Plantation Bay Resort and Spa

5.0 star property
VIP Access

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Photo gallery for Plantation Bay Resort and Spa

Aerial view
Kayaking
Special Offer Long-Stay Package: Beachside One-Bedroom Suite | Living room | Flat-screen TV, ping pong
4 restaurants, breakfast, lunch, dinner served; international cuisine
Zen Tranquility Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • On private beach

Explore the area

Map
Marigondon, Mactan Island, Lapu-Lapu, Cebu, 6015
  • Gaisano Grand Mall Mactan
    ‪5 min drive‬
  • Jpark Island Waterpark
    ‪6 min drive‬
  • Mactan Marina Mall
    ‪13 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Friends-and-Family Room

  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

Special Offer Long-Stay Package: Ground-Floor Beachside Room

  • Water view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Upper-Floor Beachside Room- Midnight Arrival Plan (Check- in from 11PM, with 8PM late Check- out)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Deluxe Room

  • Water view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Upper-Floor Beachside Room

  • Lagoon view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Ground-Floor Beachside Room

  • Water view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Zen Tranquility Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Special Offer Long-Stay Package: Beachside One-Bedroom Suite

  • Water view
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Plantation Bay Resort and Spa

Family-friendly beachfront location with 4 outdoor pools
Catch some rays on Plantation Bay Resort and Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Plantation Bay Resort and Spa offers 255 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

A private beach, an outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Plantation Bay Resort and Spa. During your stay, you'll be close to Jpark Island Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Kilimanjaro Kafe, one of the property's 4 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with thalassotherapy, body wraps or reflexology at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • 10.6 mi (17 km) from Magellan's Cross and 12.5 mi (20.1 km) from SM Seaside City Cebu
  • Airport and shopping centre shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Plantation Bay Resort and Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This beach resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this Lapu-Lapu resort.

Kilimanjaro Kafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Fiji Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Palermo – This restaurant only serves dinner. Open selected days.
Route 66 Diner – This restaurant serves breakfast and lunch. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Fiji Restaurant
  • Kilimanjaro Kafe
  • Palermo
  • Route 66 Diner

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Water skiing
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plantation Bay Resort and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 200.00 per person (one-way)
  • Airport shuttle fee per child: PHP 200.00 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Plantation Bay Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Plantation Bay Lapu Lapu
Plantation Bay Lapu-Lapu
Plantation Bay Resort Lapu Lapu
Plantation Bay Hotel
Plantation Bay Resort And Hotel Lapu Lapu
Plantation Bay Resort And Spa Cebu Island/Mactan Island
Plantation Bay Resort Spa
Plantation Bay Spa Lapu Lapu
Plantation Bay Resort and Spa Resort
Plantation Bay Resort and Spa Lapu-Lapu
Plantation Bay Resort and Spa Resort Lapu-Lapu

Plantation Bay Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Mchale, kent

Disliked: Staff & service
we have 3 months old baby and toddler and we ask for complimentary late check out atleast 30 mins so we can pack and get ready but they told us no. they even charge a 4years old in their breakfast. we cant use phone in any restaurant while people around us are WAY TOO LOUD. this resort cater foreigner only
Stayed 1 night in Feb 2025

10/10 Excellent

Delfino

Stayed 2 nights in Jan 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re happy for staying In Plantation Bay
Stayed 3 nights in Feb 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

This is never a 5 star hotel.

Our experience was not good. Despite booking a King size bed we found we were given two double beds. No King size beds available. The restaurants were snack bars and cafes. No bars, evening drinks in the main cafe only. Most of the food items we tried to order ‘were out of stock, Sir’. We tried all the restaurants Kilamanjaro, Fiji Japanese and Route 66 diner. All the food was very average but had 5 star prices. Food just about OK. Breakfast for me was eggs and omelette on toast every morning because the Mexican breakfast, Chinese breakfast then next day Italian breakfast were honestly terrible. Would have been nice for a proper international buffet? All the staff were polite and friendly but they had no authority to make simple decisions….just sorry Sir. We tried to get our late check out that we requested on check in, sadly they told us sorry the hotel is busy we can’t do that? When I spoke with the duty manager he just told me he was very sorry but we could extend for a few extra hours with a Php 3000pesos plus fee? No thanks ..everything seemed too much trouble. I can’t understand why this hotel has a five star rating? When I asked the check out staff they told me it was the owner that gave it that rating. If this was given truthfully an average 3 star rating it would be correct. It wouldn’t ever achieve a 5 star hotel from a International auditor. Don’t waste your holiday or money booking here…try one of the main named 5 star hotels. Check out the other poor reviews?
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort. We enjoyed it even if we only stayed on a short amount of time.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kare kare ever!

Best resort I’ve been to. Food was awesome. Everything about it was amazing. Memorable experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for vacation
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely resort in Mactan

Stayed 1 night in Jan 2025

6/10 Okay

Yasuo

Stayed 1 night in Jan 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort and high quality customer service

It was an amazing experience at Plantation Bay and any feedback I have does not reflect a negative view but for awareness. The no tipping policy is great and even without it the service is top notch. Very impressive. The food options feel somewhat limited and I wouldn’t say I would stay for the food. The best aspect of the food was the morning buffet and there are so many options and a theme each day changes. I would have preferred to have some more casual options with lower price points but you do get quality food at a higher cost. There is not a microwave in the rooms so any left overs had to be heated up in the children’s play area.
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful room on the lagoon a dip through the saltwater pool to get to one of the best hotel pools anywhere. I really enjoyed my short stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff very dedicated and motivated. The place is quite good for relaxation . I dont like some of the restaurants they are closed in some days.
Stayed 1 night in Jan 2025

10/10 Excellent

Enrilen Pioquinto

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

kento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and customer service was fantastic.
Stayed 4 nights in Jan 2025

8/10 Good

Leilanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a lot of things to do and places to eat
Stayed 3 nights in Jan 2025

10/10 Excellent

DWAYNE, VICTORVILLE

Stayed 4 nights in Dec 2024

10/10 Excellent

Bronwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff and property are wonderful. The pools could be cleaned a bit more but we enjoyed the lagoon and paddle boarding. Food options were not great, portions were small and often the descriptions did not match the meals. I highly recommend use of the spa facilities as the treatments are relaxing and the staff is great. A bit more ease in transportation would be great, more shuttle time options. Overall recommend anyone to this resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan T.

Stayed 3 nights in Nov 2024

6/10 Okay

Ralph

Stayed 5 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Epic Resort Property...

Having stayed at all inclusive and or resort properties on 6 continents, I can say this was one of, if not the best. It is not all inclusive, and can be considered expensive for South East Asia, but it was well worth the price. It was less money per night than the Hilton Saigon Executive Lounge Floor, and offered more amenities. The staff are exceptional, and are the main reason I rTe this gorgeous proprty so high. Great rest and relation befor the long journey back to Boston. The spa was epic. Infrared sauna, steam, salt and fresh water hot and cool spa pools and amazing massage offerings. Leaving for my flight relaxed and pain free. Highly recommend Plantation Bay Resort & Spa.
Stayed 4 nights in Dec 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
The restaurants are bad they serve all the same food. No thanks wont come again.
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to go to. Staff aways very helpful. My son was a little eick and the nurses on site did erything that i could have possible adked for.at no charge. Thank you Plantation Bay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenecar

Stayed 1 night in Nov 2024