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Las Mercedes Leon

2.5 star property

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Photo gallery for Las Mercedes Leon

Outdoor dining
Bicycling
Front of property
Reception
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Restaurant
  • Gym
  • Laundry room

Explore the area

View in a map
Catedral de León, 50 metros Norte, Leon, 00000
  • Place, Cathedral of Leon
    ‪2 min walk‬
  • Place, León Central Park
    ‪2 min walk‬
  • Place, Recoleccion Church
    ‪5 min walk‬

Room options

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includes taxes & fees
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About this property

Las Mercedes Leon

This smoke-free hotel features a restaurant, a fitness centre and WiFi in public areas. Free full breakfast, free self parking and a free airport shuttle are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is not available.
Las Mercedes Leon offers 21 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. LCD televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board.
Recreational amenities at the hotel include a fitness centre.
During your stay at Las Mercedes Leon, you're just a quick walk from Los Heroes y Martires Mausoleum. You'll find features such as free breakfast, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast offered
  • Free self-parking and extended parking
  • Enjoy a bite to eat at the restaurant
  • WiFi in some public areas for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Los Heroes y Martires Mausoleum and Cathedral of Leon
  • Free airport shuttle service
There's a restaurant on site. Free breakfast is available. WiFi is available in public spaces for a fee. A roundtrip airport shuttle is free during limited hours. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Las Mercedes Leon. Self parking is free.

This León hotel is smoke free.

Guests are served a free full breakfast.
Las Mercedes Leon has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 5:30 AM to midnight
  • Airport shuttle available during limited hours
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Las Mercedes Leon.

Property is also known as

Las Mercedes Leon Hotel

Best Western Las Mercedes Leon

Las Mercedes Leon

Las Mercedes Leon Leon

Las Mercedes Leon Hotel

Las Mercedes Leon Hotel Leon

Las Mercedes Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 20 out of 75 reviews
Rating 4 - Poor. 9 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Travelled with family
The hotel never contacted me prior to my trip to let me know they had closed. I was left looking for another hotel where to stay at the last minute. The security person at the front door did not how to respond to basic questions. Terrible experience!
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff that give excellent advice on where to go for an outing or meal. Right in the middle of Leon, offering access to the shops and restraunt' s.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Leon

Great location Great Room Friendly Staff Great breakfast
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel for visiting Leon

Location location location . It is very centralized
Stayed 1 night in Mar 2018

6/10 Okay

Renzo, Toronto

Liked: Cleanliness
Disliked: Staff & service, room comfort

Right on the center.

Located by the Cathedral on the pedestrian center, very old building only windows on most room are looking in the lobby. Our room had no windows castrofobic, asked to move, guy on reception not helpful at all, very unfriendly never acknowledge clients, to busy with tablet.
Stayed 3 nights in Mar 2018

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to cathedral square

Staff very friendly Overpriced for this old small bedroom hotel
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

D., NC

Liked: Staff & service
Disliked: Cleanliness, room comfort

tiny room,

Hotel Staff was excellent however the hotel room had a king bed but room was only large enough for a double bed no room to walk around the bed the floor was not clean we had to wait until after 4 pm to check in the room was not ready so after waiting I expected it to be clean the towels had a bad smell good breakfast great front desk staff
Stayed 1 night in Feb 2018

4/10 Poor

Eddie, fsj

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location, but loud.

The staff are very helpful , the entertainment was very close and easy. The hotel was too small and not good value. There is an alarm that wakes everybody up at 7 am everyday from the firehall. You can hear everything and everyone from the hotel in your room. Even the toilet flushing. Breakfast was good.
Stayed 2 nights in Feb 2018

8/10 Good

Caroline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and helpful staff

The staff at the hotel are really friendly and attentive, they helped organise a volcano boarding trip for my brother and I at the last minute. They also let us do a late check out when I was feeling sick on our last day. The area for improvement for me was the breakfast, not much variety (fruit, toast or omelette) and I wasn't offered tea or coffee. Location is very central, handy for the cathedral and restaurants, but beware this means the morning siren from the square is extremely loud at this hotel!
Stayed 2 nights in Feb 2018

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities

Disappointing

Room had no windows. Dirty towel left in bathroom used by previous guest. Very noisy crowd in the morning (6am). Will not recommend.
Stayed 1 night in Jan 2018

10/10 Excellent

Gidgeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Nov 2017

10/10 Excellent

Carlos, Downey, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

I forgot my charger and called Diana at the front. She arranged to have it delivered to Managua at my next hotel. My phone charger was there when I checked in. The staff is awesome very professional and attentive. Diana, Maria Luisa, Dona Violeta the cook, Carlos the security guard they were all Fantastic. Could not ask for better stay.
Stayed 1 night in Aug 2017

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a guaranteed hot shower in Leon- stay here!!!
Stayed 3 nights in Jun 2017

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service and central location

The hotel staff were friendly and Karen at the front desk was super help. Location was central. I would highly recommend this hotel.

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

No words to describe is the best I'll be back again and again as many times will be possible I'll be in the same hotel Las Mercedes de Leon

10/10 Excellent

Claudia, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Hotel in the heart of Leon

The hotel is centrally located, the staff is friendly, the free breakfast was excellent and the hotel offered free parking and free WiFi as well. The rooms were comfortable with hot water, AC and were very clean. When we arrived there was a mini festival going on just outside of the hotel. We asked why and were told "just for fun!". It was a great welcome! Leon is tiny so everything is walking distance. Do not hesitate to book this hotel!

8/10 Good

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfasts, free parking, helpful staff.

6/10 Okay

.:jazelink blog, Toronto

Perfect Location With Free Parking

Hotel is not easy to find; however, the location is perfect once you find it! Use Pizza Hut Leon in GPS because hotel is in between Pizza Hut and the Cathedral. Night staff very pleasant and day staff front desk lady is very unpleasant and not hospitable (Maybe not having a good day who knows - everyone I talked to at breakfast said "powertrip"). The lounge and parking are the best feature of hotel. Rooms are tiny & basic but have a/c, wifi and cable tv. Price is affordable, but should be cheaper for the value offered. $70USD max. I would stay here again because it is safe but wouldnt recommend to my family and friends because rooms are small like walk-in closets and dont have windows or natural light. Strange enough I had the best sleep in Nicaragua here in comparison to 5 star establishments we stayed and blogged at. Best Western is fine for me for a night or two - comes with breakfast and hot water. Front Desk Manager needs to work on her hospitality skills as all the other staff are extremely pleasant.

6/10 Okay

Alex, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

The hotel is in a great location, right by the Cathedral and in a great area to walk around. The lady at the front desk, Karen, was exceptional. I had a rough trip prior to arriving to the hotel, and it was very obvious that I was flustered and upset. She did everything she could to make me feel comfortable. She even brought food to my room despite the fact that they don't have room service. That was on of the downfalls, as well as no hot water in my room. Great breakfast, though!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class position, very near to central square. Good breakfast and parking, but very hard to find hotel, when in a vehicle. Nowhere, does it indicate that the hotel entrance is on a pedestrian precint. We knew from our G.P.S. that we were very close, but had to resort to parking and finding it on foot. Rooms are small, but comfortable, but the only window opens onto an inside courtyard. Staff very helpful. Excellent value for money for a city centre location.

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Leon - Great staff

It was wonderful . . . extremely helpful and very friendly staff . . . breakfast included was good . . . I think it is is the best location to stay in Leon (steps from the park, cathedral, market, etc.) . . . and perfect place to stay. . . next door is the tourist office which were very helpful and attentive . . . the hotel staff helped us with transportation to catch the bus in Managua and helped us find another hotel for the second night since they were sold out (which I knew before hand) and we only had a one night reservation. The manager was there supervising the staff. Next door to a bank. I highly recommend the hotel.