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Apartamentos Turísticos Nossa Senhora da Estrela

Property class: 3

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Photo gallery for Apartamentos Turísticos Nossa Senhora da Estrela

A covered outdoor seating area with wicker chairs and a table, surrounded by flowering plants and a view of buildings in the background.
A pool area with lounge chairs, a building with a white facade, and a staircase leading up to the building.
A modern dining area with orange chairs and tables, a central counter with a coffee machine, and a view of the outdoors.
A row of white buildings with brown tiled roofs and blue-framed windows.
A residential area with a tiled roof, a garden with green foliage, and a clear sky.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Caminho da Caloura ao Fisher, 6, Rosario, Lagoa, 9560-340
  • Place, Portuguese Republic Square
    ‪10 min walk‬
  • Place, Porto dos Carneiros
    ‪10 min walk‬
  • Place, Cerâmica Vieira
    ‪16 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪13 min drive‬

Room options

View all photos for Standard Apartment

A bedroom with a bed, wooden wardrobe, and a desk with a chair.

Standard Apartment

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, Bathtub

A small, cozy attic bedroom with a sloped ceiling, a single bed with a floral bedspread, two bedside lamps, and a window with curtains.

Villa, Bathtub

  • Sleeps 6
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Apartment one bedroom

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Apartment one bedroom

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Apartamentos Turísticos Nossa Senhora da Estrela

This smoke-free hotel features an outdoor pool, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a children's pool and dry cleaning are on-site. Housekeeping is available once per stay.
Apartamentos Turísticos Nossa Senhora da Estrela offers 25 accommodations with a safe and free toiletries. Cable televisions are provided. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and bidets.

This Lagoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages and hot stone massages.
During your stay at Apartamentos Turísticos Nossa Senhora da Estrela, you'll be within walking distance of Portuguese Republic Square. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Snack Bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Portuguese Republic Square and Porto dos Carneiros
  • Airport shuttle service available for a fee
Apartamentos Turísticos Nossa Senhora da Estrela offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the family-friendly Apartamentos Turísticos Nossa Senhora da Estrela. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Lagoa hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 9 AM to 10 AM.
Snack Bar – Overlooking the pool and garden, this bar only serves breakfast. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 9 AM to 10 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • High chair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 22 buildings
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Room service
  • Toaster

More

  • Desk
  • Dryer
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9 AM - 1:00 PM) and Monday - Sunday (2:00 PM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Reception hours are: September - April: 9 AM - 1 PM and 2:30 PM - 6:30 PM; May - August: 9 AM - 2 PM and 3 PM - 8 PM.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 3 per vehicle (return, maximum occupancy 3)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Apartamentos Turísticos Nossa Senhora da Estrela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 9 AM - 1:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartamentos Turísticos Nossa Senhora da Estrela Hotel
Apartamentos Turísticos Nossa Senhora da Estrela Hotel Lagoa
Apartamentos Turísticos Nossa Senhora da Estrela Apartment Lagoa
Apartamentos Turísticos Nossa Senhora da Estrela Apartment
Apartamentos Turísticos Nossa Senhora da Estrela Apartment Lagoa
Apartamentos Turísticos Nossa Senhora da Estrela Apartment
Apartamentos Turísticos Nossa Senhora da Estrela Lagoa
Apartamentos Turísticos Nossa Senhora da Estrela
Apartment Apartamentos Turísticos Nossa Senhora da Estrela Lagoa
Lagoa Apartamentos Turísticos Nossa Senhora da Estrela Apartment
Apartment Apartamentos Turísticos Nossa Senhora da Estrela
Apartamentos Turísticos Nossa Senhora da Estrela Apartment Lagoa
Apartamentos Turísticos Nossa Senhora da Estrela Apartment
Apartamentos Turísticos Nossa Senhora da Estrela Lagoa
Apartment Apartamentos Turísticos Nossa Senhora da Estrela Lagoa
Lagoa Apartamentos Turísticos Nossa Senhora da Estrela Apartment
Apartment Apartamentos Turísticos Nossa Senhora da Estrela
Apartamentos Turísticos Nossa Senhora da Estrela Hotel
Apartamentos Turísticos Nossa Senhora da Estrela Lagoa
Apartamentos Turísticos Nossa Senhora da Estrela Hotel Lagoa

Apartamentos Turísticos Nossa Senhora da Estrela Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 61 reviews
Rating 8 - Good. 32 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment, pool and the garden , friendly staff ,
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Rey

Feels like a cottage
Stayed 9 nights in Nov 2024
Verified review

8/10 Good

Arcilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Zentrale Lage, um schnell auf der Insel alles gut zu erreichen. Große Terrasse und freundliches Personal
Stayed 9 nights in Sep 2025
Verified review

8/10 Good

REMY

Liked: Cleanliness, staff & service, room comfort

Moyen plus

Appartement de bonne superficie globalement bien équipé et aménagé. L ensemble doit etre relooke et l insonorisation reste moyenne. L hotel doit revoirson fournisseur de blanchisserie car le linge sentait une odeur forte désagréable de linge humide. Piscine agréable.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Estefania

Los apartamentos están bien ubicados y son amplios. Pasan cada 2 días a cambiar toallas y poner papel higiénico. No limpian ni hacen las camas (tengo la duda de si pagando sí lo hacen). Dispone de parking propio. Si es verdad que le hace falta una renovación en general al mobiliario, porque se ve antiguo. Pero hace su función. Ojo que no hay enchufes en los lavabos. En el resto del apartamento si, pero en los lavabos no.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Agradável para famílias

A receção estava fechada ao sábado e domingo à tarde, e se precisar de alguma coisa fora do horário, é necessário ligar. De resto super simpáticos e acessíveis. O alojamento está limpo e é confortável, precisava de alguma manutenção, construção de há cerca de 20anos. Mas muito agradável para famílias. Localização ótima.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Y

Liked: Cleanliness
Rustige accomodatie. Ligt centraal. Fijn zwembad.
Stayed 10 nights in May 2024
Verified review

4/10 Poor

BRUNO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pas satisfaits du logement

nous ne sommes pas satisfaits du logement. Nous avons loué un logement pour 6, il était en fait pour 4. Très mauvaise odeur dans les chambres, dessus de lit sale, peu d'equipement (pas de sèche cheveux, strict minimum dans la cuisine...), logement pas du tout chaleureux. pas de soin spa, piscine pas nettoyée en début de séjour. nous prenons régulièrement des logements sur hotels.com et c'est la première que nous ne sommes pas satisfaits.
Stayed 7 nights in Apr 2024
Verified review

8/10 Good

Vladimir

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good price for the value

Great location, but the condition of the apartment could be better. There are few broken things, if the maintenance is done more frequently, the impression could be better and there is no need huge investment.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne, ruime accommodatie! Goede ligging!
Stayed 9 nights in Jul 2023
Verified review

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alojamento muito prático. Ideal para famílias!

Alojamento muito prático. Ideal para famílias!
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

hans-joachim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Terrasse war bei Nässe glatt und Außentreppe war im Dunkeln schlecht ausgeleuchtet, sehr schlechte Küchen-ausstattung, zusätzliche Decke für das Bett fehlte, Gesamtanlage war sehr schön gestaltet und begrünt, Frühstück für 10,- € pro Person entsprach nicht dem Preis, Putzausblühungen und Farbe bröckelten bzw. blätterten von der Decke auf die Lüfterhaube und Kochplatten in der Küche, Beutel für Abfalleimer fehlten, kein Geschirrtuch, kein Abwaschlappen, keine Aufneh-merschaufel, Antennenkabel für Fernsehen nach Aufforderung
Stayed 10 nights in Mar 2023
Verified review

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Sítio agradável, bem localizado, acolhedor, funcionários prestáveis e simpáticos.
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Estadia de 1 noite apenas. Camas com poucos cobertores para noite com < 10º . Aquecedor avariado. Lâmpadas fundidas
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Jean-Marie

Liked: Cleanliness, amenities
Calme, confortable, spacieux. Piscine très agréable. Personnel très aimable.
Stayed 11 nights in Jul 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff is excellent. The stay was fine, beds were two singles and just ok, unit was large but the microwave was larger than the tv. Good location and all was fine.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
appartement spatieux et pratique. J'aurais seulement préféré avoir un lit pour 2 personnes plutôt que 2 lits d'une personne
Stayed 5 nights in May 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Easy access from the airport. Good value.
Stayed 6 nights in Mar 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guter Ausgangspunkt

Tolle Insel. Sehr gut markierte Wanderwege . uns hat es gut gefallen.
Stayed 7 nights in Dec 2017
Verified review

10/10 Excellent

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Third stay here

Staff are extremely accommodating, this is our third stay here. It has an amazing view, small kitchen in the apartment to make your own meals if you don’t want to eat out. Only a 5 minute drive from Ponta Delgada.
Stayed 9 nights in Nov 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Apartamento de dos pisos muy comodo

En temporada baja hemos estado muy tranquilos y el lugar se respira mucha tranquilidad, por lo que hace un lugar ideal como refugio de descansar después de visitar toda la isla.
Stayed 7 nights in Oct 2017
Verified review

8/10 Good

petra

Liked: Cleanliness, staff & service, property conditions & facilities

Nice aparents

Really nice apartments good located. We were six people and the apartment fitted us all with two bathrooms. The sofa was okey to sleep in. We missed chairs on the terrass though. There were only three and we got a fourth the last day- told them day one we were six. Otherwise very friendly staff that helped us with printing boarding passes really late arrival etc
Stayed 11 nights in Jul 2017
Verified review

6/10 Okay

Josef

Liked: Cleanliness

reasonable for the price but not very appetizing

only one night stay before flight, end of the row appartments are close to road so we were disturbed in sleep, clean app but smelled like mold in kitchen, likely has not been used for long, pillows were tragically uncomfy, same was beds , saving bulbs bad not giving enough light, app was clean and staff friendly though i would not spend my holiday in this app. pool not heated. i really wished uk premierinn is in azores for economy acco to give a good sleep for the same price of 55euro..
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gute gelegenes Hotel.

Wer die Insel mit dem Auto erkunden will, triftt mit dem Hotel in Lagoa eine sehr gute Entscheidung. Die Lage ist gut. Zudem lässt sich fußläufig alles wichtige erledigen (Bäcker, Café, Apotheke, Supermarkt, etc.). Die Anlage ist gepflegt, das Personal freundlich und hilfsbereit. Wir kommen gerne wieder.