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Berkshires Untold

3.5 star property
VIP Access

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Photo gallery for Berkshires Untold

Interior
Property video
Breakfast, dinner served; American cuisine, garden views
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • The Mount
    ‪7 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Bousquet Ski Area
    ‪10 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Standard Two Double

Standard Two Double | 1 bedroom, premium bedding, minibar, individually decorated

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | 1 bedroom, premium bedding, minibar, individually decorated

Standard King

8.8 out of 10
Excellent
(53 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Berkshires Untold

Lodge with free parking, in the vicinity of Shakespeare and Company
This smoke-free lodge features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. This individually decorated accommodation includes desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Berkshires Untold. During your stay, you'll be within walking distance of Kennedy Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at The Club Room
  • Full breakfast served daily for a fee
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Shakespeare and Company and 6 minutes from The Mount
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
The Club Room – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 709 reviews
Rating 8 - Good. 137 out of 709 reviews
Rating 6 - Okay. 53 out of 709 reviews
Rating 4 - Poor. 18 out of 709 reviews
Rating 2 - Terrible. 18 out of 709 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

catharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous decor, unique ambiance, excellent food and drinks.... I can't wait to return
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Karmen

Stayed 2 nights in May 2025

6/10 Okay

Sangeeta

Liked: Cleanliness, property conditions & facilities
We stayed for 1 night. It was okay. The complimentary coffee in the lobby in the morning was meh.
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived they gave us a key to our room. Upon opening the door it was clear this room hadn’t been cleaned from the previous stay. We returned to the lobby and they gave us a new room. This room also hadn’t been cleaned. This happened TWO MORE TIMES. When we finally got a clean room it looked nice but the motel is LOUD. The AC sounds like a freight train and there is no sound proofing. The old crappy motel was clearly decorated well and that’s about it. Not worth the money
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for hitting hiking spots
Stayed 2 nights in May 2025

10/10 Excellent

Alnisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, character, charm & convenience

Just needed a place to sleep. Was very comfortable, cozy, more character & charm than a chain hotel. Loved that I could switch the HVAC unit from cool to heat or off and it worked well. Loved the hinoki scented hair products and lotion. All great! Very close to downtown Lenox, Tanglewood, Kripalu.
Stayed 3 nights in May 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nina

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great price, lovely location, newer motel, comfy bed, clean. Noisy a/c. Would have appreciated a Kureg coffee maker in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valeriu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place .
Stayed 2 nights in May 2025

10/10 Excellent

David

Great vibe and excellent, aesthetically pleasing property
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect retreat

Had a great stay. Very comfortable and clean. Would definitely go back!
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot for resting between long hike days. Clean, modern and enjpyable. Great to have coffee every morning as well as cold citrus water available. Well done!
Stayed 5 nights in May 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Up to date motel/hotel
Stayed 1 night in May 2025

10/10 Excellent

Darlene, West Caldwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, and updated property. Excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and decor was incredible for a cute little motel. I’m a sucker for a boutique hotel and this definitely was up to standards. it’s quiet and wasn’t busy, clean and accommodating, staff was always very nice, and the restaurant was fantastic— again it was quiet we were one of maybe two other people eating there one night but 10/10 food we were very pleasantly surprised. Make sure to get the fresh forged mushroom raviolis!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Really nice
Stayed 1 night in May 2025

10/10 Excellent

Alice

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025