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The Grand Hotel Leicester by The Unlimited Collection

4.0 star property

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Photo gallery for The Grand Hotel Leicester by The Unlimited Collection

A grand staircase with a patterned carpet, leading to a high ceiling with a chandelier.
A spacious lobby with high ceilings, ornate columns, and a chandelier. There are seating areas with sofas and chairs, and a reception desk in the background.
A grand hotel facade with a symmetrical design, large windows, and a central entrance.
A hotel lobby with a bar area, seating arrangements, and a staircase.
A bar area with a long counter, multiple bar stools, and a chandelier.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
Granby Street, Leicester, England, LE1 6ES
  • Place, Curve Theatre
    ‪4 min walk‬
  • Place, Highcross Shopping Centre
    ‪6 min walk‬
  • Place, De Montfort University
    ‪7 min walk‬
  • Airport, East Midlands (EMA)
    ‪40 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with two beds, a small table, a chair, a desk, and a large window with curtains.

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a large bed, a bench, a robe rack, and a small table.

Superior King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room with Sofabed

A hotel room with a large bed, two armchairs, a small table, and a sofa.

Family Room with Sofabed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Room with Sofabed

Grand Room with Sofabed | Desk, iron/ironing board (on request), free cots/infant beds, free WiFi

Grand Room with Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board (on request), free cots/infant beds, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Grand Hotel Leicester by The Unlimited Collection

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and conference space.
The Grand Hotel Leicester by The Unlimited Collection offers 104 accommodations with coffee/tea makers and a hairdryer. 30-inch Smart televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Leicester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at The Grand Hotel Leicester by The Unlimited Collection, you're just a quick walk from The Little Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 10 meeting rooms
  • On-site recreation includes a gym
  • Steps from The Little Theatre and 4 minutes on foot from Curve Theatre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 10 meeting rooms available. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly The Grand Hotel Leicester by The Unlimited Collection. Parking is available for a fee.

This 4-star Leicester hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
O. W. Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • O. W. Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19 per person
  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester

The Grand Hotel Leicester by The Unlimited Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 78 reviews
Rating 8 - Good. 15 out of 78 reviews
Rating 6 - Okay. 3 out of 78 reviews
Rating 4 - Poor. 6 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, fab and easy stay at the Grand Hotel - will definitely return.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely experience from start to finish—kind and courteous staff and nice, clean, comfortable rooms. Beautiful hotel as well!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable room, and an incredible breakfast, all of the staff are exceptionally welcoming and helpful. Highly recommended, we will definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room, good facilities, friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel room, and lovely history. 10/10 would recommend staying here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent the staff were very welcoming, friendly and professional. Very spacious and clean hotel. The breakfast was very good and I highly recommend this hotel if you want a stay over in Leicester.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our Stay The staff absolutely super could not do enough, situated ideal for the Curve theatre, Breakfast was good , The room was spotless all in all a very pleasant stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay,staff where friendly and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, didn't drive or had breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service
The food was very good. The bar staff excellent. Front staff were accommodating and thoughtful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good but a bit expensive
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely newly refurbished room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with all it's history lovingly and sympathetically included in its design. The staff were brilliant- friendly, welcoming, and went above and beyond for my partners Birthday, which was the reason for our stay. The room was spotless, well laid out, and the amenities were of a high standard. If we ever visit Leicester again, this would be my first choice of hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly during check in, ensuring you had everything you required. Hotel environment was stunning. Everything from furniture style to colours used. Rooms were exceptional. Bed was so comfortable! Amenities in the room were
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous brand new refurbished hotel. Our room was very spacious and quiet. The bed is extremely comfortable and all staff very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good, just wish the rooms had a thermostat/AC
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service
Friendly staff. Clean and spacious rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished hotel. Setting standards for others to follow not only in quality of room but also service. A couple of hiccups but all covered well. Will definitely return here on my next trip!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Room was clean, newly refurbished and very nicely furnished and decorated, as was the rest of the hotel. The food was excellent and the bar service was great. The hotel had not long reopened after refurbishment, so there were a few teething problems during my stay, but the staff were friendly, helpful and resolved everything quickly. I had a very enjoyable and relaxing stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were truly the best I have ever encountered in a hotel: I called to say I would be late and was told not to worry in the least and that the most important thing was to drive safely. When I arrived, I wasn't sure where the hotel carpark was, called again and the duty manager came out to find me and guide me in. The bartender was fabulous helpful and polite and the night receptionist super helpful too. 11/10!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful regenerated old hotel building, having had a re-fit and re-opening Feb '26, floors 4 and 5 still in progress and presently no lift to all floors above reception area. Very helpful staff, beautiful bar and lobby area. Excellent room, maintaining high quality fixtures and fittings, en suite shower room, beautifully appointed and characteristically set across two levels. Old sash windows, could do with some interior double glazing to keep out noise from the high street. Nice size car park to rear (chargeable) although tight. Overall very pleasant stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Zhuo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is in city center. Overall condition is not a good as I saw on picture. Elevator is not working so we had to carry luggage to our room (staff did say they can help). The carpet in public area is old and has smell. Room is ok but noise isolation is poor. Car park is small and £10 overnight. Staff is polite. Breakfast is good.
Stayed 1 night in Apr 2026