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Occidental Las Palmas

4.0 star property

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Photo gallery for Occidental Las Palmas

Junior Suite | Minibar, in-room safe, desk, laptop workspace
Rooftop terrace
Exterior
Local cuisine
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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León y Castillo, 244, Ciudad Jardin, Las Palmas de Gran Canaria, Las Palmas, 35005
  • Place, Doramas Park
    ‪1 min walk‬
  • Place, San Telmo Park
    ‪4 min drive‬
  • Place, Las Canteras Beach
    ‪6 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 Adults + 1 Child)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Occidental Las Palmas

Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff assistance are on-site.
Occidental Las Palmas offers 70 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Occidental Las Palmas. During your stay, you're just a quick walk from Doramas Park. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at Insay, a coffee shop that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Doramas Park and 13 minutes on foot from Las Alcaravaneras Beach
There's a restaurant on site. Public spaces have free WiFi. Meeting rooms and coworking spaces are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Occidental Las Palmas.

This 4-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Insay – This coffee shop specialises in local cuisine and only serves breakfast.
Stage Roof Top – This rooftop bar overlooks the ocean. Reservations are required. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 12 for children
  • A restaurant

Restaurants on site

  • Insay
  • Stage Roof Top

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 12 for children
  • Nearby parking fee: EUR 20 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Las Palmas Hotel
Occidental Las Palmas Las Palmas de Gran Canaria
Occidental Las Palmas Hotel Las Palmas de Gran Canaria

Occidental Las Palmas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 134 reviews
Rating 8 - Good. 43 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 2 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sabrina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel near sites, ocean and local transport. Very helpful staff. Excellent breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Jan 2026

6/10 Okay

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Room cleanness, Staff attention , breakfast deserves a 5 stars. We are currently staying on the seventh floor, and an activity is taking place on the eighth floor with music at a volume that prevents us from resting. This situation shows a lack of consideration for guests who only wish to rest after a long day. Such behavior is abusive and does not align with the level of service expected from an establishment of this kind.
Stayed 2 nights in Jan 2026

10/10 Excellent

Audur

Liked: Staff & service
Nice staff, location good and easy check-in and out. Nice hotel room
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Stayed 1 night in Aug 2025

10/10 Excellent

Marsha

Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The room spacious
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

E

Very disappointed the rooftop bar was vildes as it was highly advertised Effecirnt but no soul
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephen

Stayed 5 nights in Jan 2025

4/10 Poor

Kay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very smart, first impressions are good, the room nice and the bed is huge. The jacuzzi is broken, they are still advertising it as a facility. No one contacted me to say this was the case and suggested a refund if this was not to my liking, which it wasn't. However, I did luck out as they let me use the facilities at Santa Catalina just over the road. Far superier. I was told on Thursday there was a dance on the floor above me, I was on 7 th, dance on the sun deck 8th floor, until late on the Friday and Saturday. I wouldn't stop anyone enjoying themselves, so I accept it, but why was I not told before arrival and offered a refund as soon as they knew. It was like a hurd of elephants stomping. Kids sitting on the stairs, people screaching loudly. Like having a full blown nightclub in your room. It seems it happens often, I was there for 6 nights, and it happened on 2 nights. The noise was deafening in my room and continued at that volume until midnight. I was told it would stop at 11 pm, so sat in the lobby until then. It continued past 23.00 and 23.30 as I had no idea when or if it would stop. i got very upset, especially knowing the next night would be even later. Goodness knows when it would end. Took my bedding to the lobby and tried to sleep there What I bought was room to sleep in, a roof terrace and jacuzzi. 1 out of 3 Sme because the breakfast was really good with different stuff every day The room was clean and well equipped, and the staff were lovel
Stayed 6 nights in Jan 2025

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary decorated room with a fantastic floor to ceiling view of the town. The door to the toilet however was was trendy but not great. The Salsa on the roof bar on Saturday was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip T S Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

Excellent staff. Here on a medical emergency. Family member critically ill in hospital. I am the only family member here .The reception staff have gone above and beyond. I will be forever grateful for the kindness that have shown me
Stayed 4 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations!

Very well kept rooms and clean. The king bed was firm and the pillows soft which we appreciate. The thermostat is eco friendly and we needed help to cool the room. The temp doesn't go lower than 24.5 C but it was very comfortable. Reception, housekeeping and breakfast staff were helpful and kind! Breakfast options were incredibly immense & you could special order as well. Would definitely stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant!
Stayed 1 night in Jan 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing, and location was great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Bryn

Liked: Cleanliness, staff & service

Lovely Staff but....

First of all, without exception the staff were absolutely charming. The hotel itself was a bit disappointing. The room had this bizarre setup with an 'Open Plan' ensuite - shower and toilet with glass doors opening into the room, screened by a sink and mirror. Not much privacy if a couple needed it! Also the shower door wasn't secure so a big pool of water outside the door resulted after each use! Room generally a bit tired. The roof terrace was a disappointment. There was a bar there but never saw it open. The sunbeds and loungers were generally squashed into each corner of the L-shaped floor area. There never seemed to be tidied up whilst I was there. The hot tub was OK but so much more could be made of the roof area to make it more attractive to guests. Staircase was a trip hazard as the vinyl covering was coming apart in places - obviously an ongoing problem judging from visible repairs One of the lifts was making a dreadful sound as it went from 4 to 6. I stopped using it!! The breakfast buffet was good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

George

Stayed 1 night in May 2023