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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Terrace/patio
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1201 Avenida Central, Lady Lake, FL, 32159
  • Place, Spanish Springs Town Square
    ‪6 min walk‬
  • Place, Spanish Springs Lanes
    ‪8 min walk‬
  • Place, Orange Blossom Hills Golf & Country Club
    ‪11 min walk‬
  • Airport, Leesburg, FL (LEE-Leesburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Annex Building

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Annex Building

8.4 out of 10
Very good
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Roll In Shower, Balcony, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Balcony, Work Desk, Kitchenette, Microwave And Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, First Floor, Pet Friendly Room, Balcony, Work Desk, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed For One Person, Balcony, Work Desk, Microwave And Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Separate Building, Balcony, Work Desk, Microwave And Refrigerator

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western The Villages

Along with an outdoor pool, this smoke-free hotel has a business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a garden are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
SureStay Plus Hotel by Best Western The Villages's great location gets high marks from our customers. During your stay, you're just a quick walk from Spanish Springs Town Square. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Spanish Springs Town Square and Spanish Springs Lanes
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 753 reviews
Rating 8 - Good. 164 out of 753 reviews
Rating 6 - Okay. 95 out of 753 reviews
Rating 4 - Poor. 46 out of 753 reviews
Rating 2 - Terrible. 57 out of 753 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable and close to restaurants/entertainment
Stayed 4 nights in Dec 2025

8/10 Good

DANIEL

Yes but couldn't get volume on the tv
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities
Should call it Best stay ,so quiet very easy access to your car just steps away,solid built walls and floor quiet. Thanks again for last 4 day stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephani, new york

Liked: Cleanliness, staff & service, property conditions & facilities
all was great
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location
Stayed 1 night in Dec 2025

6/10 Okay

Archiebald

Liked: Cleanliness, property conditions & facilities
Shower curtain was missing, had to call front desk but no answer. Had to go to front desk to get towels to clean up.
Stayed 1 night in Dec 2025

2/10 Terrible

Chantel

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
First room had old trash in it, Carpet was old. That’s why it’s getting one star. Staff were so amazing and breakfast was normal hotel food.
Stayed 1 night in Dec 2025

10/10 Excellent

April

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.. we bring our small dog and they are always so nice to him.. great guy behind the desk!! Always so helpful and friendly!! Very clean big room.. very comfortable beds and the ac is awesome!!!
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room was missing towels and shower curtain. Staff was super nice and quick to remedy!
Stayed 1 night in Dec 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Cleean and comfortable but old
Stayed 1 night in Dec 2025

8/10 Good

Steven

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Amenities
Clean rooms courteous staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 6 nights in Dec 2025

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We left after just one hour - black hair in the bathtub when we checked in, foul smell from the toilet - outdated everything and we could not sign In to the WiFi . Tried ringing the front desk 5 times to discuss the matter even tried calling front desk could not get through to anyone!! Waste waste of money!
Stayed 1 night in Dec 2025

10/10 Excellent

philip

Liked: Cleanliness, property conditions & facilities
Best hotel i have ever stayed in. It was the onlybone in the world that didnt have a hall way withbpeople slamming thoes big sterl doors at zll hours ofcthe night . Thank you do much
Stayed 2 nights in Dec 2025

6/10 Okay

Karin

Liked: Cleanliness
Staff wasn't at front desk for ca.15 minutes. Unattended Breakfast room extremely smal with only 4 tables x 2 seats. Room was clean and ok. Would not highly recommend.
Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Stayed 1 night in Dec 2025

4/10 Poor

Donald

Disliked: Amenities, property conditions & facilities
Bed needs updating, mattress and sheets. Breakfast was not adequate. More selection and potatoes needed. Elevator not working. Neighbors check in at 2 AM and we're on oxiously loud. No sleep after 2 AM.
Stayed 1 night in Dec 2025

6/10 Okay

Curtis

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

6/10 Okay

Bradley

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very friendly. I would stay again.
Stayed 3 nights in Dec 2025

8/10 Good

Kristen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, the room was fine. Clean and safe
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Business traveller, Travelled with family
Liked: Staff & service, amenities
The room we got was ok except the second night we stayed we figured out the heat didn't work. They didn't have portable heaters and they were out of body was little things no compensation but ok .
Stayed 1 night in Dec 2025

10/10 Excellent

Elenice

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , staff wonderful
Stayed 1 night in Dec 2025