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Mercure Leeds Parkway Hotel

3.0 star property

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Photo gallery for Mercure Leeds Parkway Hotel

Indoor pool
Staircase
Desk, iron/ironing board, free WiFi, bed sheets
Property grounds
Garden view

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Otley Road, Leeds, England, LS16 8AG
  • Place, Golden Acre Park
    ‪1 min walk‬
  • Place, Breary Marsh
    ‪6 min walk‬
  • Place, Headingley Golf Club
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

7.2 out of 10
Good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed, Garden View

Privilege, Room, 1 Double Bed, Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Garden Side)

Standard Room, 1 Double Bed (Garden Side) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (Garden Side)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Garden side)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (Garden side)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Leeds Parkway Hotel

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Change of towels is available on request
Mercure Leeds Parkway Hotel offers 118 accommodations with a hairdryer and an iron/ironing board. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Mercure Leeds Parkway Hotel, you'll be within walking distance of Cookridge Hall Golf Club. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves international cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, Swedish massages or reflexology at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by car from University of Leeds and 12 minutes from First Direct Arena
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Leeds Parkway Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Mercure Leeds Parkway Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Leeds hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Brasserie – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 10 January and 30 June.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some wind energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Leeds Mercure Hotel
Mercure Hotel Leeds
Mercure Hotel Leeds Parkway
Mercure Leeds Hotel
Mercure Leeds Parkway
Mercure Leeds Parkway Hotel
Mercure Parkway
Mercure Parkway Hotel
Mercure Parkway Hotel Leeds
Parkway Leeds
Mercure Leeds Parkway Hotel Leeds
Mercure Leeds Parkway
Mercure Leeds Parkway Hotel Hotel
Mercure Leeds Parkway Hotel Leeds
Mercure Leeds Parkway Hotel Hotel Leeds

Mercure Leeds Parkway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 128 out of 619 reviews
Rating 8 - Good. 236 out of 619 reviews
Rating 6 - Okay. 157 out of 619 reviews
Rating 4 - Poor. 53 out of 619 reviews
Rating 2 - Terrible. 45 out of 619 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Welcoming

Welcoming staff and a lovely environment to be in.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room

Lovely hotel, convenient location, good fitness centre and spacious room
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the hotel to stay in Leeds for our Christmas party, it was easy to find and the room was really nice
Stayed 1 night in Dec 2021
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful and Peaceful stopping place

This hotel was a very useful place for our stay, one downside was the extra we paid for breakfast (£11 each). We found a PH nearby that served all-day breakfast at an affordable price. The room size and its amenties was good. Glass shower door of our ensuite was stiff to close and felt we we going to break it each time we used it. Otherwise, everything else was okay.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

B

Liked: Staff & service, amenities, property conditions & facilities
The surroundings are so beautiful and felt your were away in the countryside.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay needs much improvement

Very outdated hotel, needs a lot of attention! Wasn’t clean with the counters and remote control sticky !! 😵‍💫 Very loud guests, and hallways are used as a running track for people ! The lift mechanics were very loud when In use making it hard to sleep especially on the top floor as people come and go ! Guests not wearing masks (when now mandatory) and they weren’t asked to do so either … Really disappointed in the hotel given it’s brand and any I have stayed At before have been great this one was far from decent - stay at a premier inn ! Better value and cleanliness !! And welcoming !
Stayed 1 night in Dec 2021
Verified

6/10 Okay

neil

Liked: Staff & service, amenities
the rooms need a bit of attention(paintwork and wood surround)but overall quite a nice room.really nice bed.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Janan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Terrible stay, booking screwed up, rooms allocated to two guests at same time, room leaking water from the ceiling, toilet not flushing and bathroom dirty. Other than that is was lovely.......staff tried to sort all issues out but despite their friendly nature you can't polish a turd and this hotel desperately needs refurbishment.
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it

Hole in Bath, room filthy, cob webs, absolutely disgusting. Doorway into the next room so they could come and go into our room.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Austine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room and corridor filled with mold

This is one of the worst experience of a hotel that I've had for a long time. My wife couldn't breath due to the overly strong smell of mold in the room, it was overpowering. We got another room, it did not have the same terrible smell of mold, but it was also mot a pleasant one either. Even the pictures along the corridor was filked with damp and mold, unbelievable.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 1 night. Smooth check in. Lovely hotel. Room was fine, clean and comfortable. Would stay here afain if in the area
Stayed 1 night in Nov 2021
Verified

6/10 Okay

ANIL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs refurbishment.

Stayed in Room 422. Bed was comfortable and slept well until the fire alarm went off at 5.30am!!! Rest of furniture in the room was very dated and scuffed. Lamps in room all lose and may be a risk of falling off. Shower was absolutely terrible and dribbled out at very low pressure and if you had a bath it would take ages to fill it.... so didn’t bother. Toilet wouldn’t flush properly. Something was clearly wrong with plumbing as each time you turned on hot taps lots of noise and then water would spit out and then reduce to a trickle. Booking in and checking out was nice and quick. Staff were polite. It’s not a hotel I would stay in again as it’s so dated and clearly needs a refurbishment.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Camilla

Liked: Amenities
Disliked: Property conditions & facilities
It was a convenient location for visiting our daughter in Leeds and we were able to make use of the gym and pool. The hotel itself was tired and in need of updating but we had a good stay there.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

⭐️⭐️⭐️⭐️⭐️

All Good
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
Said 1 double 2 singles , got 1 double sofa bed . So I child had to sleep in with mum .
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Lom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cleanliness is an issue here.

Room was not well maintained with broken light switch and gaffa tape on the heat towel rail securing the electrical wiring. Broken shower head and also spiderwebs in the mens changing room in the Spa area. Had to sift through the plates and bowls during breakfast as majority of them were dirty - some filthy. Cups also with some having the distinctive "coffee ring" on the inside. Leads me to believe the dishwasher is not very good and the staff don't check or clean plates/ tableware. Cooked breakfast was (once I found a clean plate). Not going to talk about the cold breakfast.. Also booked for a family room (1 doible, 2 singles) and got only a double bed with a single fold out bed. Not impressed. Although was told by Staff that This is Hotels.com/ fault as they do not have such a room? Anyway, not going to blame the reception staff - not theif fault and they were very helpful and tried to resolve the issue as best they could.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Shani

Liked: Staff & service

Mercure with a charming bar

Was a bit apprehensive after reading cleanliness related poor reviews. Our room was clean once we got in ( had to try a couple of cards before being let in by someone with a master key). Bar is charming. Staff friendly and the recommendation for a nearby Italian restaurant was excellent.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting companies hotels .com & Mercure

What a shambolic unorganised pxxs up.in a brewery both the hotel company and hotels .com run. It was impossible for me to speak to anyone for a whole week prior to my visit, either from the hotel company or hotels .com . Their customer service is non existent and their contact numbers a total waste of time. I was visiting Leeds to see a girlfriend who had to cancel due to a client of hers being infected with Covid 19 , my attempts to speak to someone and cancel my booking where unbelievable, I tried for a week to contact both the hotel and hotels.com to no avail. I shall never use either of these companies ever again
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Awful, avoid at all costs!
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness in room not great. Cup left over from previous visitors covered with coffee. Our room was not attended to. Only small double bed as opposed to King size. Privacy appalling! We could hear everything in the next rooms. We could see close into our neighbors' rooms. Our room was adjacent to public space. Shower not high enough up on wall.
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Luke

Disliked: Cleanliness, property conditions & facilities

Just A Roof Over Our Heads, And Barely That

We were staying for a wedding at another nearby venue. I attempted to contact the hotel about early check in ahead of time, but got no response. When we arrived parking was plentiful and reception were helpful and took our bags and held them safely until we arrived back to check in later that night. On getting to the room it was shabby and run down. There were holes in the ceiling (from previous light fittings or similar), dead bugs in the bathroom and excrement left in the toilet. The window was open so the room was very cold. Despite turning off all taps there was the constant sound of dripping water from the bathroom pipes, and loud noises outside meant we did not get a comfortable nights sleep. On check out I was told there was a 2 pence amount outstanding on the room (despite it being fully paid in advance via Hotels.com). They seemed to think they were doing me a favour by not charging this. It took a lot of willpower not to complain there and then, but at that point I just wanted to leave as quickly as possible. All in all a disappointing experience. We only needed a roof over our heads for a night, and the hotel did provide this; but in reality it was this and not much more.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

A tired hotel but great location and staff

Previous reviews refer to the hotel as being dirty, I'm not sure this is necessarily the case, I think it is more that the hotel is starting to look very tired and in need of some TLC. We stay in the dog friendly rooms which perhaps are more worn than others. the location is however great (particularly with a dog) and I cannot fault how friendly the staff were. The breakfast roll and pastry we had were also very good (I had to volunteer to pay for these when I checked out otherwise they would have been FOC).
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities

Friendly staff but needs improvement

Staff friendly, welcoming checking and hotel OK for price. 2 night stay and no attention to my room when I was away during the day meant no bed made, no coffee replenishment. Not fussed about bed but had to go to reception for coffee, sent to bar and they had to scrabble to find some and could only give me 1 milk stick as that's all they had. Sorry to see breakfast served under a heat lamp in this day and age. Must add to wastage and food quality is poor from this. Possibly they feel this is quickest as near airport but I would rather wait and not have my eggs solidified under a lamp and inedible black pudding turned to ice hockey pucks. Ate in both nights and was good but each time the order missed out on something which I admit I did not raise as I couldn't be bothered. Cheap and possibly what you get for the money but next time I'll pay a bit more elsewhere.
Stayed 2 nights in Sep 2021