6/10 Okay
Alexandra
Travelled with group
9 Jun 2025
Liked: Cleanliness
Disliked: Staff & service, room comfort
Beautiful hotel and great location, but unfortunately that was overshadowed by our uncomfortable experience with some male employees. Our first night, the bartender Chase yelled at us from across the street in a way that felt inappropriate and demeaning. After waiting for awhile to go back to the hotel as to not be yelled at, we walk in the lobby to find Chase swaying back and forth, eyes closed and sucking his fingers. When we walked past, he tried talking to us again and we told him his behavior was inappropriate. He continued to make vulgar remarks as the young man from the front desk sat there, watched and did absolutely nothing. When we addressed it with him the next day, we were met with defensiveness and our concerns were dismissed. The following night, not realizing Chase was a bartender at the hotel, we walk into the bar and realized it was him. We were willing, for the sake of peace, to forget the situation and have a drink. Instead of an apology, he made remarks insinuating we fabricated the situation and it never happened. The behavior from the bartender and young man at the front desk made us feel unsafe, uncomfortable and unsettled. What should have been a relaxing stay became stressful and emotionally draining due to the lack of unprofessionalism. This isn’t just unprofessional, it’s dangerous. We hope management takes this seriously as the hotel has so much potential. No one should feel unsafe at a hotel, especially not by the people being paid to work there.
Alexandra
Stayed 2 nights in Jun 2025
