See all properties

Virgin Hotels Las Vegas, Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for Virgin Hotels Las Vegas, Curio Collection by Hilton

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Breakfast meal
55-inch LCD TV with cable channels, TV, Netflix
Minibar, in-room safe, laptop workspace, blackout curtains
55-inch LCD TV with cable channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
4455 Paradise Rd, Las Vegas, NV, 89169
  • Thomas and Mack Center
    ‪13 min walk‬
  • T-Mobile Arena
    ‪4 min drive‬
  • Las Vegas Convention Center
    ‪4 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪6 min drive‬

Room options

View all photos for Grand Suite, 1 King Bed (Ruby, Strip View, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Suite, 1 King Bed (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible (Ruby, Strip View, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed, Hearing Accessible (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Strip View, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Ruby, Chamber, Mob/Hearing Accessible)

55-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed, Roll-in Shower (Ruby, Chamber, Mob/Hearing Accessible)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Strip View, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed (Resort, Strip View, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed (Resort, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Resort, Chamber, Roll-In Shower)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Mobility Accessible (Resort, Chamber, Roll-In Shower)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Resort, Strip View, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Hearing Accessible (Resort, Strip View, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Canyon, Oasis, Chamber)

Suite, 1 King Bed (Canyon, Oasis, Chamber) | Minibar, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed (Canyon, Oasis, Chamber)

  • 123 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Ruby, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Suite, 1 King Bed (Ruby, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Hearing Accessible, Corner (Ruby)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 1 King Bed, Hearing Accessible, Corner (Ruby)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Corner (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 1 King Bed, Corner (Ruby, Chamber)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Resort, Chamber, Bathtub)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Mobility Accessible, Bathtub (Resort, Chamber, Bathtub)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Resort, Chamber, Roll-In Shower)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible (Resort, Chamber, Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Resort, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Hearing Accessible (Resort, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Resort, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds, Hearing Accessible (Resort, Chamber)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort, Chamber, Strip View)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds (Resort, Chamber, Strip View)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds (Resort, Chamber)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds (Ruby, Strip View, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Suite, 2 Queen Beds (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Ruby, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds, Hearing Accessible (Ruby, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds (Ruby, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Suite, 2 Queen Beds (Ruby, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort, Dog, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed (Resort, Dog, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Strip View, Dog, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed (Resort, Strip View, Dog, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort, Dog, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds (Resort, Dog, Chamber)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (Canyon, Grand Chamber)

Deluxe Suite, 1 King Bed (Canyon, Grand Chamber) | Living area | 55-inch LCD TV with cable channels, TV, Netflix

Deluxe Suite, 1 King Bed (Canyon, Grand Chamber)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed (Ruby, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner (Opal, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Room, 1 King Bed, Corner (Opal, Chamber)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible, Corner (Opal, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Room, 1 King Bed, Hearing Accessible, Corner (Opal, Chamber)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa)

Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa) | Living area | 55-inch LCD TV with cable channels, TV, Netflix

Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed (Opal, 1 Story)

Terrace/patio

Deluxe Villa, 1 King Bed (Opal, 1 Story)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story)

Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story) | Living area | 55-inch LCD TV with cable channels, TV, Netflix

Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Dog, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed (Ruby, Dog, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Corner (Ruby, Dog, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Suite, 1 King Bed, Corner (Ruby, Dog, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Queen Beds (Ruby, Dog, Chamber)

Minibar, in-room safe, laptop workspace, blackout curtains

Grand Suite, 2 Queen Beds (Ruby, Dog, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)

Treasure Island - TI Las Vegas Hotel & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, (28462)
The price is €217
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Treasure Island - TI Las Vegas Hotel & Casino

About this property

Virgin Hotels Las Vegas, Curio Collection by Hilton

Luxury resort with 7 restaurants and casino
Along with 7 restaurants, this resort has a casino and 4 bars/lounges. Valet parking is free. Additionally, a fitness centre, a poolside bar and 3 coffee shops/cafes are on-site. Change of bedsheets is available on request
Virgin Hotels Las Vegas, Curio Collection by Hilton offers 1503 accommodations with minibars and laptop-compatible safes. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the resort include a fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of Virgin Hotels Las Vegas, Curio Collection by Hilton's great location. During your stay, you'll be within walking distance of Thomas and Mack Center. Free valet parking, 7 restaurants and 4 bars are available.
  • Free valet parking and self-parking
  • Enjoy American cuisine at One Steakhouse, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Just a 2-minute drive from Thomas and Mack Center and a few minutes from T-Mobile Arena
  • Dogs welcome for a fee (restrictions apply)
Virgin Hotels Las Vegas, Curio Collection by Hilton offers its guests a fitness centre and a seasonal outdoor pool. There are 7 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar.

There's an onsite business centre. A casino, spa services, and a sportsbook are also featured at the luxury Virgin Hotels Las Vegas, Curio Collection by Hilton. Free self parking and valet parking are available. A complete renovation of Virgin Hotels Las Vegas, Curio Collection by Hilton was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Las Vegas resort.

One Steakhouse – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Nobu – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Chow Fun – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kassi Beach House – This poolside restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Kitchen at Commons Club – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 7 restaurants
  • A poolside bar

Restaurants on site

  • Chow Fun
  • Kassi Beach House
  • Kitchen at Commons Club
  • Nobu
  • One Steakhouse

Things to do

  • 50 gaming tables
  • 650 slot machines
  • Casino (60,000 square foot of space)
  • Concerts/live shows
  • Gym
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The name used to book the reservation must match the one used by the guest at check-in, along with matching photo identification. This property does not accept name changes for existing bookings.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The swimming pool hours of operation vary with the season.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 6:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock
Hard Rock Hotel & Casino
Hard Rock Hotel & Casino Las Vegas
Hard Rock Las Vegas
Hard Rock Hotel Casino Las Vegas
Hard Rock Hotel Casino
Hard Rock Casino Las Vegas
Hard Rock Casino
Hard Rock Hotel Casino
Virgin Hotels Las Vegas Curio Collection by Hilton
Virgin Hotels Las Vegas, Curio Collection by Hilton Resort
Virgin Hotels Las Vegas, Curio Collection by Hilton Las Vegas

Virgin Hotels Las Vegas, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4499 out of 7042 reviews
Rating 8 - Good. 1323 out of 7042 reviews
Rating 6 - Okay. 606 out of 7042 reviews
Rating 4 - Poor. 326 out of 7042 reviews
Rating 2 - Terrible. 288 out of 7042 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer, Larkspur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Mar 2025

10/10 Excellent

Sherwin

Stayed 2 nights in Mar 2025

2/10 Terrible

Joel

Stayed 3 nights in Mar 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time there! Lovely!
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

delicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite day ever!

We had an amazing stay. The hotel room was so nice and comfortable. The views from the 16th floor or absolutely gorgeous. The restaurants inside of the hotel had delicious food and we were in a great location. Thank you for the great hospitality!
Stayed 2 nights in Feb 2025

10/10 Excellent

Stafford

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Jason, steubenville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room smelled bad like smoke they charged me for something i didn't do or use it was bad from the minute i valeted my car they couldn't give me a bell cart it was a horrible experience i will never stay there again
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option off the strip. 20 min walk to the strip and 30 minute walk to the Sphere and we felt safe the entire time. The hotel is in great shape. At checkup we were offered an upgrade to a suite in the Ruby Tower for $43 and we took it and we’re glad we did, the BR, LR and BR were huge (750’ room). The 2nd floor gym and coffee/juice bar were excellent and very convenient. Highly recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Rosario

Stayed 2 nights in Mar 2025

10/10 Excellent

Kamaldeep

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property
Stayed 4 nights in Mar 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel for the price
Stayed 2 nights in Mar 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated and updated nicely. I loved the room and the bathroom/shower (a hotel shower with a rainfall showerhead AND handheld wand really is high on the list for me). The lighting all being controlled from the room entry and by the bed was also great. Spacious and modern.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the new look of this hotel... has a simple clean look... restaurants are ok, service is great but the food can use a little better flavor. We tried kasibeach and lucias restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Stayed 1 night in Mar 2025

8/10 Good

Sherry

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As long as you stay on property, it’s very nice. Not in the best neighborhood though.
Stayed 1 night in Mar 2025

10/10 Excellent

Willie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great
Stayed 2 nights in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
While the hotel is lovely - and the restaurants are wonderful - the staff is not welcoming at all. We stayed in the Ruby Suite Tower - there was staff at the front desk and concierge, and of the many trips we walked through this area, not once were we greeted by staff - many of whom appeared to have free time on their hands. We were told there was a heated pool - pool areas was closed. This was disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Franciscoe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room sheets and blankets could be way better
Stayed 4 nights in Dec 2024

10/10 Excellent

Travis

Stayed 2 nights in Mar 2025