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Express Inn - Mactan Hotel

3.0 star property

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Photo gallery for Express Inn - Mactan Hotel

Bathroom shower
Memory-foam beds, free WiFi, bed sheets
Lobby
Restaurant
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Candelario K. Guba Road, Pajo, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪10 min walk‬
  • Place, Gaisano Island Mall Mactan
    ‪16 min walk‬
  • Place, Lapu-Lapu City Hall
    ‪17 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Memory-foam beds, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Living area | 24-inch LCD TV with digital channels, TV

Family Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

24-inch LCD TV with digital channels, TV

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Express Inn - Mactan Hotel

Along with a restaurant, this hotel has 24-hour room service and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Express Inn - Mactan Hotel offers 54 air-conditioned accommodations with complimentary slippers and free toiletries. Beds feature memory foam mattresses. 24-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Express Inn - Mactan Hotel, you'll be within walking distance of Mactan Export Processing Zone. You'll find features such as free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception and a lift
  • 8 minutes by car from SM City Cebu and 8 minutes from Jpark Island Waterpark
There's a restaurant on site. Public spaces have free WiFi. Express Inn - Mactan Hotel also features complimentary newspapers in the lobby, 24-hour room service, and a lift.

Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.

Express Inn - Mactan Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 August 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Express Inn Lapu Lapu
Express Lapu Lapu
Express Inn Mactan Hotel Lapu Lapu
Express Inn Mactan Hotel
Express Mactan Lapu Lapu
Express Mactan
Express Inn - Mactan Hotel Cebu Island/Mactan Island
Express Inn Mactan Hotel Lapu-Lapu
Express Mactan Lapu-Lapu
Express Inn Mactan Hotel pupu
Express Mactan Hotel Lapu Lapu
Express Inn - Mactan Hotel Hotel
Express Inn - Mactan Hotel Lapu-Lapu
Express Inn - Mactan Hotel Hotel Lapu-Lapu

Express Inn - Mactan Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 23 out of 278 reviews
Rating 8 - Good. 76 out of 278 reviews
Rating 6 - Okay. 111 out of 278 reviews
Rating 4 - Poor. 43 out of 278 reviews
Rating 2 - Terrible. 25 out of 278 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Earl Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place doesn't look like the photos posted online. Its all unreal. The beddings, the floor its all dusty. no tissues, no slippers like mentioned on postings. You guys, if you are a looking for a hotel near the airport, do yourself a favor and do not make any business with this hotel. The whole stay was terrible and inconvenient.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Philline

Liked: Cleanliness, staff & service

very basic.

The hotel is so basic, the room that I stayed no window and very small as if you're in prison but the staff was excellent.
Stayed 5 nights in Nov 2021
Verified

4/10 Poor

Felicidad

Disliked: Staff & service, property conditions & facilities, room comfort
There is no convenience at all. Every time we need something or grocery there is no convenience close and we have to get tricycle for the transportation and a little expense because it is a private trip....location is not good to me
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
No WiFi Nasty area Far from everything Room very old
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Anne-Vegas

Liked: Cleanliness, staff & service
Pros: Great Customer Service and Very near in the Airport .. Cons: Very small Room , small bed and the location is kinda not expected ...
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Badly stained bed sheets

The bed sheets had very gross stains all over them... tried to upload a picture but it won’t allow it. Pretty much sums up this hotel.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

kato

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

リゾート感ナシ

なかなかディープな立地で…近隣に墓地、建設業者のストックヤード等々、部屋の冷蔵庫はオプション設定でした。スタッフは明るく癒されました。空港からの距離を考えたら格安かと思います。が…お値段なりでした。
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, room comfort
Items were stolen out of my room. When I complained, I was told housekeeping had mistaken the items for trash. I purchased a room with breakfast and then was told that I had not purchased breakfast. DO NOT STAY HERE!
Stayed 8 nights in Jun 2019
Verified

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like Everything.we even checked out earlier.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
totaly it was good hotel.but they didn't clean my room.i should have said to clean the room.they change towel only.
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Shai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for the check in time. Which is 2 pm. My parents asked if we can check in now since our flight is very early in the morning but they said they are fully booked and have to wait til 2pm for others to check out. We saw some people checking out by around 7 am. So we just head to Gaisano Mall to have our breakfast. At 10 am my mother called again and asked if we can come over again and asked if we can check in since we are very very tired from our 5 hour trip. The person in the front desk said try to come back at 12. When we came back at 12 pm we were able to check in. When we came to the room It doesn't look like what we saw in the picture. It's small and smelly. The bathroom is smelly, and the water preassure is too weak for you to take a bath. I also noticed that a towel was improvised as a blanket lol. It doesn't look like what I saw in their picture. When we went to sleep, the bed was very itchy. I guess it's from the bed cover. It looks like it was not changed at all. At night we ordered lechon kawali but it just taste like fried pork, it does not taste like lechon at all. The location is not easy to find too. Its very far from restos. Think twice if you want to try booking here.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is better than I thought.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

clean room, no rugs in the shower, small blanket

No internet in the room and staffs are not friendly , but close to the market and mall. If you think of using this hotel make sure you have the address, not all taxi drivers know this hotel.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Seri

Liked: Cleanliness, staff & service
エアコンの音がうるさかった。 また、シャワーの水量が少なかった。
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Cherill

Disliked: Staff & service, property conditions & facilities

Water heater NOT working

We stayed at this hotel where no hot water, I called the staff to check our washroom instead the room boy gave us a water heater and a pale to use instead because water heater is not working. Ridiculous !!
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good. No hot water and nothing within walking distance. Very little food available at the restaurant.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

DH

Disliked: Room comfort
야간 비행기 타고 와서 새벽에 잠깐 눈 붙일 수 있는 곳입니다 시설은 큰 기대를 하지 마시길
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The price was right, the property was nice and the staff were friendly.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Alan

I was immediately disappointed, having spent a few years returning to this hotel due to its proximity to the golf course, to find that the restaurant was closed during the day when previously it had been open all day. It was a nice place to sit, meet others and have a snack and a drink. I think this cost cutting exercise will come back and bite them in the face! Also they had to deal with two very large cockroaches in my room and the shower was a very light trickle. Even the staff wer3nt as friendly as they have been in the past, although generally pretty good. I shall consider other options when I next return.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel but only the location is a bit hard to find..
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
Hotellet ligger lite avskilt, är betonggolv förutom i badrummet, det lilla fönster som finns släppte nästan inte in något ljus så det blev lite bunkerkänsla.. å andra sidan var det ganska billigt så man får väl räkna med lägre skick då
Stayed 1 night in Oct 2018
Verified

6/10 Okay

YOUNGEUN

Liked: Cleanliness, staff & service

가성비 중

물이 따로 제공되지 않음, 택시를 불러주기도 하지만 따로 택시를 탈 곳이 마땅치 않음. 물을 제공하지 않음. 아침에 공사소리와 닭우는 소리가 매우 잘 들림. 화장실 바닥이 매우 미끄러우며 변기 물이 잘 내려가지 않음. 비행기시간으로 인해 잠시 이용한다면 추천하지만 연박으로는 비추천
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Cost performance is really good

Cost performance is really good. Very close to the airport. Friendly employees and nice restaurant.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Jezreel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome view of mayon

It was an awesome hotel. Great to be back in nature! Staffs were awesome specially ate Paula and Jonathan!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small but overall, its still a good hotel situated near the Mactan International Airport. Breakfast was also good.
Stayed 1 night in Jun 2018