 10
Very good
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Balcony, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Suite with Balcony Kitchen Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

SureStay Plus Hotel by Best Western The Villages

Along with an outdoor pool, this smoke-free hotel has a business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a garden are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
SureStay Plus Hotel by Best Western The Villages's great location gets high marks from our customers. During your stay, you're just a quick walk from Spanish Springs Town Square. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Spanish Springs Town Square and Spanish Springs Lanes
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages

SureStay Plus Hotel by Best Western The Villages Hotel

SureStay Plus Hotel by Best Western The Villages Lady Lake

SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 783 reviews
Rating 8 - Good. 171 out of 783 reviews
Rating 6 - Okay. 96 out of 783 reviews
Rating 4 - Poor. 49 out of 783 reviews
Rating 2 - Terrible. 58 out of 783 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Terry

Stayed 2 nights in Feb 2026

8/10 Good

Georgia

Stayed 2 nights in Feb 2026

8/10 Good

Tim

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Food in refrigerator from previous guest
Stayed 2 nights in Feb 2026

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the villages
Stayed 1 night in Feb 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, comfy bed, quiet and peaceful
Stayed 2 nights in Feb 2026

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 1 night in Feb 2026

8/10 Good

Susan, Schenectady

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

6/10 Okay

Tonilyn, Washington

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel could use a refresh. There were missing furniture pieces in our room and the carpet was damp, which was exacerbated by the broken bathroom fan. Breakfast was lackluster and there were so many leaves in the pool, we didn’t even try to swim. Overall, it’s fine if you keep your expectations low.
Stayed 3 nights in Feb 2026

4/10 Poor

Jane

Stayed 1 night in Feb 2026

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the beds were comfy and the staff was helpful. It would be helpful to guests if there were towel bars in the bathroom....or something to hang wet towels on!
Stayed 3 nights in Feb 2026

6/10 Okay

Thea

Liked: Cleanliness
Disliked: Amenities
I arrived at the hotel at 3:45 PM. Check-in was 3 PM. I was told my room was not ready because they had 28 checkouts that day and only one housekeeper, and that it would be approximately a hour or more before my room was ready. Hire more housekeepers. Mostly, the room was clean and comfortable. There were, however, some disturbing things that I have pictures to document. The breakfast was kind of disgusting, and when I walked into the breakfast room, I was greeted with piles of paper boxes with utensils, napkins, plates, and other things of the sort. The breakfast room wasn’t really very clean.
The ‘curtains’ had holes in them.
This was the disgusting ‘office chair’ in the room. Thank Fod for towels.
This is the reading chair, dirty and gross.
Sheets filled with dirt and whatever the heck that yellow stuff is.
Stayed 2 nights in Feb 2026

10/10 Excellent

brian

Great staff the property is like a secret little oases
Stayed 4 nights in Jan 2026

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness
The gentleman at front desk was welcoming. The room was clean. We did not use the pool. The hotel is old and it shows but it was clean. The carpet in room was past due for replacement. I will say that the bathtub was slippery when showering - no grips on bottom. The breakfast was fried egg rounds, sausage, 3 cereal options, instant oatmeal and a couple of bread options. Our stay was perfectly fine for one night. Safe area, quiet and great location. Short walk to Spanish Springs Square.
Stayed 1 night in Feb 2026

10/10 Excellent

Dorie

Liked: Cleanliness, staff & service, amenities
Convenient to local businesses.
Stayed 5 nights in Feb 2026

2/10 Terrible

Eugene D

Stayed 1 night in Feb 2026

6/10 Okay

Carrie

Liked: Amenities
Disliked: Cleanliness, staff & service
Room carpet with dirty stain spot. Look dirty and feel dirty. Maybe need shampoo. Room phone doesn’t work. Refrigerator have big ball of ice attached need cleaned. The blanked on the bed have like corrosive stain in two different spots. Room attendant lady with red hair she doesn’t smile even answering back the good morning.
Stayed 1 night in Feb 2026

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room..breakfast was good...nice feel and look to it..
Stayed 1 night in Feb 2026

6/10 Okay

Lawrence, Fort Myers

Stayed 5 nights in Feb 2026

8/10 Good

Joseph

Liked: Cleanliness
Disliked: Amenities
Nice corner room. Quiet. Convenient walk to town square.
Stayed 5 nights in Feb 2026

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good clean and I didn't have breakfast there..
Stayed 3 nights in Feb 2026

10/10 Excellent

Donna

Stayed 3 nights in Feb 2026

6/10 Okay

Silina

Travelled with family and small children
Disliked: Cleanliness
Rooms needs updating. The first room we were given had not been cleaned yet. The beds were still not changed the previous guests that were in the room. The second room had an old mildew scent to it, which we figured we could deal with. The real issue was the beeping that you could hear from the machine outside the wall all night long. It never stopped. The fridge and heater also were so loud throughout the entrie night. We asked to change rooms at 630 the next morning. The third room was finally fine, but it took a lot to get to that point after a whole day a traveling and not sleeping with all the other noises. The staff was very nice about all the issues that were occuring.
Stayed 4 nights in Jan 2026

6/10 Okay

Rick, Hernando

Stayed 1 night in Jan 2026

10/10 Excellent

Tyler Reese

Stayed 3 nights in Jan 2026

10/10 Excellent

Debra, Kihei

Stayed 3 nights in Jan 2026