27 Sep 2020 by Melissa Crew Leader
Dear Noelle, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very thrilled to have you with us again on your next visit to Lausanne. Best regards, Melissa Crew Leader
7 Mar 2020 by Moxy Lausanne City
Bonjour, Nous vous remercions d'avoir pris le temps de nous noter. C'est un plaisir de vous acceuillir au Moxy Lausanne City. Vos appreciations seront partagés avec tout le reste de l'équipe. Au plaisir de vous revoir prochainement dans notre hôtel.
27 Feb 2020 by Moxy Lausanne City
Thank you for choosing the Moxy Lausanne City for your recent travels to Lausanne. On behalf of the entire hotel team, we want to thank you for sharing your feedback. We look forward to serving you again soon!
31 Jan 2024 by Mario Crew Leader Ops & Crew
Chère Marine, Nous sommes ravis de recevoir votre commentaire positif ! La satisfaction de nos clients est notre priorité, et nous sommes reconnaissants de savoir que vous avez passé un agréable moment parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Lausanne. Nous serons ravis de vous offrir une expérience aussi agréable, voire meilleure, lors de votre prochaine visite. Merci encore pour vos commentaires positifs et à bientôt !
31 Jan 2024 by Philippe Captain
Dear Jessica,Thank you for choosing Moxy Lausanne City for your stay, and we're delighted to see that you rated us a perfect 5 out of 5! Your feedback is highly appreciated, and we're thrilled that you had a positive experience.We strive to provide excellent service, and your satisfaction is our greatest reward.We wish you a year filled with joy, prosperity, and unforgettable moments. Thank you once again for choosing Moxy Lausanne City, and we look forward to welcoming you back in the future.Best wishes,PhilippeCaptain & Crew
14 Dec 2023 by Philippe Captain
Dear Cornelia,Thank you for choosing Moxy Lausanne City for your stay. We appreciate your feedback and would love to know more about your experience to ensure we continue to improve.We hope your end-of-year season is filled with joy and happiness. If there's anything specific you'd like to share with us regarding your stay, please feel free to reach out. We're here to make every guest's experience exceptional.Wishing you a wonderful holiday season and a Happy New Year!Best regards,PhilippeCaptain and Crew
13 Nov 2023 by Mario Crew Leader Ops
Dear Philipp, Thank you for taking the time in sharing your recent experience with us. I am very to see that your stay wasn't to your satisfaction. Please allow me to express my sincere apologies. It would be very much appreciated if you could contact us to better understand what we could've improved during your stay. Our commitment is to provide a super customer service and it is always sad to learn that we couldn't achieved it. We hope to you will give us the chance to serve you better in the future. In the meantime, we are always here to receive any feedback you may have. Kind regards,
1 Aug 2023 by Philippe Captain
Dear Lia,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the excellent service and fantastic ambiance at Moxy Lausanne City. Our Crew takes great pride in providing top-notch experiences for our guests, and it's truly rewarding to know that we succeeded in meeting your expectations.Your kind words are a great encouragement for us to continue delivering exceptional hospitality and ensuring that our guests have a memorable stay. We hope you had a fantastic time with us, and we look forward to welcoming you back to Moxy Lausanne City in the future.Warm regards,PhilippeCaptain & Crew
23 Aug 2023 by Moxy Lausanne City
Dear Nina,Thank you for your 4 stars review. We hope to see you again soon!Best regards,
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Moxy Lausanne City also features a fitness centre, a front desk safe, and a lift. This 3-star Lausanne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Moxy Lausanne City offers 113 accommodations with blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Moxy Lausanne City has 2 restaurants on site.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
